stocksyuto Posted July 29, 2022 Share Posted July 29, 2022 Dc did mention this would happen , doesn’t make it right it makes him Look like a child . I still think he needs to sell up 1 Link to comment Share on other sites More sharing options...
Rumble Fish Posted July 29, 2022 Share Posted July 29, 2022 7 hours ago, @owlstalk said: Just when you think things are improving Absolutely shooting themselves in the foot on the PR front AGAIN totally unnecessarily Could have just sold him a season ticket, won a fan back over and avoided bad press Nope Had to have another spat with the fans At a time when the club is asking for sponsors to cough up again too Absolutely this. Someone was soo fed up that they were prepared to take legal action against the club. And yet, that person is so loyal that they returned to spend yet more money with SWFC. Upon return of that loyal customer, we decided to kick him in the böllocks AND refuse his money. Bonkers and petty minded 1 5 Link to comment Share on other sites More sharing options...
Inspector Lestrade Posted July 29, 2022 Share Posted July 29, 2022 44 minutes ago, @owlstalk said: A family member would have paid him back, and at the least answered their emails Would you ask a family member for your money back? I wouldn't dream of it. 1 Link to comment Share on other sites More sharing options...
mozzy85 Posted July 29, 2022 Share Posted July 29, 2022 Anyone defending the club needs to take a ******** look in the mirror, your part of the problem. this is totally unacceptable! Those people paid for a product/service. It wasn’t delivered and they are entitled to get that money back. just because your loyal and a fan of the club doesn’t mean you should be taken advantage of. I’m a fan of food, you know it keeps me alive and poo. If I go to a restaurant and order food and it ain’t brought of course I’m gonna want my money back. There’s no difference here. 2 2 Link to comment Share on other sites More sharing options...
@owlstalk Posted July 29, 2022 Share Posted July 29, 2022 1 minute ago, Inspector Lestrade said: Would you ask a family member for your money back? I wouldn't dream of it. They didn’t ask for it back They were offered it Owlstalk Shop Link to comment Share on other sites More sharing options...
@owlstalk Posted July 29, 2022 Share Posted July 29, 2022 9 minutes ago, bradowl said: I agree, though I'd say more so nowadays, as expected they'll deny it but we all should know how the media go about things. Owlstalk Shop Link to comment Share on other sites More sharing options...
Inspector Lestrade Posted July 29, 2022 Share Posted July 29, 2022 Just now, @owlstalk said: They didn’t ask for it back They were offered it 1 Link to comment Share on other sites More sharing options...
Dick_Turpin Posted July 29, 2022 Share Posted July 29, 2022 49 minutes ago, @owlstalk said: A family member would have paid him back, and at the least answered their emails And a mere customer would not have gone back to buy another season ticket. 1 Link to comment Share on other sites More sharing options...
parajack Posted July 29, 2022 Share Posted July 29, 2022 7 hours ago, OohhJohnnyJohnny said: Private company, can deny business to who they see fit. ??? That what it has come to? Glad I havnt (again) bought a ST and stuck to my principles 1 Link to comment Share on other sites More sharing options...
parajack Posted July 29, 2022 Share Posted July 29, 2022 7 hours ago, the golden bullen said: Agreed. Why would you take your own club to court? Just pettiness Need the neg button back 2 Link to comment Share on other sites More sharing options...
OriginalAlien Posted July 29, 2022 Share Posted July 29, 2022 34 minutes ago, Rumble Fish said: Absolutely this. Someone was soo fed up that they were prepared to take legal action against the club. And yet, that person is so loyal that they returned to spend yet more money with SWFC. Upon return of that loyal customer, we decided to kick him in the böllocks AND refuse his money. Bonkers and petty minded That is certainly one way of looking at it. Another would be to say, someone bought a season ticket and due to unprecedented circumstances (Covid restrictions) they couldn't attend all the games. The club were under no obligation to give a refund, but offered to do so in a number of ways, e.g. cash refund, credit to spend in the shop, credit towards future season ticket. The club said anyone choosing to take a cash refund would not be entitled to buy another one in future. Someone chose to take a cash refund and as it took so long to come through decided to take the club to court to demand it at a time when the club are experiencing obvious financial difficulties, then expects to be able to buy another season ticket. Bonkers! Link to comment Share on other sites More sharing options...
@owlstalk Posted July 29, 2022 Share Posted July 29, 2022 Just now, OriginalAlien said: Someone chose to take a cash refund and as it took so long to come through decided to take the club to court to demand it at a time when the club are experiencing obvious financial difficulties, then expects to be able to buy another season ticket. Bonkers! The club OFFERED the refunds The club cut communications The club wouldn't reply to his emails The club hadn't paid him the refund The club continued to spend huge amounts of money on signing on fees, contracts, agent fees and paying new players championship wages - where did all THAT money come from? 1 Owlstalk Shop Link to comment Share on other sites More sharing options...
OriginalAlien Posted July 29, 2022 Share Posted July 29, 2022 1 minute ago, @owlstalk said: The club OFFERED the refunds The club cut communications The club wouldn't reply to his emails The club hadn't paid him the refund The club continued to spend huge amounts of money on signing on fees, contracts, agent fees and paying new players championship wages - where did all THAT money come from? I'm not saying the club got it right, I'm just offering a differing take on how it could be seen. Link to comment Share on other sites More sharing options...
Inspector Lestrade Posted July 29, 2022 Share Posted July 29, 2022 2 minutes ago, @owlstalk said: The club OFFERED the refunds The club cut communications The club wouldn't reply to his emails The club hadn't paid him the refund The club continued to spend huge amounts of money on signing on fees, contracts, agent fees and paying new players championship wages - where did all THAT money come from? How do you know this? Link to comment Share on other sites More sharing options...
@owlstalk Posted July 29, 2022 Share Posted July 29, 2022 Anyway Here's how I would played it Man walks in to buy season ticket 1) Sell it to him and have a fan onboard again OR 2) (this is the alternative way) See the man applying for a season ticket was the chap who had to resort to legal methods of getting his refund after he'd exhausted every single other option Invite the man for a meeting and hear what he has to say, why he felt he had to do it so you can learn from his story Then - shake hands, show him round the community team and the work they do and encourage him to get involved Then go to press and have the bloke say how he's back in the fold, back as a season ticket holder and would encourage all other fans in a similar situation to do the same and get on board and have a fantastic new season Good PR No BAD PR Encourages more season ticket sales Doesn't discourage people to stay away still Either way - any of those two options are a zillion times better than the one the club/chairman chose 1 Owlstalk Shop Link to comment Share on other sites More sharing options...
@owlstalk Posted July 29, 2022 Share Posted July 29, 2022 1 minute ago, Inspector Lestrade said: How do you know this? Troll off mate Ta x Owlstalk Shop Link to comment Share on other sites More sharing options...
Guest I Love Coffee Posted July 29, 2022 Share Posted July 29, 2022 I feel this is poor from the written media. Even more so now I've seen a laughable tweet saying they've had the story for ages. So to release it on the eve of the season to try and erode the goodwill behind the club leaves a sour taste. Link to comment Share on other sites More sharing options...
@owlstalk Posted July 29, 2022 Share Posted July 29, 2022 4 minutes ago, I Love Coffee said: I feel this is poor from the written media. Even more so now I've seen a laughable tweet saying they've had the story for ages. So to release it on the eve of the season to try and erode the goodwill behind the club leaves a sour taste. *sigh* This is how it works They get the story They then approach the club for comment They did this They were waiting back from the club for comment before publishing THAT is why it's taken to long to publish That's the FACTS If they'd released it earlier you'd no doubt have then accused them of trying to sabotage season ticket sales or that it's their fault there's clouds over Fargate or summat How's about staying laser focus on the actual STORY and why it even exists in the first place? And please - FOR THE LOVE OF GOD can we all just STOP with the 'everyone's out to get us' dullard braindead poo thats so TEDIOUS to have to read? 1 1 Owlstalk Shop Link to comment Share on other sites More sharing options...
OriginalAlien Posted July 29, 2022 Share Posted July 29, 2022 There was also the option of NOT reporting it at all and avoiding pitting Owls fans against Owls fans again. Link to comment Share on other sites More sharing options...
@owlstalk Posted July 29, 2022 Share Posted July 29, 2022 Just now, OriginalAlien said: There was also the option of NOT reporting it at all So let's get this right You want reporters NOT to report stuff Aye OK Come on now. we both know that you posted that one before you'd thought it through 1 Owlstalk Shop Link to comment Share on other sites More sharing options...
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