SWFC Trust 312 Posted January 22 Share Posted January 22 Hello all, As you may remember the SWFC Supporters' Trust wrote an open letter to Mr Chansiri in later December. The letter was signed by nearly 6,000 people. The letter is available via the link: https://www.swfctrust.co.uk/news/open-letter The club have emailed an official response, which you can read below: "We thank you for sending the open letter and are pleased to confirm a revised strategy on supporter engagement as we navigate some of the most challenging times in the history of our club. The last thing we want is for a single supporter to feel disengaged or disconnected, particularly during a crisis that continues to engulf our city, the country and indeed the world. Every one of our loyal supporters can be assured that we are trying our level best to meet these challenges head on and we agree that a new engagement strategy is welcome for all parties moving forward. To that end, we have devised a formula that we believe will provide a firm foundation for future relations, incorporating full engagement across all age groups, backgrounds and recognised SWFC fan organisations. In keeping with our open door policy, we will endeavour to answer all questions presented in a communal, structured meeting environment. We look forward to introducing this strategy in due course and in the meantime, as always, we thank you all for your support and hope to welcome you back to Hillsborough as soon as it is safe to do so." 4 3 Link to post Share on other sites
alan48 514 Posted January 22 Share Posted January 22 Unfortunately says nowt about owt - as usual . 7 Link to post Share on other sites
Popular Post areNOTwhatTHEYseem 46,344 Posted January 22 Popular Post Share Posted January 22 2 17 Link to post Share on other sites
Popular Post Kopparberg 8,022 Posted January 22 Popular Post Share Posted January 22 5 minutes ago, SWFC Trust said: The last thing we want is for a single supporter to feel disengaged or disconnected 23 Link to post Share on other sites
Captain Scarlett 3,322 Posted January 22 Share Posted January 22 REVISED STATEMENT "We thank you for sending the open letter and are pleased to confirm a revised strategy on supporter customer engagement as we navigate some of the most challenging times in the history of our club. The last thing we want is for a single supporter customer to feel disengaged or disconnected, particularly during a crisis that continues to engulf our city, the country and indeed the world. Every one of our loyal supporters customers can be assured that we are trying our level best to meet these challenges head on and we agree that a new engagement strategy is welcome for all parties moving forward. To that end, we have devised a formula that we believe will provide a firm foundation for future relations, incorporating full engagement across all age groups, backgrounds and recognised SWFC fan organisations. In keeping with our open door policy, we will endeavour to answer all questions presented in a communal, structured meeting environment. We look forward to introducing this strategy in due course and in the meantime, as always, we thank you all for your support revenue and hope to welcome you back to Hillsborough as soon as it is safe to do so." 5 2 Link to post Share on other sites
Harrysgame 1,461 Posted January 22 Share Posted January 22 Just a standard holding letter. Long enough to show some effort but no decisions or commitments to do anything other than keep communication channels open. 4 2 Link to post Share on other sites
fpowl 2,778 Posted January 22 Share Posted January 22 44 minutes ago, alan48 said: Unfortunately says nowt about owt - as usual . I think you’ll find that’s called acknowledgment and what I took from that is they will be announcing how they are going to engage when they have formalised plans to do 7 Link to post Share on other sites
Manwë 3,905 Posted January 22 Share Posted January 22 Yet again, well done to the Trust for moving things forward, allbeit in small steps. 3 1 Link to post Share on other sites
El Toro 341 Posted January 22 Share Posted January 22 Hardly an open door policy. More like a revolving door. 1 Link to post Share on other sites
timrud 1,517 Posted January 22 Share Posted January 22 Positive news from the club about the new engagement strategy - be interesting to see how this develops. 1 1 Link to post Share on other sites
Popular Post @owlstalk 51,126 Posted January 22 Popular Post Share Posted January 22 I'm genuinely shocked how people are getting excited or calling it new it's not It's just putting back in place the stuff that Chansiri tore up and threw in the bn 14 Owlstalk Shop Link to post Share on other sites
areNOTwhatTHEYseem 46,344 Posted January 22 Share Posted January 22 2 minutes ago, @owlstalk said: I'm genuinely shocked how people are getting excited or calling it new it's not It's just putting back in place the stuff that Chansiri tore up and threw in the bn Will there be pie and peas this time around, though?! 2 Link to post Share on other sites
Ante's Bubbly 1,708 Posted January 22 Share Posted January 22 1 hour ago, areNOTwhatTHEYseem said: Are you hinting that they paid you off? ...or that you are really a female duck? 1 Link to post Share on other sites
Inspector Lestrade 23,125 Posted January 22 Share Posted January 22 Sounds to me that Chansiri is willing to move closer to the Trusts requests will be interesting to see how things develop. Been a critic of the Trust but that sounds more positive so I tip my hat to the trust Link to post Share on other sites
Ante's Bubbly 1,708 Posted January 22 Share Posted January 22 38 minutes ago, @owlstalk said: I'm genuinely shocked how people are getting excited or calling it new it's not It's just putting back in place the stuff that Chansiri tore up and threw in the bn I know a few people that preferred the old shareholders meetings, but whatever they want to call these, and as I said previously, the government told EFL clubs that they had to meet with fans (not saying "engage" unless through taking the P) at least twice a year, yet as far as I can remember we had nothing at all last season. BTW the season was nearly over when Covid stopped it so we should have had at least one meeting by then. The club are only going to do what they were told to do before DC spat out his dummy! He thinks that he does not have to answer to anybody. I went to these fake mmetings when MM was still in charge but only attended the last one so that I could watch them squirm when I asked them a question that I knew they would not be prepared to answer. I got so sick of watching grown men fawning over highly paid mercenaries, with no affiliation with Wednesday other than their salaries, that I stopped going. I think DC then started smaller meetings with people who had been vetted by the club to keep the government happy, but did away with that altogether too so he hopefully the EFL have given him a warning, hopefully not in the shape of a season load of cr@p referees that can't wait to give our players cards, or the opposition penalties! 2 1 Link to post Share on other sites
Mike Hunt 8,791 Posted January 22 Share Posted January 22 Well done for the Trust getting things moving however the club need to prove it’s not just paying lip service . 3 Link to post Share on other sites
Bucksowl 52 Posted January 22 Share Posted January 22 1 hour ago, Captain Scarlett said: REVISED STATEMENT "We thank you for sending the open letter and are pleased to confirm a revised strategy on supporter customer engagement as we navigate some of the most challenging times in the history of our club. The last thing we want is for a single supporter customer to feel disengaged or disconnected, particularly during a crisis that continues to engulf our city, the country and indeed the world. Every one of our loyal supporters customers can be assured that we are trying our level best to meet these challenges head on and we agree that a new engagement strategy is welcome for all parties moving forward. To that end, we have devised a formula that we believe will provide a firm foundation for future relations, incorporating full engagement across all age groups, backgrounds and recognised SWFC fan organisations. In keeping with our open door policy, we will endeavour to answer all questions presented in a communal, structured meeting environment. We look forward to introducing this strategy in due course and in the meantime, as always, we thank you all for your support revenue and hope to welcome you back to Hillsborough as soon as it is safe to do so." Can we get off of this crap and sort the fing club. Yes we know there are issues but we have had positive news from the club re engagement lets get off of the backs of the power that be and engage these comments just do no good at all, fed up of reading them pissed off with all the negativity this is not opinion it is just regurgitated rubbish. 1 1 Link to post Share on other sites
Bucksowl 52 Posted January 22 Share Posted January 22 Just now, Bucksowl said: Can we get off of this crap and sort the fing club. Yes we know there are issues but we have had positive news from the club re engagement lets get off of the backs of the power that be and engage these comments just do no good at all, fed up of reading them pissed off with all the negativity this is not opinion it is just regurgitated rubbish. sort should read support Link to post Share on other sites
@owlstalk 51,126 Posted January 22 Share Posted January 22 19 minutes ago, Inspector Lestrade said: Sounds to me that Chansiri is willing to move closer to the Trusts requests will be interesting to see how things develop. Been a critic of the Trust but that sounds more positive so I tip my hat to the trust Is Chansiri even aware of this? 2 2 Owlstalk Shop Link to post Share on other sites
@owlstalk 51,126 Posted January 22 Share Posted January 22 4 minutes ago, Bucksowl said: Can we get off of this crap and sort the fing club. Yes we know there are issues but we have had positive news from the club re engagement lets get off of the backs of the power that be and engage these comments just do no good at all, fed up of reading them pissed off with all the negativity this is not opinion it is just regurgitated rubbish. I'm not sure you're aware of the whole picture by the looks of it This isn't anything 'new' at all that the club are offering Not new at all There's nothing positive in it whatsoever until we see something positive actually done by the club off the back of it Relax.... let it play out... but promise that if nothing comes of it you wont' be as excited as you are this time around 3 Owlstalk Shop Link to post Share on other sites
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