matthefish2002 Posted August 10, 2021 Share Posted August 10, 2021 They seems to have been a change for the better within the club on how we are being run Isn't it about time the refunds for the 19/20 season were now sorted out once and for all, no more excuses. Been well over a year since I and many others requested a refund. This issue seems to have been forgotten and stops me feeling as optimistic as some about recent developments at the club. 5 Link to comment Share on other sites More sharing options...
bladeshater Posted August 10, 2021 Share Posted August 10, 2021 18 minutes ago, matthefish2002 said: They seems to have been a change for the better within the club on how we are being run Isn't it about time the refunds for the 19/20 season were now sorted out once and for all, no more excuses. Been well over a year since I and many others requested a refund. This issue seems to have been forgotten and stops me feeling as optimistic as some about recent developments at the club. Yes it's embarrassing it's not sorted Link to comment Share on other sites More sharing options...
hopevalleyowl Posted August 10, 2021 Share Posted August 10, 2021 The thing that boils my p**s is that I’m still waiting on a refund for Bristol C (a) tickets - it’s not even Swfc’s money. There shouldn’t be anything stopping me walking in to the ticket office and getting my refund there and then on proof of receipt 1 Link to comment Share on other sites More sharing options...
Guest Willow Owl Posted August 10, 2021 Share Posted August 10, 2021 41 minutes ago, matthefish2002 said: They seems to have been a change for the better within the club on how we are being run Isn't it about time the refunds for the 19/20 season were now sorted out once and for all, no more excuses. Been well over a year since I and many others requested a refund. This issue seems to have been forgotten and stops me feeling as optimistic as some about recent developments at the club. You can use the money you are owed to get tickets as it’s there as a credit on your account. If you need the money then that’s a different story and should be sorted ASAP. Link to comment Share on other sites More sharing options...
Guest Grandad Posted August 10, 2021 Share Posted August 10, 2021 27 minutes ago, Willow Owl said: You can use the money you are owed to get tickets as it’s there as a credit on your account. If you need the money then that’s a different story and should be sorted ASAP. What if you dont NEED the money but feel your club should be refunding you as a customer? Link to comment Share on other sites More sharing options...
markg Posted August 10, 2021 Share Posted August 10, 2021 19/20 refunds need sorting and I can't believe that the letter never mentioned that. 1 Link to comment Share on other sites More sharing options...
Guest Willow Owl Posted August 10, 2021 Share Posted August 10, 2021 41 minutes ago, Grandad said: What if you dont NEED the money but feel your club should be refunding you as a customer? If you’re intending to go to the match then don’t see the point in a cash refund, Just use the credit in your account. Helps the club as well as league 1 is all about income. Link to comment Share on other sites More sharing options...
Watto Posted August 10, 2021 Share Posted August 10, 2021 4 minutes ago, Willow Owl said: If you’re intending to go to the match then don’t see the point in a cash refund, Just use the credit in your account. Helps the club as well as league 1 is all about income. Yes but that's not the point is it ! 2 Link to comment Share on other sites More sharing options...
Guest Willow Owl Posted August 10, 2021 Share Posted August 10, 2021 8 minutes ago, Watto said: Yes but that's not the point is it ! Never said it was. Just pointing out there are options if you intend to go to the matches. If you need the money then I agree you should have already received it. Link to comment Share on other sites More sharing options...
Guest Grandad Posted August 10, 2021 Share Posted August 10, 2021 17 minutes ago, Willow Owl said: Never said it was. Just pointing out there are options if you intend to go to the matches. If you need the money then I agree you should have already received it. What if you dont need the money? But are entitled to the refund. Link to comment Share on other sites More sharing options...
Guest Willow Owl Posted August 10, 2021 Share Posted August 10, 2021 18 minutes ago, Grandad said: What if you dont need the money? But are entitled to the refund. Refer to previous answer Link to comment Share on other sites More sharing options...
Hirstys Salopettes Posted August 10, 2021 Share Posted August 10, 2021 2 hours ago, Willow Owl said: You can use the money you are owed to get tickets as it’s there as a credit on your account. If you need the money then that’s a different story and should be sorted ASAP. Can you? I didn’t know. I’m owed just shy of £300 for our 4 tickets? I would happily exchange my refunds for credit (and refund myself 2 of our group who are now unable to attend due to health issues). Me and my son renewed. The credit could sit there till next season. It is still deplorable that the offer of refunds has been kicked into the long grass. 1 Link to comment Share on other sites More sharing options...
Guest Grandad Posted August 10, 2021 Share Posted August 10, 2021 14 minutes ago, Willow Owl said: Refer to previous answer You didnt answer Link to comment Share on other sites More sharing options...
Guest Willow Owl Posted August 10, 2021 Share Posted August 10, 2021 1 hour ago, Hirstys Salopettes said: Can you? I didn’t know. I’m owed just shy of £300 for our 4 tickets? I would happily exchange my refunds for credit (and refund myself 2 of our group who are now unable to attend due to health issues). Me and my son renewed. The credit could sit there till next season. It is still deplorable that the offer of refunds has been kicked into the long grass. It is deplorable, but I used mine to renew my season ticket and the balance left over for next years season ticket. Link to comment Share on other sites More sharing options...
@owlstalk Posted August 10, 2021 Author Share Posted August 10, 2021 1 hour ago, Hirstys Salopettes said: Can you? I didn’t know. I’m owed just shy of £300 for our 4 tickets? I would happily exchange my refunds for credit (and refund myself 2 of our group who are now unable to attend due to health issues). Me and my son renewed. The credit could sit there till next season. It is still deplorable that the offer of refunds has been kicked into the long grass. Speak to the ticket office mate - you should be able to get sorted 1 Owlstalk Shop Link to comment Share on other sites More sharing options...
Guest Willow Owl Posted August 10, 2021 Share Posted August 10, 2021 1 hour ago, Grandad said: You didnt answer Their choice. Why would you want a refund if you don’t need the money and intend to go to the games. Just use up the credit on your account. Link to comment Share on other sites More sharing options...
@owlstalk Posted August 10, 2021 Author Share Posted August 10, 2021 I think anyone is entitled to do whatever they have been offered Let’s hope that this outstanding issue can be cleared as right now it’s the only dark cloud left from the last few years Owlstalk Shop Link to comment Share on other sites More sharing options...
Guest Grandad Posted August 10, 2021 Share Posted August 10, 2021 Just now, @owlstalk said: Let’s hope that this outstanding issue can be cleared as right now it’s the only dark cloud left from the last few years Have we paid the loan guy back for his £6.5m thats secured on the ground? Link to comment Share on other sites More sharing options...
bladeshater Posted August 10, 2021 Share Posted August 10, 2021 3 minutes ago, Grandad said: Have we paid the loan guy back for his £6.5m thats secured on the ground? If gates are padlocked Saturday obviously not 1 Link to comment Share on other sites More sharing options...
yeadonowl Posted August 10, 2021 Share Posted August 10, 2021 5 minutes ago, Grandad said: Have we paid the loan guy back for his £6.5m thats secured on the ground? It’s not due till September is it Link to comment Share on other sites More sharing options...
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