Geedee Posted January 20, 2009 Share Posted January 20, 2009 I got an Owls mastercard. I wanted it for 2 reasons 1) Priority booking over genral sale 2) No Booking Fee I was also told that once my card had been used 3 times I would get a free match ticket. Not a bad deal hmmmmmmmmmm except the priority booking seems only to happen on the odd games not all the time I emailed SWFCon 30/12/08 about this and sent a reminder on the 12th Jan and have had no reply. Next the ticket voucher comes and it only applies if I also buy another ticket at the same time ie it is not a free ticket it is a half price ticket ( 2 for 1 ). That is not the deal as I read it on the website http://www.swfc.co.uk/page/News/0,,10304~1405111,00.html Can someone please from the commercial department please explain this or at least have the decency to respond to my email. Link to comment Share on other sites More sharing options...
farlego Posted January 20, 2009 Share Posted January 20, 2009 hmm. Thats reminded me, I havn't even had a voucher yet 6 months on Link to comment Share on other sites More sharing options...
jamsandwich Posted January 20, 2009 Share Posted January 20, 2009 yeah - the wording on that site is f**kin shocking Link to comment Share on other sites More sharing options...
kopman9 Posted January 20, 2009 Share Posted January 20, 2009 I have one, never used it. Signed up twice for the freebies (got rejected first time), I got a scarf and a cap. Link to comment Share on other sites More sharing options...
Cunners SWFC Posted January 21, 2009 Share Posted January 21, 2009 Me and my girlfriend both got cards at beginning of season.We both received vouchers for a free ticket.And they even let me use them for the pigs game which I was very suprised at. Link to comment Share on other sites More sharing options...
Geedee Posted January 28, 2009 Author Share Posted January 28, 2009 Great Stuff , I got a PM from admin 'James' asking me to email Steve at the club regarding this. After I emailed I got a telephone call less than 10 mins. later from Steve and an assurance that the issue will be sorted. So two thanks here. 1) For the PM from James 2) The first class customer service from Steve. Up the Owls! Link to comment Share on other sites More sharing options...
Guest jimmyowl77 Posted January 29, 2009 Share Posted January 29, 2009 I found it quite useful, I signed up for 2 last season for the freebies, got a free ticket voucher sent through for the charlton game in feb last year which I passed onto a mate as I'm a season ticket holder, then only used the card just before christmas and won a vip day out for 2 for the Watford game in Jan. Link to comment Share on other sites More sharing options...
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