royalowlisback 9,011 Posted January 9 Share Posted January 9 2 minutes ago, bladeshater said: Can't see anyone working Saturday let us know if anyone contacts you tomorrow Will do. Link to post Share on other sites
royalowlisback 9,011 Posted January 11 Share Posted January 11 Still waiting, so no call on Sunday @ Bladeshater. Link to post Share on other sites
bladeshater 6,176 Posted January 11 Share Posted January 11 8 minutes ago, royalowlisback said: Still waiting, so no call on Sunday @ Bladeshater. Gutted for you pal was sure Mr C would have sorted out uberfans out Link to post Share on other sites
royalowlisback 9,011 Posted January 11 Share Posted January 11 1 minute ago, bladeshater said: Gutted for you pal was sure Mr C would have sorted out uberfans out Me too, but thanks for your concern. 1 Link to post Share on other sites
gbear05 378 Posted January 11 Share Posted January 11 On 09/01/2021 at 14:10, bladeshater said: Can't see anyone working Saturday let us know if anyone contacts you tomorrow I honestly read your name as Blades Shater the first time around! Blades Hater is much better Link to post Share on other sites
bladeshater 6,176 Posted January 11 Share Posted January 11 45 minutes ago, gbear05 said: I honestly read your name as Blades Shater the first time around! Blades Hater is much better It's ok I read yours as yogi Bear aged 5 sorted now tho Link to post Share on other sites
Owl in Manc 127 Posted January 11 Share Posted January 11 got called on Thursday! number ends 1867. Asked for sort code and account number! refund has been paid this morning. Link to post Share on other sites
FARGATEOWL 150 Posted January 11 Share Posted January 11 Wife had a call from SWFC on Friday, she missed the call so she got a voice mail. The message was that she'd get a call back. She rang SWFC they said they'd call back. No call back. Still waiting... 2 Link to post Share on other sites
royalowlisback 9,011 Posted January 12 Share Posted January 12 Still waiting. Link to post Share on other sites
S36 OWL 54,320 Posted January 12 Share Posted January 12 23 minutes ago, royalowlisback said: Still waiting. Me too mate Link to post Share on other sites
bladeshater 6,176 Posted January 12 Share Posted January 12 25 minutes ago, royalowlisback said: Still waiting. Can't be classed as an uberfan it's disappointing Link to post Share on other sites
royalowlisback 9,011 Posted January 12 Share Posted January 12 Just now, bladeshater said: Can't be classed as an uberfan it's disappointing Don't worry, I will keep you updated. Link to post Share on other sites
bladeshater 6,176 Posted January 12 Share Posted January 12 1 hour ago, royalowlisback said: Don't worry, I will keep you updated. I won't settle until your sorted Pal Link to post Share on other sites
William 1867 536 Posted January 13 Share Posted January 13 Still waiting. Link to post Share on other sites
Derbyshireowl3 652 Posted January 13 Share Posted January 13 So I finally emailed them to see what’s happening with my ST refund, as I’ve not heard a peep, and got a reply of basically... to many people asked for a refund so taking longer than anticipated. change of system not helped fans not answering there calls. they apologised for my delay but can’t give me any more info on when I’m getting my money back. Link to post Share on other sites
mattitheowl 9,898 Posted January 13 Share Posted January 13 My mum got a phone call to do hers last monday. The woman on the phone said she could see my dad on the list too so could do that at the same time. My mum asked if she had my wife on her list (which she did) and asked if she could do that one too. She said she couldn't as the bank details were different but she'd speak to her manager and see what she could do. She sorted my parents and then rang back within the hour to get the relevant info to sort my wife's. All paid within the week. It just seems like the people at Wednesday are trying to do a good job but are just so swamped it's taking forever. I feel sorry for them. 1 Just not bothered... Link to post Share on other sites
owls66 5,226 Posted January 13 Share Posted January 13 Why have the club made it so hard? Just refund back to the original payment method. I feel the Club is purposefully making things difficult. Link to post Share on other sites
Hookowl 11,333 Posted January 13 Share Posted January 13 1 minute ago, owls66 said: Why have the club made it so hard? Just refund back to the original payment method. I feel the Club is purposefully making things difficult. There have been loads of replies to that question. Basically it's because the company that originally dealt with the sales is no longer operating and confidential information like that cannot be transferred from one company to another due to data protection laws. 1 Link to post Share on other sites
owls66 5,226 Posted January 13 Share Posted January 13 1 minute ago, Hookowl said: There have been loads of replies to that question. Basically it's because the company that originally dealt with the sales is no longer operating and confidential information like that cannot be transferred from one company to another due to data protection laws. Hadn't seen this. Thanks. 1 Link to post Share on other sites
mrbluesky 5,330 Posted January 13 Share Posted January 13 I'm sure mine will be done eventually, although not great, I am waiting patiently Link to post Share on other sites
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