bladeshater Posted April 7, 2021 Share Posted April 7, 2021 1 minute ago, Owly Mowly said: Ok - thanks missed that. Was hoping it might come up on my phone as “OMG it’s DC giving you your money back” Now that's just stupid Link to comment Share on other sites More sharing options...
Dick_Turpin Posted April 7, 2021 Share Posted April 7, 2021 10 hours ago, Morepork said: Out of interest how long since you applied? I think I applied the week they said we could - but it's a long time ago! I was pretty prompt. Link to comment Share on other sites More sharing options...
Dronfield_SWFC Posted April 7, 2021 Share Posted April 7, 2021 Def a witheld Number The friendly lady who called told me my ID numbers and which seats we sat in before i gave her my details Link to comment Share on other sites More sharing options...
wisewoodowl Posted April 7, 2021 Share Posted April 7, 2021 2 hours ago, Owly Mowly said: Can anyone share what the phone number is the call comes in from ? I’ve missed a couple of calls - but imagining they are sales calls I was contacted from 0370 020 1867, the Club enquiries number, last October when staff were working in the office. Is it possible that this number will be used again from next Monday if the shop, as non-essential retail, re-opens? 1 Link to comment Share on other sites More sharing options...
modboy Posted April 7, 2021 Share Posted April 7, 2021 wonder if its like our place where we have to use our own phones at home and withhold the number etc Link to comment Share on other sites More sharing options...
Guest Grandad Posted April 7, 2021 Share Posted April 7, 2021 28 minutes ago, modboy said: wonder if its like our place where we have to use our own phones at home and withhold the number etc Any decent company should have had this sorted ages ago, its literally all Ive been doing for the last 15 months Link to comment Share on other sites More sharing options...
modboy Posted April 7, 2021 Share Posted April 7, 2021 4 minutes ago, Grandad said: Any decent company should have had this sorted ages ago, its literally all Ive been doing for the last 15 months i agree swfc should have, education is a diff kettle of fish though Link to comment Share on other sites More sharing options...
Vaughan Posted April 7, 2021 Share Posted April 7, 2021 FFS. Even Section 75 didn’t do it. Link to comment Share on other sites More sharing options...
thekimmyowl Posted April 7, 2021 Share Posted April 7, 2021 Would be nice for all the fans with outstanding refunds to receive an email saying it is being processed, it’s been so long you start and wonder if you applied correctly 4 Link to comment Share on other sites More sharing options...
matthefish2002 Posted April 7, 2021 Share Posted April 7, 2021 Still waiting for a refund is worst aspect of this. But also disappointed by the club not bothering to try and put out regular statement saying we apologise for the delay and everyone will get a refund in the end. Does come across that the club almost feel insulted people have asked for the money back they are legally owed. Dont blame the people working the ticket office though, it sounds like they have been given a job equivalent of shovelling s***. 2 Link to comment Share on other sites More sharing options...
KivoOwl Posted April 7, 2021 Share Posted April 7, 2021 No refund, no contact, nothing. And I could really do with the £98 tbh! Link to comment Share on other sites More sharing options...
owls maniac Posted April 7, 2021 Share Posted April 7, 2021 The treatment of fans over this has been disgusting. And that’s before we even get on to this season. Clubs who have dealt with this with decency are seeing high amounts of fans refusing a refund. I’d be surprised if the number of fans requesting refunds for this season isn’t even higher than the last. Another great move by our genius leader. 9 Link to comment Share on other sites More sharing options...
Guest Hornsby Posted April 8, 2021 Share Posted April 8, 2021 On 07/04/2021 at 17:47, Vaughan said: FFS. Even Section 75 didn’t do it. Small Claims Court would. On line. Easy. Link to comment Share on other sites More sharing options...
RigBon Posted April 10, 2021 Share Posted April 10, 2021 On 06/04/2021 at 16:00, RigBon said: Received by call today. Coincidentally! I wonder if the refund lady reads Owlstalk?! The call was from a withheld/private number. Caller was very polite and friendly, and was able to confirm my seat number to me, before I gave my bank details. Call lasted 2-3 minutes, maximum. Money was in my account yesterday Link to comment Share on other sites More sharing options...
Daavies; Posted April 11, 2021 Share Posted April 11, 2021 3 people in my family all still waiting for our refunds. This season has nearly finished and I'm paying over £500 for a season ticket next season in League 1. I just wish we could be in the stadium so we could voice our disgust at that clown in charge. 1 Link to comment Share on other sites More sharing options...
grumpy grandad Posted April 11, 2021 Share Posted April 11, 2021 what is chansiri playing at, it's not his money it's the supporters. had it long enough now should get it payed back, glad i'm not owed anything would be tearing my hair out with it going on this long. hope you all get it before end of this season Link to comment Share on other sites More sharing options...
31Dec1966 Posted April 11, 2021 Share Posted April 11, 2021 On 08/04/2021 at 00:25, owls maniac said: The treatment of fans over this has been disgusting. And that’s before we even get on to this season. Clubs who have dealt with this with decency are seeing high amounts of fans refusing a refund. I’d be surprised if the number of fans requesting refunds for this season isn’t even higher than the last. Another great move by our genius leader. it's beyond disgusting, it's outright contempt. Without fans Sheffield Wednesday wouldn't exist. I fear this treatment will alienate our wonderful loyal fanbase. My email is 12.30 30th June and I'm still waiting. 2 Link to comment Share on other sites More sharing options...
William 1867 Posted April 14, 2021 Share Posted April 14, 2021 Had the call today for my refund. Must admit felt a bit guilty in taking it but it’s done now. Link to comment Share on other sites More sharing options...
Aingarth Posted April 14, 2021 Share Posted April 14, 2021 On 11/04/2021 at 08:59, grumpy grandad said: what is chansiri playing at, it's not his money it's the supporters. had it long enough now should get it payed back, glad i'm not owed anything would be tearing my hair out with it going on this long. hope you all get it before end of this season Don’t deceive yourselves. The money, even for next season, isn’t happily sitting in a savings account. It’s all already spent. I have had no contact nor have the others in the same row on the North. Approached nicely in an appropriate timescale at the beginning of this season, I would probably have donated it to the club. But with the chance that this season will become an extra one in League 1 as well as the fact my ticket already runs to the end of the 2021-22 season, I will try and get some money back. I don’t believe the SWFC I supported for 67 years since the age of 5 really still exists, what is left is a pastiche. 3 Link to comment Share on other sites More sharing options...
Welsh76 Posted April 15, 2021 Share Posted April 15, 2021 I’ve just had my refund phone call and I had my original rebate email confirmation on 29th June @ 14:17 Link to comment Share on other sites More sharing options...
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