@owlstalk Posted December 18, 2020 Share Posted December 18, 2020 1 minute ago, Grandad said: If they really do have 1 person making the calls - and assuming they are working on an average of 6 an hour processed (to allow for selfish Wednesday fans not answering their calls), getting the card details, sending a confirmation email and doing the actual refund - if they work 35 hours a week and are doing nothing else at all, it would take 38 weeks to process all refunds Minus lunch hour and breaks And if that's the only job they're actually doing (e.g. they don't have to stop for a bit to serve someone in the shop who wants to buy a Danny Wilson Toby Jug) Owlstalk Shop Link to comment Share on other sites More sharing options...
royalowlisback Posted December 18, 2020 Share Posted December 18, 2020 I've heard its Ozzie Owl doing the calls, he's struggling to hear the replies due to his massive head, and the folk he is calling don't understand his tweeting. Maybe, he should do it on Twitter? 3 Link to comment Share on other sites More sharing options...
Wee Willie Henderson Posted December 18, 2020 Share Posted December 18, 2020 2 hours ago, stanningtonowl said: My reply was 29th June at 1918 hours. Do we know what time we are up to on the list? My email reply was on 29th June at 18.06 and I've not had the refund call as yet. 1 1 Link to comment Share on other sites More sharing options...
victorturner Posted December 18, 2020 Share Posted December 18, 2020 On 13/11/2020 at 20:55, Hawkinsfootballboots said: Anyone else still not received a refund for last seasons tickets? Not received..not even contacted recently 2 Link to comment Share on other sites More sharing options...
ANDY Posted December 18, 2020 Share Posted December 18, 2020 29 June. 18:03 not heard a thing. 1 Link to comment Share on other sites More sharing options...
BRADDO Posted December 18, 2020 Share Posted December 18, 2020 Not heard owt. Disgraceful Link to comment Share on other sites More sharing options...
Guest Posted December 18, 2020 Share Posted December 18, 2020 Think some people would respect this situation a bit more if they just came out and said they don’t have the funds to do this right now, rather than silence and excuses Link to comment Share on other sites More sharing options...
andypandy Posted December 18, 2020 Share Posted December 18, 2020 29 June 13.13, not heard a bean Link to comment Share on other sites More sharing options...
Lawrie Madden Posted December 18, 2020 Share Posted December 18, 2020 1 hour ago, Wee Willie Henderson said: My email reply was on 29th June at 18.06 and I've not had the refund call as yet. Mine was 29th June 17.21 and neither have i 1 Link to comment Share on other sites More sharing options...
Taximark Posted December 18, 2020 Share Posted December 18, 2020 7 hours ago, @owlstalk said: To anyone expecting a phone call BE NICE to the people ringing you They are Sheffield people just going to work to earn a living like YOU Be nice, treat them with respect, and give them messages of support when you speak to them Anyone giving these genuine people shìt should be ashamed of themselves, it's quite obvious what restrictions the staff are working under. 4 hours ago, stanningtonowl said: My reply was 29th June at 1918 hours. Do we know what time we are up to on the list? 19.18.29 seconds 1 Link to comment Share on other sites More sharing options...
Craig Butterfield Posted December 18, 2020 Share Posted December 18, 2020 It's only one person doing the refunds. Link to comment Share on other sites More sharing options...
Welsh76 Posted December 18, 2020 Share Posted December 18, 2020 29th June @ 14:17 Still waiting on refunds on the Season Tickets for the kids (I transferred mine for the iFollow pass) and Bristol City away tickets.. Link to comment Share on other sites More sharing options...
Guest Therealrealist Posted December 18, 2020 Share Posted December 18, 2020 5 minutes ago, Craig Butterfield said: It's only one person doing the refunds. I did post this a few days ago..but I was run out of town by the know nowts Link to comment Share on other sites More sharing options...
Mr Farrell Posted December 19, 2020 Share Posted December 19, 2020 Season ticket holders have had their pants pulled down for years by DC. Not sure why anybody is surprised at his complete disdain for them. Link to comment Share on other sites More sharing options...
Inspector Lestrade Posted December 19, 2020 Share Posted December 19, 2020 I called them weeks ago, refunded me in less than five minutes. Not rocket science Link to comment Share on other sites More sharing options...
full fathom five Posted December 19, 2020 Share Posted December 19, 2020 Still waiting Link to comment Share on other sites More sharing options...
Inspector Lestrade Posted December 19, 2020 Share Posted December 19, 2020 24 minutes ago, full fathom five said: Still waiting Phone therm!!!! Link to comment Share on other sites More sharing options...
@owlstalk Posted December 19, 2020 Share Posted December 19, 2020 4 minutes ago, Inspector Lestrade said: Phone therm!!!! Just read a twitter thread about this Someone was just saying 'Just phone them up!!' So everyone did They ALL got told that they had to sit and wait in line for their phone call Owlstalk Shop Link to comment Share on other sites More sharing options...
Inspector Lestrade Posted December 19, 2020 Share Posted December 19, 2020 1 minute ago, @owlstalk said: Just read a twitter thread about this Someone was just saying 'Just phone them up!!' So everyone did They ALL got told that they had to sit and wait in line for their phone call Must just be for Uber fans then... Link to comment Share on other sites More sharing options...
full fathom five Posted December 19, 2020 Share Posted December 19, 2020 8 minutes ago, Inspector Lestrade said: Phone therm!!!! therm??? Link to comment Share on other sites More sharing options...
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