WAWAWUTO17 Posted April 28, 2021 Share Posted April 28, 2021 I sponsored a player last season. I haven't got my refund from that or the signed shirt we were supposed to get. Link to comment Share on other sites More sharing options...
Mosborough Owl Posted April 28, 2021 Share Posted April 28, 2021 If the manual refund process is so slow why did he not employ 20 or 30 temporary staff to get through it ? This would have processed refunds quicker- but guessing that's not his overall aim. It's not rocket science - like keeping a close eye on your accounts during FFP times. 2 Link to comment Share on other sites More sharing options...
Taximark Posted April 28, 2021 Share Posted April 28, 2021 10 hours ago, WAWAWUTO17 said: I sponsored a player last season. I haven't got my refund from that or the signed shirt we were supposed to get. Lol are you bothered though ? Link to comment Share on other sites More sharing options...
Spookone Posted April 28, 2021 Share Posted April 28, 2021 I have never worked in retail but I find it astonishing that the club are saying its taking longer than they expected, surely this should have been sorted months and months ago for every ST holder? I'm also not going to be very happy if my 640 is expected to be used for a single season of league 1 football - surely they wouldn't expect that would they? Link to comment Share on other sites More sharing options...
stanningtonowl Posted April 28, 2021 Share Posted April 28, 2021 11 hours ago, WAWAWUTO17 said: I sponsored a player last season. I haven't got my refund from that or the signed shirt we were supposed to get. If it’s a match shirt, bonus you won’t need to wash it as they don’t break sweat!! Link to comment Share on other sites More sharing options...
stanningtonowl Posted April 28, 2021 Share Posted April 28, 2021 12 minutes ago, Spookone said: I have never worked in retail but I find it astonishing that the club are saying its taking longer than they expected, surely this should have been sorted months and months ago for every ST holder? I'm also not going to be very happy if my 640 is expected to be used for a single season of league 1 football - surely they wouldn't expect that would they? Link to comment Share on other sites More sharing options...
Guest Grandad Posted April 28, 2021 Share Posted April 28, 2021 Its now been 303 days since supporters could register for a refund on June 29th 2020 Had we processed just 26 claims a day everybody would have been refunded by now. 26 claims per day is less than 4 per working hour. Link to comment Share on other sites More sharing options...
TrickyTrev Posted April 28, 2021 Share Posted April 28, 2021 11 minutes ago, Grandad said: Its now been 303 days since supporters could register for a refund on June 29th 2020 Had we processed just 26 claims a day everybody would have been refunded by now. 26 claims per day is less than 4 per working hour. It’s pathetic isn’t it. 3 Link to comment Share on other sites More sharing options...
Mosborough Owl Posted April 28, 2021 Share Posted April 28, 2021 Why has he not employed some more staff to get through the refunding? He could see after 2 months how slow it was going to be. weeing me off now - which your club should not do. Link to comment Share on other sites More sharing options...
Ozzie Posted April 28, 2021 Share Posted April 28, 2021 14 hours ago, Mosborough Owl said: Me and my dad have had season tickets for 34 consecutive seasons and love swfc. I hope chansiri and the club understand the damage how this has been dealt with this season has done. Surely they understand you should look after your most loyal supporters ? I mentioned this very point to the club shop when I phoned re my refund in November. The club is totally betraying its loyal fan base by withholding their season ticket monies. Chansiri is an utter disgrace . I'm sure he would be onto his lawyers if he bought something but then didnt recieve his goods. Total crook !! 2 Link to comment Share on other sites More sharing options...
Guest Grandad Posted April 28, 2021 Share Posted April 28, 2021 How long would it take to receive a solicitors letter if you missed a monthly payment on your season ticket credit arrangement? Link to comment Share on other sites More sharing options...
ChapSmurf Posted April 28, 2021 Share Posted April 28, 2021 6 minutes ago, Mosborough Owl said: Why has he not employed some more staff to get through the refunding? He could see after 2 months how slow it was going to be. weeing me off now - which your club should not do. Because he has no intention of refunding. That should be absolutely obvious by now. I'm not picking on you/your post out of the hundreds of posts on this subject, but why people are still expecting a refund is almost as crazy as expecting one in the first place. Chansiri is either nothing but a Charlatan, completely out of his depth or, he doesn't have the money that people, including me, have been lead to believe. In my opinion, the way people will be refunded is through rebates or partial transfers of ST money paid. By this I mean when the financial boat is stabalised - assuming that even happens - it will be 50% maximum towards a renewal or vouchers to spend on merchandise. I would very much doubt anyone will see hard cash returned. I really do hope I am wrong. 4 Link to comment Share on other sites More sharing options...
WAWAWUTO17 Posted April 28, 2021 Share Posted April 28, 2021 3 hours ago, TaxiMark said: Lol are you bothered though ? Lol more the principal isn't it Link to comment Share on other sites More sharing options...
Mosborough Owl Posted April 29, 2021 Share Posted April 29, 2021 8 hours ago, ChapSmurf said: Because he has no intention of refunding. That should be absolutely obvious by now. I'm not picking on you/your post out of the hundreds of posts on this subject, but why people are still expecting a refund is almost as crazy as expecting one in the first place. Chansiri is either nothing but a Charlatan, completely out of his depth or, he doesn't have the money that people, including me, have been lead to believe. In my opinion, the way people will be refunded is through rebates or partial transfers of ST money paid. By this I mean when the financial boat is stabalised - assuming that even happens - it will be 50% maximum towards a renewal or vouchers to spend on merchandise. I would very much doubt anyone will see hard cash returned. I really do hope I am wrong. I think your spot on. What an absolute mess. Link to comment Share on other sites More sharing options...
RedDragonOwl Posted April 29, 2021 Share Posted April 29, 2021 Probably can only release a certain amount of money per month. 1 Link to comment Share on other sites More sharing options...
Sham67 Posted April 29, 2021 Share Posted April 29, 2021 10 hours ago, ChapSmurf said: Because he has no intention of refunding. That should be absolutely obvious by now. I'm not picking on you/your post out of the hundreds of posts on this subject, but why people are still expecting a refund is almost as crazy as expecting one in the first place. Chansiri is either nothing but a Charlatan, completely out of his depth or, he doesn't have the money that people, including me, have been lead to believe. In my opinion, the way people will be refunded is through rebates or partial transfers of ST money paid. By this I mean when the financial boat is stabalised - assuming that even happens - it will be 50% maximum towards a renewal or vouchers to spend on merchandise. I would very much doubt anyone will see hard cash returned. I really do hope I am wrong. I received mine last week. I doubt that I’m the only person to be refunded. It is still disgusting that people are waiting for refunds. Link to comment Share on other sites More sharing options...
Ronnie Starling Posted April 29, 2021 Share Posted April 29, 2021 Chansiri should give a weekly update on the season ticket refunds. Figures for season 2019-2020 and season 2020-21. All this money he has got but the EFL wont let him spend it. Link to comment Share on other sites More sharing options...
Beauchief Owl Posted April 29, 2021 Share Posted April 29, 2021 On 28/04/2021 at 08:08, WAWAWUTO17 said: I sponsored a player last season. I haven't got my refund from that or the signed shirt we were supposed to get. Did you sponsor Joey? I often think he's 'invisible' on the pitch. Link to comment Share on other sites More sharing options...
Ronnie Starling Posted April 29, 2021 Share Posted April 29, 2021 1 minute ago, Beauchief Owl said: Did you sponsor Joey? I often think he's 'invisible' on the pitch. We accrue more points per game when he starts than any other player. Who'd have thought it? Link to comment Share on other sites More sharing options...
Beauchief Owl Posted April 29, 2021 Share Posted April 29, 2021 8 minutes ago, Ronnie Starling said: We accrue more points per game when he starts than any other player. Who'd have thought it? Well defended, sir. We could probably use you on Saturday at 12.30. Link to comment Share on other sites More sharing options...
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