Kevan Posted September 7, 2021 Share Posted September 7, 2021 Is anyone able to help with this "error message" I'm getting on the ticket site. I'm purchasing an Over 65 ticket for myself (my date of birth is clearly shown in my personal details, and has been for over 25 years so proving my age) and the website gives the response " The quantity of tickets owned by Kevan **** exceeds limit set by SWFC. To resolve, click 'Assign owners' and assign some of the tickets to other owners. As I'm only buying one ticket, the message doesn't make sense. Has anyone else come across this issue and found a way to resolve it? Link to comment Share on other sites More sharing options...
Inspector Lestrade Posted September 7, 2021 Share Posted September 7, 2021 14 minutes ago, Kevan said: Is anyone able to help with this "error message" I'm getting on the ticket site. I'm purchasing an Over 65 ticket for myself (my date of birth is clearly shown in my personal details, and has been for over 25 years so proving my age) and the website gives the response " The quantity of tickets owned by Kevan **** exceeds limit set by SWFC. To resolve, click 'Assign owners' and assign some of the tickets to other owners. As I'm only buying one ticket, the message doesn't make sense. Has anyone else come across this issue and found a way to resolve it? Turn it off and on again 1 Link to comment Share on other sites More sharing options...
Kevan Posted September 7, 2021 Author Share Posted September 7, 2021 I've deleted the ticket, logged out, then logged back in again, tried to buy the ticket again and still get the same response. I've e-mailed ticket enquiries to ask if they are able to resolve the issue. I guess time will tell. Link to comment Share on other sites More sharing options...
daleblue Posted September 7, 2021 Share Posted September 7, 2021 It may be that your bank account is overdrawn. Link to comment Share on other sites More sharing options...
Kevan Posted September 7, 2021 Author Share Posted September 7, 2021 Certainly not - but in any case, I hadn't even progressed to the stage of putting in payment details. Sometimes I wonder if this club really wants to sell tickets. I'm sure I can't be the only person who's had this issue. Link to comment Share on other sites More sharing options...
Doghouse Daz Posted September 7, 2021 Share Posted September 7, 2021 I'm sure that came up on the rebate options back in June/July. Did you do any rebate options on the new ticketing website. Your details from 25 years ago would have been on the old Seetickets website, not the new Seatgeek website. Link to comment Share on other sites More sharing options...
Kevan Posted September 7, 2021 Author Share Posted September 7, 2021 I haven't had any refund to apply for. I haven't had a season ticket for a few years. In recent seasons, I've either had a membership or just picked my matches. My date of birth has trnasferred over from the old ticket site, so I would have though that the software checks that when selling a concession ticket. Link to comment Share on other sites More sharing options...
Doghouse Daz Posted September 7, 2021 Share Posted September 7, 2021 Did you do a new password reset for the new ticketing website ? Link to comment Share on other sites More sharing options...
S72 Owl Posted September 7, 2021 Share Posted September 7, 2021 The new system isn’t very good. I tried for 30 minutes to buy a ticket for my 2 year old daughter for the match against Huddersfield but it wouldn’t let me because I couldn’t verify that she was under 21. Link to comment Share on other sites More sharing options...
Kevan Posted September 7, 2021 Author Share Posted September 7, 2021 Not sure - but I'll try that. Thanks for the idea Link to comment Share on other sites More sharing options...
WUGGAMONKEY1 Posted September 7, 2021 Share Posted September 7, 2021 59 minutes ago, Kevan said: Is anyone able to help with this "error message" I'm getting on the ticket site. I'm purchasing an Over 65 ticket for myself (my date of birth is clearly shown in my personal details, and has been for over 25 years so proving my age) and the website gives the response " The quantity of tickets owned by Kevan **** exceeds limit set by SWFC. To resolve, click 'Assign owners' and assign some of the tickets to other owners. As I'm only buying one ticket, the message doesn't make sense. Has anyone else come across this issue and found a way to resolve it? Are you trying to buy more than one ticket? Link to comment Share on other sites More sharing options...
Kevan Posted September 7, 2021 Author Share Posted September 7, 2021 No just trying to buy one ticket for myself. I've now re-set the password, but still get the same response. I guess I'll have to await the response from the ticket office. Link to comment Share on other sites More sharing options...
Doghouse Daz Posted September 7, 2021 Share Posted September 7, 2021 If you can't see how to on there, then trawl back to June on the swfc latest news, and there should be a link on there to do a password reset, and then assign ownership. Or summat. Link to comment Share on other sites More sharing options...
Lawrie Madden Posted September 7, 2021 Share Posted September 7, 2021 4 minutes ago, Kevan said: No just trying to buy one ticket for myself. I've now re-set the password, but still get the same response. I guess I'll have to await the response from the ticket office. They have have made the Ticketing system really unnecessarily complex, a real example of if it ain't broke don't fix it I had this message for Hudds tickets but can't for the life of me remember how i stumbled through it to eventually buy tickets for myself and my nephew Link to comment Share on other sites More sharing options...
Stockyowl Posted September 7, 2021 Share Posted September 7, 2021 25 minutes ago, S72 Owl said: The new system isn’t very good. I tried for 30 minutes to buy a ticket for my 2 year old daughter for the match against Huddersfield but it wouldn’t let me because I couldn’t verify that she was under 21. 100% agree with this, really struggled to purchase Rotherham and Morecambe tickets. Finally did get them but not without stress. Link to comment Share on other sites More sharing options...
thommowl Posted September 7, 2021 Share Posted September 7, 2021 Are you trying to buy 1 for the executive boxes, if so they've all sold out. Link to comment Share on other sites More sharing options...
Doghouse Daz Posted September 7, 2021 Share Posted September 7, 2021 Which match are you trying to buy a ticket for ? Link to comment Share on other sites More sharing options...
Kevan Posted September 7, 2021 Author Share Posted September 7, 2021 4 minutes ago, Doghouse Daz said: Which match are you trying to buy a ticket for ? Shrewsbury - it's the only home match where tickets are available at the moment. Link to comment Share on other sites More sharing options...
Doghouse Daz Posted September 7, 2021 Share Posted September 7, 2021 1 minute ago, Kevan said: Shrewsbury - it's the only home match where tickets are available at the moment. If you haven't a season ticket or membership, general sale is on Friday 10th. Probably why that error code is coming up. Try again on Friday. 1 Link to comment Share on other sites More sharing options...
kirksandallowl Posted September 7, 2021 Share Posted September 7, 2021 4 minutes ago, Doghouse Daz said: If you haven't a season ticket or membership, general sale is on Friday 10th. Probably why that error code is coming up. Try again on Friday. This Link to comment Share on other sites More sharing options...
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