wakefieldowl Posted May 3, 2022 Share Posted May 3, 2022 Anyone having this problem ? I am a foundation member so wanted to get tickets today. However my customer account when I log in, doesn't show I am a foundation member. Is the foundation membership linked to your customer account ? I cannot register as a new account under my foundation ID as it says an account is already registered under my name and email address. I presume that nothing comes up for tickets to buy on the official site, unless it is your turn for priority ? As it doesn't recognise I am a foundation member, I wont therefore get an option to buy Can anyone help ? Thanks Link to comment Share on other sites More sharing options...
Sham67 Posted May 3, 2022 Share Posted May 3, 2022 2 minutes ago, wakefieldowl said: Anyone having this problem ? I am a foundation member so wanted to get tickets today. However my customer account when I log in, doesn't show I am a foundation member. Is the foundation membership linked to your customer account ? I cannot register as a new account under my foundation ID as it says an account is already registered under my name and email address. I presume that nothing comes up for tickets to buy on the official site, unless it is your turn for priority ? As it doesn't recognise I am a foundation member, I wont therefore get an option to buy Can anyone help ? Thanks I’ve got two separate client ID’s. One for my ST and another for my foundation membership. Check your cards. I’m not sure, but think you need to register both. Link to comment Share on other sites More sharing options...
FranksanOwl Posted May 3, 2022 Share Posted May 3, 2022 I am a member and according to the instructions should be eligible to apply from 1.00 pm today. However when I log in it says no event. I currently have no access to availability. Hopefully this will change at 1.00 pm or I am doing something wrong. Link to comment Share on other sites More sharing options...
Kew Owl Posted May 3, 2022 Share Posted May 3, 2022 8 minutes ago, FranksanOwl said: I am a member and according to the instructions should be eligible to apply from 1.00 pm today. However when I log in it says no event. I currently have no access to availability. Hopefully this will change at 1.00 pm or I am doing something wrong. No, I don’t think so - I’m in the same boat as you, all should be revealed at 1 o clock ! Link to comment Share on other sites More sharing options...
FranksanOwl Posted May 3, 2022 Share Posted May 3, 2022 2 minutes ago, Kew Owl said: No, I don’t think so - I’m in the same boat as you, all should be revealed at 1 o clock ! Link to comment Share on other sites More sharing options...
FranksanOwl Posted May 3, 2022 Share Posted May 3, 2022 Well I’ve tried but there are not match details showing. Anybody else had any luck. Link to comment Share on other sites More sharing options...
wakefieldowl Posted May 3, 2022 Author Share Posted May 3, 2022 Gone 1 o clock and still nothing showing. still says no events Link to comment Share on other sites More sharing options...
musingowl Posted May 3, 2022 Share Posted May 3, 2022 24 minutes ago, wakefieldowl said: Anyone having this problem ? I am a foundation member so wanted to get tickets today. However my customer account when I log in, doesn't show I am a foundation member. Is the foundation membership linked to your customer account ? I cannot register as a new account under my foundation ID as it says an account is already registered under my name and email address. I presume that nothing comes up for tickets to buy on the official site, unless it is your turn for priority ? As it doesn't recognise I am a foundation member, I wont therefore get an option to buy Can anyone help ? Thanks I had a similar issue to this earlier in the season with my wife's foundation membership. If I remember correctly, I emailed the foundation and they were able to link it to her client ID. Link to comment Share on other sites More sharing options...
musingowl Posted May 3, 2022 Share Posted May 3, 2022 Fingers crossed this is just a case of the event not going live straight away. Had a fight earlier in the year in getting my wifes and mothers foundation membership under the same priority window as general memberships. Credit to the club, they sorted it in the end and works fine now after a lot of emails back and forth. I think there's a few bugs in the system the switchover to seat geek didn't quite work out. Link to comment Share on other sites More sharing options...
FranksanOwl Posted May 3, 2022 Share Posted May 3, 2022 5 minutes ago, wakefieldowl said: Gone 1 o clock and still nothing showing. still says no events All sorted. I was too hasty 1 Link to comment Share on other sites More sharing options...
Johnny Fantham Posted May 3, 2022 Share Posted May 3, 2022 Members ticket purchased OK for postal delivery 1 Link to comment Share on other sites More sharing options...
Baldrick Posted May 3, 2022 Share Posted May 3, 2022 All seemed to come alive at 1pm Done and dusted in a couple of minutes, still good availability in most areas 1 Link to comment Share on other sites More sharing options...
wakefieldowl Posted May 3, 2022 Author Share Posted May 3, 2022 Mine still showing no events.......aaaaarrrggghhhh Link to comment Share on other sites More sharing options...
Binky Griptite Posted May 3, 2022 Share Posted May 3, 2022 1 minute ago, wakefieldowl said: Mine still showing no events.......aaaaarrrggghhhh Mine too, can't get through on the phone either Link to comment Share on other sites More sharing options...
spikeiscool Posted May 3, 2022 Share Posted May 3, 2022 I had to refresh the page a couple of times but I got in eventually. Tickets purchased! 1 Link to comment Share on other sites More sharing options...
wakefieldowl Posted May 3, 2022 Author Share Posted May 3, 2022 Under my account details there is nothing showing about Foundation membereship, which I think could be the issue. For those that have managed to buy, is your foundation showing under your personal details/ purchase history ? Link to comment Share on other sites More sharing options...
Nut Posted May 3, 2022 Share Posted May 3, 2022 I've managed to reserve my ticket but when I try to checkout I'm getting a message 'the deposit amount is less than the payment amount' and it wont let me buy it. Can't get through to the ticket office to sort. Anyone else had this? Link to comment Share on other sites More sharing options...
wakefieldowl Posted May 3, 2022 Author Share Posted May 3, 2022 Impossible to get through to ticket office. Ive been trying for about 3 hours now Link to comment Share on other sites More sharing options...
Nut Posted May 3, 2022 Share Posted May 3, 2022 2 minutes ago, wakefieldowl said: Impossible to get through to ticket office. Ive been trying for about 3 hours now If you get through, ask em to give me a ring 1 Link to comment Share on other sites More sharing options...
FranksanOwl Posted May 3, 2022 Share Posted May 3, 2022 9 minutes ago, wakefieldowl said: Under my account details there is nothing showing about Foundation membereship, which I think could be the issue. For those that have managed to buy, is your foundation showing under your personal details/ purchase history ? Link to comment Share on other sites More sharing options...
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