Matt Willey Posted September 23, 2021 Author Share Posted September 23, 2021 2 hours ago, wiggy said: Just on fanatics. They run the official England online shop. Terrible service. They charged a postage and a separate ‘warehouse storage’ fee on my order. Which considering the £7 postage fee still took 2.5 weeks to come. Not saying the club shop isn’t rubbish, but the grass isn’t always greener. The grass can't help but be greener, we don't have any grass in this analogy. There are at least 20 retail options I could list right now. Not to mention, as has been said, Wordpress and WooCommerce. You could through up a Squarespace site in about 2 hours that would blow ours out of the water. There is absolutely no defence, none at all. If I were the CEO and it wasn't fixed by this time next week (a holding solution at worst) i'd be bloody livid. Just sort it SWFC 1 Link to comment Share on other sites More sharing options...
Matt Willey Posted September 23, 2021 Author Share Posted September 23, 2021 Actually what is even more ironic is that we used to be bloody sponsored by a Multi-Channel retail software providers in Sanderson. The Sanderson Aptean-Priam system is twhat powers Spurs' online shop. Have we lost their phone number? Link to comment Share on other sites More sharing options...
FreshOwl Posted September 23, 2021 Share Posted September 23, 2021 Yep, we’re definitely losing revenue through the old IT systems used in the club shop. Most companies use AI to increase operational efficiency, use data insight tools to understand consumer trends & increase revenue streams We don’t do any of this stuff. Caught in the 20th century and it’s embarrassing Link to comment Share on other sites More sharing options...
daveyboy66 Posted September 23, 2021 Share Posted September 23, 2021 4 hours ago, Matt Willey said: Actually what is even more ironic is that we used to be bloody sponsored by a Multi-Channel retail software providers in Sanderson. The Sanderson Aptean-Priam system is twhat powers Spurs' online shop. Have we lost their phone number? I don't know but send them yours and get applying for that job Link to comment Share on other sites More sharing options...
Nick the Owl Posted September 23, 2021 Share Posted September 23, 2021 The website itself is only a small part of the problem, our merchandise is terrible. On the odd occasion I've had a bit of money to spend and thought about buying something from the club there's never anything remotely worth buying, awful in both quality and design. I've never worked in the sector but refuse to believe that someone with a bit of experience couldn't make massive improvements rapidly. Such a waste of potential income from many who would be in a similar boat who want to spend money but can't find anything they can justify buying. Link to comment Share on other sites More sharing options...
robowl4life Posted September 23, 2021 Share Posted September 23, 2021 Anyone know if there’s any infant sizes available for home kit yet?? Link to comment Share on other sites More sharing options...
Guest HUDDERSFIELD OWL Posted September 23, 2021 Share Posted September 23, 2021 1 hour ago, robowl4life said: Anyone know if there’s any infant sizes available for home kit yet?? Yes. Got the pink one for my grandaughter last home game. Link to comment Share on other sites More sharing options...
robowl4life Posted September 23, 2021 Share Posted September 23, 2021 36 minutes ago, HUDDERSFIELD OWL said: Yes. Got the pink one for my grandaughter last home game. Nice one mate Link to comment Share on other sites More sharing options...
Roscoe P. Coltrane Posted September 23, 2021 Share Posted September 23, 2021 49 minutes ago, HUDDERSFIELD OWL said: Yes. Got the pink one for my grandaughter last home game. What's Bannan going to wear on Saturday FFS 5 Link to comment Share on other sites More sharing options...
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