apswfcowl Posted March 18, 2019 Share Posted March 18, 2019 Anyone know what time deadline is? Hoping to get two years over the phone but waiting for a call back! Will renew online for a one year if it's getting close to the deadline and I'm still waiting for the call. Link to comment Share on other sites More sharing options...
OWLS about that? Posted March 18, 2019 Share Posted March 18, 2019 11 minutes ago, Middlewood Owl said: My season tickets disappeared from the site altogether halfway through the renewal process and now its asking me to choose seats again. Going to have to go down to to the ticket office to try and sort it out. It's ridiculous isn't it!! Link to comment Share on other sites More sharing options...
sweetsheri Posted March 18, 2019 Share Posted March 18, 2019 It will be extended anyhow so don;t panic. Link to comment Share on other sites More sharing options...
danblakemore Posted March 18, 2019 Share Posted March 18, 2019 5pm deadline in shop Midnight online Link to comment Share on other sites More sharing options...
Striggy Posted March 18, 2019 Share Posted March 18, 2019 Renewed our 2 for 1 more year, did it on line, took 2 mins, no pombles. "nobody told me there would be days like these!" Link to comment Share on other sites More sharing options...
matthefish2002 Posted March 18, 2019 Share Posted March 18, 2019 Was going to do it at the ticket office before Saturdays game but thought might be a big queue so decided to do it today online. After reading this thread thought it might be a bit of a chore using the club website but took 2 mins. Link to comment Share on other sites More sharing options...
apswfcowl Posted March 18, 2019 Share Posted March 18, 2019 9 minutes ago, danblakemore said: 5pm deadline in shop Midnight online Thanks. Link to comment Share on other sites More sharing options...
PeakOwl Posted March 18, 2019 Share Posted March 18, 2019 Anyone know if you go down to the shop whether you can buy tickets for family too? Website not even recognising my details, email resets not coming through, can't even queue on ticket hotline, just get rerouted to reception and it cuts you off. Waiting for a callback but wondering if I'll ever got one.. Wednesday really don't make it easy, do they? Link to comment Share on other sites More sharing options...
bladeshater Posted March 18, 2019 Share Posted March 18, 2019 6 minutes ago, PeakOwl said: Anyone know if you go down to the shop whether you can buy tickets for family too? Website not even recognising my details, email resets not coming through, can't even queue on ticket hotline, just get rerouted to reception and it cuts you off. Waiting for a callback but wondering if I'll ever got one.. Wednesday really don't make it easy, do they? Yeah can get families any new season tickets that are concession need prove of age Link to comment Share on other sites More sharing options...
PeakOwl Posted March 18, 2019 Share Posted March 18, 2019 1 minute ago, bladeshater said: Yeah can get families any new season tickets that are concession need prove of age Thanks! Link to comment Share on other sites More sharing options...
royalowlisback Posted March 18, 2019 Share Posted March 18, 2019 (edited) WTF - Just renewing ours, selected seats and credit card - now the screen has disappeared - no idea if it has gone through, I have been charged or what? Now I'm stuck in a frigging loop de loop? Edited March 18, 2019 by royalowlisback Link to comment Share on other sites More sharing options...
Sticky belly Posted March 18, 2019 Share Posted March 18, 2019 2 hours ago, akbuk said: Got mine but what pain navigating the web site it's feels like they've deliberately made it difficult to renew on line. the web site needs some serious rebuilding Lol, exactly the same experience here. I have just renewed mine online and i was messing about for ages trying to work it out. Once you log in it should pick up your seats and stuff for renewing automatically but you have to mess about adding client ID's etc. I did try and call the ticket office but that was obviously rammed and i couldn't get through........ Link to comment Share on other sites More sharing options...
briggowl Posted March 18, 2019 Share Posted March 18, 2019 59 minutes ago, apswfcowl said: Anyone know what time deadline is? Hoping to get two years over the phone but waiting for a call back! Will renew online for a one year if it's getting close to the deadline and I'm still waiting for the call. I've been trying to call since Friday morning, can't get passed the divert to main reception and then nothing. Link to comment Share on other sites More sharing options...
royalowlisback Posted March 18, 2019 Share Posted March 18, 2019 Sorted - really enjoyed that. Thanks SWFC. 3 Link to comment Share on other sites More sharing options...
PeakOwl Posted March 18, 2019 Share Posted March 18, 2019 3 minutes ago, briggowl said: I've been trying to call since Friday morning, can't get passed the divert to main reception and then nothing. same.. Link to comment Share on other sites More sharing options...
RyanSWFC Posted March 18, 2019 Share Posted March 18, 2019 (edited) I can buy other seats online but mine doesn't come up to renew, under 'Season Tickets' or 'Your Reservations'. Have emailed them but no reply, tried ringing but also getting diverted to main reception then cut off. Will have to go down to the shop this afternoon if I don't hear anything but living over an hour away it is a right pain in the backside. Edited March 18, 2019 by RyanSWFC Link to comment Share on other sites More sharing options...
briggowl Posted March 18, 2019 Share Posted March 18, 2019 2 minutes ago, RyanSWFC said: I can buy other seats online but mine doesn't come up to renew, under 'Season Tickets' or 'Your Reservations'. Have emailed them but no reply, tried ringing but also getting diverted to main reception then cut off. Will have to go down to the shop this afternoon if I don't hear anything but living over an hour away it is a right pain in the backside. Yeah I've got an issue that can't resolve without chatting to someone, I'm about 45/50 mins so might have to go. I feel your pain mate Link to comment Share on other sites More sharing options...
Sticky belly Posted March 18, 2019 Share Posted March 18, 2019 (edited) 4 minutes ago, RyanSWFC said: I can buy other seats online but mine doesn't come up to renew, under 'Season Tickets' or 'Your Reservations'. Have emailed them but no reply, tried ringing but also getting diverted to main reception then cut off. Will have to go down to the shop this afternoon if I don't hear anything but living over an hour away it is a right pain in the backside. I had this. Go into your account where it says 'Hello XXX' in the top right hand corner and then choose friends and family under existing customers and then add the client ID and postcode of the people you wish to add, then you can add to them your basket and check out.... Edited March 18, 2019 by Sticky belly Link to comment Share on other sites More sharing options...
RyanSWFC Posted March 18, 2019 Share Posted March 18, 2019 2 minutes ago, Sticky belly said: I had this. Go into your account where it says 'Hello XXX' in the top right hand corner and then choose friends and family and then add the client ID and postcode of the people you wish to add, then you can add to them your basket and check out.... Just tried that, cheers, but it still won't work. The client ID box just turns red. Link to comment Share on other sites More sharing options...
Guest Hirst1867 Posted March 18, 2019 Share Posted March 18, 2019 Season Ticket renewals can't be done on mobile phones or tablets Link to comment Share on other sites More sharing options...
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