chrisf Posted May 8, 2017 Share Posted May 8, 2017 Anyone else struggling to get their play off ticket into the basket on the website? Getting my dad one and selected his seat and for the past 35 mins the seat has been reserved, but not added to basket - I just keep getting the spinning wheel icon. Link to comment Share on other sites More sharing options...
station road owl Posted May 8, 2017 Share Posted May 8, 2017 took me about 40 minutes to get a lad from work 1 Link to comment Share on other sites More sharing options...
chrisf Posted May 8, 2017 Author Share Posted May 8, 2017 Ah, that's good (in that it might not have crashed). 57 minutes so far! Link to comment Share on other sites More sharing options...
station road owl Posted May 8, 2017 Share Posted May 8, 2017 check your basket Link to comment Share on other sites More sharing options...
chrisf Posted May 8, 2017 Author Share Posted May 8, 2017 Website never worked for me, but emailed the ticket office with the screenshot and they've sorted it. MASSIVE praise for the ticket office staff from me - they are always excellent whenever I've needed their help. Link to comment Share on other sites More sharing options...
RandomDH Posted May 9, 2017 Share Posted May 9, 2017 I was trying from 09:00 this morning. At 11:00, I finally was number 4 in the queue and then my work computer refreshed the page and I went back to 2500th place. By 15:20, I finally got my ticket sorted. Link to comment Share on other sites More sharing options...
khowl66 Posted May 9, 2017 Share Posted May 9, 2017 I had a similar experience as Chrisf and emailed the ticket office. They phoned me within 30 minutes and sorted my tickets over the phone. Excellent service, especially when you consider the volume of calls and enquiries that had to deal with this morning. Link to comment Share on other sites More sharing options...
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