Adam1867 Posted June 29, 2020 Share Posted June 29, 2020 2 minutes ago, Dronfield_SWFC said: No managed to do it in the same application. I had previously linked his ticket to mine in account history When i chose option 8 i put 2 against the tickets. On the next screen clicked re allocate and clicked assigned to and put my name against one and his on the other Thx Mate Link to comment Share on other sites More sharing options...
Guest Grandad Posted June 29, 2020 Share Posted June 29, 2020 As far as I can make out the rebate period is up to 31st July 23:59 - Sept 29th 2020 is possible maximum date for the refund to appear? Link to comment Share on other sites More sharing options...
0114 Posted June 29, 2020 Share Posted June 29, 2020 I appear to be only getting options 1 to 6? Won’t let me scroll down to option 7 or 8 Link to comment Share on other sites More sharing options...
Guest Grandad Posted June 29, 2020 Share Posted June 29, 2020 9 minutes ago, 0114 said: I appear to be only getting options 1 to 6? Won’t let me scroll down to option 7 or 8 Did you enter the magic code? Link to comment Share on other sites More sharing options...
TheGaffer Posted June 29, 2020 Share Posted June 29, 2020 11 minutes ago, 0114 said: I appear to be only getting options 1 to 6? Won’t let me scroll down to option 7 or 8 Assume you're using your phone? Put it into desktop mode on the browser, should help 1 Link to comment Share on other sites More sharing options...
vulva Posted June 29, 2020 Share Posted June 29, 2020 Easy enough but seems a bit onerous for someone then to call to arrange a refund. Why not just allow people to add card details on and the refund get processed automatically. 1 Link to comment Share on other sites More sharing options...
Dezmo Posted June 29, 2020 Share Posted June 29, 2020 (edited) 33 minutes ago, TheGaffer said: Yeah that surprised me too when I received the email. No mention of it beforehand I don't believe. Also it's from the end of the rebate period whenever that is? It stated 60 days when it asked for ID, name and contact number. Also been told only 2 members of the office staff are currently back off furlough, so guessing that’s why it’s going to take so long to process. Edited June 29, 2020 by Dezmo 1 Link to comment Share on other sites More sharing options...
Striggy Posted June 29, 2020 Share Posted June 29, 2020 Done, really easy but could not see how to do 2 tickets on same application, so had to do 2 individual ones, got both confirmations by email straight away. Sort of feel bad, but times and circumstances have changed. "nobody told me there would be days like these!" Link to comment Share on other sites More sharing options...
twolaptops Posted June 29, 2020 Share Posted June 29, 2020 Did mine OK after initial error message.....had to do my son's separately even though the tickets were linked....2 email confirmations.......await contact + 60 days ???????????? Link to comment Share on other sites More sharing options...
Nando45 Posted June 29, 2020 Share Posted June 29, 2020 If doing it on iPhone turn phone landscape seems work to select option 8 Link to comment Share on other sites More sharing options...
mirocevic Posted June 29, 2020 Share Posted June 29, 2020 10 minutes ago, Dezmo said: It stated 60 days when it asked for ID, name and contact number. Also been told only 2 members of the office staff are currently back off furlough, so guessing that’s why it’s going to take so long to process. That’s probably why I and others didn’t get the telephone call stated in the original SWFC rebate email. Link to comment Share on other sites More sharing options...
Justbeanz Posted June 29, 2020 Share Posted June 29, 2020 So now we have to give out our bank account details to someone over the phone to get a refund ?? Link to comment Share on other sites More sharing options...
Ever the pessimist Posted June 29, 2020 Share Posted June 29, 2020 Can still only see the ifolllow rebate package available for me. Link to comment Share on other sites More sharing options...
mattitheowl Posted June 29, 2020 Share Posted June 29, 2020 33 minutes ago, vulva said: Easy enough but seems a bit onerous for someone then to call to arrange a refund. Why not just allow people to add card details on and the refund get processed automatically. I thought that. And I know it's going to be missed call after missed call with no way of getting back in contact with them. And it's the mrs' ticket so they'll want to talk to her and blah blah blah. Just not bothered... Link to comment Share on other sites More sharing options...
Loxley Owl Posted June 29, 2020 Share Posted June 29, 2020 54 minutes ago, Grandad said: As far as I can make out the rebate period is up to 31st July 23:59 - Sept 29th 2020 is possible maximum date for the refund to appear? If you’re right, that’s ridiculous. Link to comment Share on other sites More sharing options...
sibon Posted June 29, 2020 Share Posted June 29, 2020 9 minutes ago, Justbeanz said: So now we have to give out our bank account details to someone over the phone to get a refund ?? I did that a few weeks ago to get a refund for some concert tickets. 12 hours later, someone is trying to use my card details to buy a £1300 phone. Link to comment Share on other sites More sharing options...
Justbeanz Posted June 29, 2020 Share Posted June 29, 2020 6 minutes ago, Ever the pessimist said: Can still only see the ifolllow rebate package available for me. If you click add on the first screen you should be able to scroll to option 8 on second screen. Im on lap top though. Link to comment Share on other sites More sharing options...
Justbeanz Posted June 29, 2020 Share Posted June 29, 2020 3 minutes ago, sibon said: I did that a few weeks ago to get a refund for some concert tickets. 12 hours later, someone is trying to use my card details to buy a £1300 phone. Yeah mate this is what worries me. Link to comment Share on other sites More sharing options...
yeadonowl Posted June 29, 2020 Share Posted June 29, 2020 not working for me or i'm doing something wrong I select 2 of number 8 on the first screen and then the second screen i'm told "the quantity of tickets owned by me exceed limit set by SWFC" Link to comment Share on other sites More sharing options...
Ever the pessimist Posted June 29, 2020 Share Posted June 29, 2020 11 minutes ago, Justbeanz said: If you click add on the first screen you should be able to scroll to option 8 on second screen. Im on lap top though. Thanks. Sorted it now. Turns out I am an idiot. 2 Link to comment Share on other sites More sharing options...
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