@owlstalk Posted December 6, 2021 Share Posted December 6, 2021 Looks like an issue with the actual platform that the clubs are using Owlstalk Shop Link to comment Share on other sites More sharing options...
Waddle93 Posted December 6, 2021 Share Posted December 6, 2021 Renewed earlier simply because I'll be going anyway so might aswell get cheapest price. I still think the way this has been done is shambolic though. Link to comment Share on other sites More sharing options...
Roscoe P. Coltrane Posted December 6, 2021 Share Posted December 6, 2021 9 months in advance tho Blackmailed into renewing None so blind as them that cannot see... 2 Link to comment Share on other sites More sharing options...
richowl Posted December 6, 2021 Share Posted December 6, 2021 1 hour ago, @owlstalk said: Looks like an issue with the actual platform that the clubs are using Anyone found a way around this? multi season ticket holder using refunded cash… Link to comment Share on other sites More sharing options...
@owlstalk Posted December 6, 2021 Share Posted December 6, 2021 Just now, richowl said: Anyone found a way around this? multi season ticket holder using refunded cash… Not yet - still trying to find an answer 1 Owlstalk Shop Link to comment Share on other sites More sharing options...
Busmansholiday Posted December 6, 2021 Share Posted December 6, 2021 Despite this being a total p1ss take by our owner I have renewed. The good news is that he's only made £16.09p from me for the delight of watching L1/2 or Championship (delete as you feel free) football next year. This is because I'd £90 credit against last season, I'd been luck enough to have my refund of £98.91 against the previous season arrive and I've changed from Adult to OAP. I'm probably one of the luck ones, it is though a pretty shambolic way to treat your supporters, sorry customers, and I feel for the vast majority of fans that aren't as lucky as me. 2 2 Link to comment Share on other sites More sharing options...
Beauchief Owl Posted December 7, 2021 Share Posted December 7, 2021 Just tried to pay for my ST three times but keep getting ERROR and Payment Refused. Don't think it's me, it's the system. Very frustrating! Link to comment Share on other sites More sharing options...
@owlstalk Posted December 7, 2021 Share Posted December 7, 2021 7 minutes ago, Beauchief Owl said: Just tried to pay for my ST three times but keep getting ERROR and Payment Refused. Don't think it's me, it's the system. Very frustrating! It's a known thing across all football clubs who use this system Not seen the solution yet but will post if/when I do Owlstalk Shop Link to comment Share on other sites More sharing options...
S36 OWL Posted December 7, 2021 Share Posted December 7, 2021 20 hours ago, @owlstalk said: Looks like an issue with the actual platform that the clubs are using Just go in the club shop and pay cash. It's simple. No messing about with stupid tech. 1 1 Link to comment Share on other sites More sharing options...
Beauchief Owl Posted December 7, 2021 Share Posted December 7, 2021 29 minutes ago, @owlstalk said: It's a known thing across all football clubs who use this system Not seen the solution yet but will post if/when I do Cheers! I'll try phoning the ticket office and failing that it's a lengthy trip to the ground. First time I've known the club making it difficult to put money in rather than taking it out. Link to comment Share on other sites More sharing options...
p.bingham Posted December 7, 2021 Share Posted December 7, 2021 1 hour ago, S36 OWL said: Just go in the club shop and pay cash. It's simple. No messing about with stupid tech. Ah but when you live 50 miles away...... Anyway I emailed ticket office and it's now sorted and renewed 3 1 Link to comment Share on other sites More sharing options...
@owlstalk Posted December 7, 2021 Share Posted December 7, 2021 55 minutes ago, Beauchief Owl said: Cheers! I'll try phoning the ticket office and failing that it's a lengthy trip to the ground. First time I've known the club making it difficult to put money in rather than taking it out. Drop em an email mate - much easier 1 Owlstalk Shop Link to comment Share on other sites More sharing options...
adelphi1867 Posted December 7, 2021 Share Posted December 7, 2021 Renewed mine and the Lad's this morning. Got £70+ off the Lad's due to the Pandemic thingy and £34 off mine, so it works out at £216 for the season for me. Link to comment Share on other sites More sharing options...
FARGATEOWL Posted December 7, 2021 Share Posted December 7, 2021 2 hours ago, p.bingham said: Ah but when you live 50 miles away...... Anyway I emailed ticket office and it's now sorted and renewed What email address did you use? I mailed Link to comment Share on other sites More sharing options...
FARGATEOWL Posted December 7, 2021 Share Posted December 7, 2021 2 hours ago, p.bingham said: Ah but when you live 50 miles away...... Anyway I emailed ticket office and it's now sorted and renewed What email address did you use? I emailed ticketenquiries@swfc.co.uk this morning and no response or resolution. Link to comment Share on other sites More sharing options...
Birstall Owl Posted December 7, 2021 Share Posted December 7, 2021 Had a look at my renewal and the lad's ticket on the kop is £205 (Under 21) and he has £150 credit (2020-21 Refund) on his account, but when I went to purchase (trial run) the credit was not included. Is there a reason why I can't use it/it hasn't been applied? Link to comment Share on other sites More sharing options...
ANDY Posted December 7, 2021 Share Posted December 7, 2021 4 minutes ago, Birstall Owl said: Had a look at my renewal and the lad's ticket on the kop is £205 (Under 21) and he has £150 credit (2020-21 Refund) on his account, but when I went to purchase (trial run) the credit was not included. Is there a reason why I can't use it/it hasn't been applied? - Did you try renew or new purchase ? Link to comment Share on other sites More sharing options...
richowl Posted December 7, 2021 Share Posted December 7, 2021 2 hours ago, @owlstalk said: Drop em an email mate - much easier No reply to my email last night Link to comment Share on other sites More sharing options...
morganowl Posted December 7, 2021 Share Posted December 7, 2021 (edited) 18 minutes ago, richowl said: No reply to my email last night they open this week on thursday till late . it be easier to go in unless you live 50 plus miles away . your email might be opened once price has gone up. also are they going to get sunderland tickets on sale? i can see that also to be a disaster with the postal system in meltdown and tickets need to be sold now or no chance of getting before xmas .taking some of my post 12 days to come . i think we need to go back to high streets and shops as buying online at present is a complete disaster , Edited December 7, 2021 by morganowl Link to comment Share on other sites More sharing options...
Littleowl74 Posted December 7, 2021 Share Posted December 7, 2021 We must be the only club strapped for cash who put out season tickets early and then put it on a website that doesn’t allow you to renew !! Mine went through no problem but the lads is saying the rubbish about the Deposit. Link to comment Share on other sites More sharing options...
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