Vaughan Posted March 24, 2021 Share Posted March 24, 2021 On 17/03/2021 at 21:57, Ronnie Starling said: If you used a credit card to purchase your season ticket for this season and want your money back, then go on the credit card website and look for the Section 75 form. Complete it for a charge back with details of the date of purchase and value, which will credit your card within a week or so. I used it as I'm not paying for this crap. I raised mine with Lloyds over a month ago ... not done anything with it yet. Link to comment Share on other sites More sharing options...
Ronnie Starling Posted March 24, 2021 Share Posted March 24, 2021 27 minutes ago, Vaughan said: I raised mine with Lloyds over a month ago ... not done anything with it yet. Have you checked your statement as I didn't even got a notification as the balance was just reduced. Link to comment Share on other sites More sharing options...
Hirstys Salopettes Posted March 24, 2021 Share Posted March 24, 2021 I got a call yesterday from an 0114 number ... answered excitedly ... it was not a SWFC refund rather a cold call from a funeral planning service ... quite apt really, I’ll probably need the latter before I get the former (I’m 49 year old) 1 Link to comment Share on other sites More sharing options...
room0035 Posted March 24, 2021 Share Posted March 24, 2021 I wonder what will happen first: Fans get reimburse for season tickets for a season 2019/20 that finished 245 days ago. The club files its account for the period ended 31st July 2020 that finished 236 days ago. Or the season will end and we could be relegated on the 8th May in 45 days times. Link to comment Share on other sites More sharing options...
Vaughan Posted March 24, 2021 Share Posted March 24, 2021 1 hour ago, Ronnie Starling said: Have you checked your statement as I didn't even got a notification as the balance was just reduced. Yeah , I chased it up yesterday ... its in a queue to be dealt with . Its a race to see who sorts it first .. Lloyds bank or SWFC.... Link to comment Share on other sites More sharing options...
Grim_up_North Posted March 24, 2021 Share Posted March 24, 2021 I've been pursuing refunds for 2019/20 and 2020/21 under section 75. So far the bank (Lloyds) are refusing to refund on the 2019/20 one because the club "say" that they will refund me (but refuse to give any timescale for it). Anyone else had a section 75 claim declined by their bank? Also can anyone who has recently had a refund please let me know what date your season ticket was purchased? I recall the club said they were refunding in order of date of purchase. Link to comment Share on other sites More sharing options...
ANDY Posted March 24, 2021 Share Posted March 24, 2021 Day 269 praise the lord got my call this morning. Refund in 3-5 working days. very nice lady. I thanked her for all she was doing it what must be a very stressful situation Link to comment Share on other sites More sharing options...
Vaughan Posted March 24, 2021 Share Posted March 24, 2021 14 minutes ago, Grim_up_North said: I've been pursuing refunds for 2019/20 and 2020/21 under section 75. So far the bank (Lloyds) are refusing to refund on the 2019/20 one because the club "say" that they will refund me (but refuse to give any timescale for it). I made this point to Lloyds but pointed out that the Club stated they would be in touch with me at the end of the Refund period which ended in October ... Told them its been 5 months and they havent contacted me once so I asked them to treat vendor as unresponsive. Still waiting for a decision. Link to comment Share on other sites More sharing options...
Grim_up_North Posted March 24, 2021 Share Posted March 24, 2021 1 minute ago, Vaughan said: I made this point to Lloyds but pointed out that the Club stated they would be in touch with me at the end of the Refund period which ended in October ... Told them its been 5 months and they havent contacted me once so I asked them to treat vendor as unresponsive. Still waiting for a decision. The club said this on the refund request acknowledgement: Quote A member of the Ticketing team will be in touch on the number you provided to arrange your refund within 60 days of the end of the Season Ticket rebate period. So if the rebate period ended October, they should have been in touch by end of December Link to comment Share on other sites More sharing options...
Vaughan Posted March 24, 2021 Share Posted March 24, 2021 Just now, Grim_up_North said: The club said this on the refund request acknowledgement: So if the rebate period ended October, they should have been in touch by end of December Yep.... and if they had... or in January... or in February, I wouldnt have opened a Section 75 Link to comment Share on other sites More sharing options...
Laneowl Posted March 26, 2021 Share Posted March 26, 2021 Nothing yet ...zilch ...nada..19/20....still outstanding.....Bristol away...still outstanding ..this seasons still outstanding...wish a could say the same about the club...poor show ... 6 Link to comment Share on other sites More sharing options...
s.armo Posted March 26, 2021 Share Posted March 26, 2021 Still waiting Link to comment Share on other sites More sharing options...
ANDY Posted March 26, 2021 Share Posted March 26, 2021 Got the phone call on Wednesday. cash in bank this morning. Link to comment Share on other sites More sharing options...
Ozzie Posted March 26, 2021 Share Posted March 26, 2021 I phoned about 3wk before last xmas and was told they were processing in order of when you asked for your refund. But the lady also said only 2 of the owls shop were working on it as other staff had been furloughed. I thanked her for the update but did ask her to mention to those in authority, that a lengthy delay in refunds would only be upsetting and frustrating the core fans as we are the ones prepared to buy a season ticket . Personally I think it's a disgrace the way the club has handled these refunds . There is no viable reason it should be taking so long to sort out . Fans shouldn't have to be reliant on if they paid by credit card to force the club to refund them . What with the dismal performances on the field , the least the club could do is do the honourable thing and give us our hard earnt money back ! 4 Link to comment Share on other sites More sharing options...
Dezmo Posted March 31, 2021 Share Posted March 31, 2021 On 26/03/2021 at 14:49, Ozzie said: I phoned about 3wk before last xmas and was told they were processing in order of when you asked for your refund. But the lady also said only 2 of the owls shop were working on it as other staff had been furloughed. I thanked her for the update but did ask her to mention to those in authority, that a lengthy delay in refunds would only be upsetting and frustrating the core fans as we are the ones prepared to buy a season ticket . Personally I think it's a disgrace the way the club has handled these refunds . There is no viable reason it should be taking so long to sort out . Fans shouldn't have to be reliant on if they paid by credit card to force the club to refund them . What with the dismal performances on the field , the least the club could do is do the honourable thing and give us our hard earnt money back ! That doesn’t seem the case for me. I applied 2 mins after the refund option was opened and am still waiting. Requested my fathers later in the day and he got his back in November. I emailed just after Christmas to ask for a time frame on my refund and got the stock email response like everyone else. 1 Link to comment Share on other sites More sharing options...
thekimmyowl Posted March 31, 2021 Share Posted March 31, 2021 An email update would be nice, bit of courtesy I get it that it’s difficult shelling out cash at this time but it’s the right thing to do. what they should’ve done is just put it all on hold, knocked that money off any future season ticket purchase or given us the option if deciding not to renew, to then give out refunds. It’s a mess either way 1 Link to comment Share on other sites More sharing options...
William 1867 Posted March 31, 2021 Share Posted March 31, 2021 Applied on first day, still waiting. 1 Link to comment Share on other sites More sharing options...
Ray Von shabba Posted March 31, 2021 Share Posted March 31, 2021 Phone call Friday, so guess it's imminent. Link to comment Share on other sites More sharing options...
Ecclesfieldz owl Posted March 31, 2021 Share Posted March 31, 2021 Has anybody on here had there season ticket refunded this year?? Keep emailing swfc but keep getting fobbed off. sick off this ssssshite!!!! Link to comment Share on other sites More sharing options...
Greengrass Posted March 31, 2021 Share Posted March 31, 2021 There has been an ongoing thread for months. Basically, some have, some have not. Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now