bobness Posted March 18, 2021 Share Posted March 18, 2021 1 minute ago, Hornsby said: Small Claims Court on line also easy. Contract breach. While you're in there, can you check if DC's "fan survey" constitutes as a contract? 1 Link to comment Share on other sites More sharing options...
Lombardo Posted March 18, 2021 Share Posted March 18, 2021 4 hours ago, royalowlisback said: Whoop - Whoop - Whoop - Whoop - Whoop!!!!!!! Just had the call, a lovely lady rang and said we would be refunded in 3 - 5 working days! Bladeshater will be so pleased for me, I bet he is welling up. Still waiting... Link to comment Share on other sites More sharing options...
royalowlisback Posted March 18, 2021 Share Posted March 18, 2021 Just now, Lombardo said: Still waiting... It sucks fella. I had given up hope to be honest. Link to comment Share on other sites More sharing options...
Greengrass Posted March 18, 2021 Share Posted March 18, 2021 5 hours ago, royalowlisback said: Whoop - Whoop - Whoop - Whoop - Whoop!!!!!!! Just had the call, a lovely lady rang and said we would be refunded in 3 - 5 working days! Bladeshater will be so pleased for me, I bet he is welling up. This is like getting the second vaccination. Link to comment Share on other sites More sharing options...
royalowlisback Posted March 18, 2021 Share Posted March 18, 2021 Just now, Greengrass said: This is like getting the second vaccination. Good, because it looks like my first has just been delayed by a month (I'm 45)! Link to comment Share on other sites More sharing options...
doubleo Posted March 18, 2021 Share Posted March 18, 2021 On 16/03/2021 at 19:35, Ronnie Starling said: Confirmation that I have got my money back for this season. I must have missed something. Have you gone through the club or Credit Card Company ? I was waiting for the season to actually finish before applying for a refund - (Thought I might need a ticket for the playoffs !) Link to comment Share on other sites More sharing options...
Musn't Grumble Posted March 18, 2021 Share Posted March 18, 2021 1 hour ago, Greengrass said: This is like getting the second vaccination. I thought exactly the same but, in between buying four season tickets for the family in February 2019 and missing the last five matches of the 2019/2020 season, we have had a pandemic. In half that time, scientists have discovered the genetic code for the virus, created several very workable vaccines, tested those vaccines and the NHS is now rolling out the booster jabs with over 25 million older and vulnerable people already vaccinated in the UK. In the same time period, the club has not made one phone call and refunded my balance. 3 1 Link to comment Share on other sites More sharing options...
flo Posted March 18, 2021 Share Posted March 18, 2021 3 minutes ago, Musn't Grumble said: I thought exactly the same but, in between buying four season tickets for the family in February 2019 and missing the last five matches of the 2019/2020 season, we have had a pandemic. In half that time, scientists have discovered the genetic code for the virus, created several very workable vaccines, tested those vaccines and the NHS is now rolling out the booster jabs with over 25 million older and vulnerable people already vaccinated in the UK. In the same time period, the club has not made one phone call and refunded my balance. Maybe the club were busy 3 Link to comment Share on other sites More sharing options...
Ronnie Starling Posted March 18, 2021 Share Posted March 18, 2021 56 minutes ago, doubleo said: I must have missed something. Have you gone through the club or Credit Card Company ? I was waiting for the season to actually finish before applying for a refund - (Thought I might need a ticket for the playoffs !) Go on your credit card company's website and look for the charge back or section 75 form. Fill in the details with the value and date of transaction (check your statement for that). They might ask if you have tried to resolve it with the club directly so just tell them you have to no avail. My credit card company didn't even let me know they had credited it back until I checked the balance and wondered why it was low. Good luck. 1 Link to comment Share on other sites More sharing options...
ANDY Posted March 18, 2021 Share Posted March 18, 2021 8 hours ago, royalowlisback said: Whoop - Whoop - Whoop - Whoop - Whoop!!!!!!! Just had the call, a lovely lady rang and said we would be refunded in 3 - 5 working days! Bladeshater will be so pleased for me, I bet he is welling up. alright alright no one likes a bragger Link to comment Share on other sites More sharing options...
stevie snerklebox Posted March 18, 2021 Share Posted March 18, 2021 (edited) 2 hours ago, doubleo said: I must have missed something. Have you gone through the club or Credit Card Company ? I was waiting for the season to actually finish before applying for a refund - (Thought I might need a ticket for the playoffs !) I think Ronnie Starling is on about season 19/20 Edited March 18, 2021 by stevie snerklebox 1 Link to comment Share on other sites More sharing options...
royalowlisback Posted March 19, 2021 Share Posted March 19, 2021 14 hours ago, ANDY said: alright alright no one likes a bragger I have so little to brag about it is untrue. Link to comment Share on other sites More sharing options...
Shoots but cant hit Posted March 19, 2021 Share Posted March 19, 2021 Got mine for 19-20 now. Link to comment Share on other sites More sharing options...
William 1867 Posted March 19, 2021 Share Posted March 19, 2021 Still waiting. Link to comment Share on other sites More sharing options...
Guest Grandad Posted March 20, 2021 Share Posted March 20, 2021 With 1 person dedicated to refunds, working 7 hrs, 5 days a week, they would onlyhave needed to refund 6 an hour to have completed the process by now. Link to comment Share on other sites More sharing options...
ANDY Posted March 20, 2021 Share Posted March 20, 2021 They’re not even doing 6 a day. 2 Link to comment Share on other sites More sharing options...
Taximark Posted March 20, 2021 Share Posted March 20, 2021 4 hours ago, Grandad said: With 1 person dedicated to refunds, working 7 hrs, 5 days a week, they would onlyhave needed to refund 6 an hour to have completed the process by now. That is truly shocking! Link to comment Share on other sites More sharing options...
ANDY Posted March 23, 2021 Share Posted March 23, 2021 * said in Geordie accent * day 268 in the Season Ticket refund house Mr Chansiri is still in hiding. Darren is puttin the team through its paces. the ticket office staff have commandeered the foundation 50/50 half time draw machine to pick out today’s lucky winner who will be getting his or her money back 5 Link to comment Share on other sites More sharing options...
Brammy Posted March 23, 2021 Share Posted March 23, 2021 I had my call on Friday ('No Caller ID' by the way) and the money was in the bank today. The call took less than 2 minutes so I can't understand why it's taking so long. As an aside, I requested my Mum's and my Godson's at the same time, but neither of them have had a call yet. Link to comment Share on other sites More sharing options...
sage owl Posted March 23, 2021 Share Posted March 23, 2021 Still not a peep here Link to comment Share on other sites More sharing options...
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