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Season ticket refund


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On 04/04/2021 at 23:14, RigBon said:

Got my confirmation email on the night of 29/06/20. Still not heard anything.

 

Received by call today. Coincidentally!

 

I wonder if the refund lady reads Owlstalk?!

 

The call was from a withheld/private number. Caller was very polite and friendly, and was able to confirm my seat number to me, before I gave my bank details. Call lasted 2-3 minutes, maximum.

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1 hour ago, Dronfield_SWFC said:

Had a nice lady just call me. Remember its not the fault of those who are making the calls

 

Refund in next 3-5 days. Asked about this seasons and credit was mentioned. If you don't want to renew then they will refund you

 

Will stop my Section 75 with Tesco now

 

Did she say when this seasons will be refunded?

 

Did you get it in writing?

 

Not going to stop my Section 75 based on that information

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Tbf I think the club is calling people up but they must be a set amount of calls per day allowed ...I'm sure everyone will get their cash.

Still doesn't make it any better though how the club are letting people wait nearly a year for a refund.

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3 hours ago, the third man said:

 

Did she say when this seasons will be refunded?

 

Did you get it in writing?

 

Not going to stop my Section 75 based on that information

How many times???

 

THE CLUB HAVE SAID THAT PAYMENTS FOR THE 2020-21 SEASON WILL BE CARRIED-FORWARDS AND USED TOWARDS 2021-22 SEASON TICKETS.

 

Is that clear enough for you?

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Just now, RigBon said:

How many times???

 

THE CLUB HAVE SAID THAT PAYMENTS FOR THE 2020-21 SEASON WILL BE CARRIED-FORWARDS AND USED TOWARDS 2021-22 SEASON TICKETS.

 

Is that clear enough for you?

 

That's not what the post was about that i quoted

 

and they will not be carrying my 20 / 21 ticket to 21 / 22

 

Is that clear enough for you?

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4 hours ago, the third man said:

 

That's not what the post was about that i quoted

 

and they will not be carrying my 20 / 21 ticket to 21 / 22

 

Is that clear enough for you?

You said "Did she say when this seasons will be refunded?". I was answering that question, for the Nth time in this thread. You're welcome.

 

And no; they won't be carrying mine forwards, either. But that doesn't change what the club have said.

 

 

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9 minutes ago, rickygoo said:

I got the call today. Nearly didn't answer as it was from a private number. 

 

The bad news was it's just to acknowledge receipt of your refund request............. or have you been processed?

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1 minute ago, Morepork said:

 

The bad news was it's just to acknowledge receipt of your refund request............. or have you been processed?

Processed I believe. Money in account soon. 

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16 hours ago, TaxiMark said:

Tbf I think the club is calling people up but they must be a set amount of calls per day allowed ...I'm sure everyone will get their cash.

Still doesn't make it any better though how the club are letting people wait nearly a year for a refund.

All he is doing is drip feeding a few refunds so people can't say he is paying people back

No intention of paying out the lions share he still owes, me included.

 

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Just now, Owly Mowly said:

Can anyone share what the phone number is the call comes in from ? I’ve missed a couple of calls - but imagining they are sales calls 

Just about everybody in the thread that's said they've had a refund has said the call is from a withheld number


"The best poster on Owlstalk by far" - Kaven Walker

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1 minute ago, Grandad said:

Just about everybody in the thread that's said they've had a refund has said the call is from a withheld number

Ok - thanks missed that. 
Was hoping it might come up on my phone as “OMG it’s DC giving you your money back” 

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2 hours ago, Owly Mowly said:

Can anyone share what the phone number is the call comes in from ? I’ve missed a couple of calls - but imagining they are sales calls 

I was contacted from 0370 020 1867, the Club enquiries number,  last October when staff were working in the office.  Is it possible that this number will be used again from next Monday if the shop, as non-essential retail, re-opens?

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