Guest Grandad Posted July 27, 2021 Share Posted July 27, 2021 4 minutes ago, flo said: How many times do they have to say it!!! We have moved to a new ticketing system so it is taking a little bit longer than usual to get all the tickets sorted. Some people have no patience. You're absolutely right. 43 minutes to buy an adult and child ticket is perfectly acceptable What's wrong with people ffs Link to comment Share on other sites More sharing options...
flo Posted July 27, 2021 Share Posted July 27, 2021 Just now, Grandad said: You're absolutely right. 43 minutes to buy an adult and child ticket is perfectly acceptable What's wrong with people ffs Tell me about it. Back in my day it was 2 hours to school and up hill both ways in 2 foot of snow and 30 degree heat. 1 Link to comment Share on other sites More sharing options...
1867tons Posted July 27, 2021 Share Posted July 27, 2021 1 hour ago, andrew1974 said: Had to create a second account for my 5 year old, then fill her profile in with her date of birth, then I could add her by her I’d number and it worked. Checkout gives you 45 minutes to complete the purchase. It was like mission impossible but I got it done with 2 minutes to spare. Things is, when I try and create their individual ID it says they already have accounts so won’t let me progress. Ne’er mind. I’ll sort and be there whatevs. Looking forward to it. Link to comment Share on other sites More sharing options...
BIG D Posted July 27, 2021 Share Posted July 27, 2021 Logged in, selected tickets and assigned them to family members. All went ok. Am I doing something wrong? 1 Link to comment Share on other sites More sharing options...
OhForAnotherShez Posted July 28, 2021 Share Posted July 28, 2021 paid for 4 family tickets, but only print was "your order has been completed successfully". It has ticket seat details prices etc. HOW DO I PRINT THE ACTUAL TICKETS OFF? previously they had bar codes etc. Thanks! Link to comment Share on other sites More sharing options...
OhForAnotherShez Posted July 28, 2021 Share Posted July 28, 2021 Got them attached to incoming email.......................thanks Link to comment Share on other sites More sharing options...
Lawrie Madden Posted July 28, 2021 Share Posted July 28, 2021 21 hours ago, flo said: How many times do they have to say it!!! We have moved to a new ticketing system so it is taking a little bit longer than usual to get all the tickets sorted. Some people have no patience. But its a terrible new system thats overly difficult to navigate That old phrase if it ain't broke don't fix it springs to mind 1 Link to comment Share on other sites More sharing options...
andypandy Posted July 28, 2021 Share Posted July 28, 2021 I had problems at first, kept coming up with the " error", would not accept my password, all i did was click forgot password, and reset, had no issue after that, should be coming in the post. Link to comment Share on other sites More sharing options...
1867tons Posted July 28, 2021 Share Posted July 28, 2021 21 hours ago, flo said: How many times do they have to say it!!! We have moved to a new ticketing system so it is taking a little bit longer than usual to get all the tickets sorted. Some people have no patience. I have patience, I’ve been trying since last night to buy on line, register and re register family only for it to reject applications. Not to be beaten, I called the ticket office directly today. Caller number 15 in the queue. 1 hour and 3 minutes later I’m caller 10, but my call is still vital. Now! Here is the patient bit. I noticed the battery was nearly flat on the landline so I put it on loud speaker and set it back in the charger only to be cut off. I didn’t swear or throw anything or bash my desk in a hissy fit. That is patience. Day 2 and still no closer to a ticket. Link to comment Share on other sites More sharing options...
BIG D Posted July 28, 2021 Share Posted July 28, 2021 It’s simple isn’t it? Log in, select tickets, add to basket then assign to family members. 1 Link to comment Share on other sites More sharing options...
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