Mr Farrell Posted December 29, 2020 Share Posted December 29, 2020 I would be very concerned if the club owed me money. Worrying times. Link to comment Share on other sites More sharing options...
RUMBELOWS91 Posted December 29, 2020 Share Posted December 29, 2020 Just had the call. Link to comment Share on other sites More sharing options...
Lawrie Madden Posted December 29, 2020 Share Posted December 29, 2020 9 minutes ago, RUMBELOWS91 said: Just had the call. You Lucky b*****d 2 Link to comment Share on other sites More sharing options...
vulva Posted December 29, 2020 Share Posted December 29, 2020 12 minutes ago, RUMBELOWS91 said: Just had the call. Who you bringing in as assistant? 5 Link to comment Share on other sites More sharing options...
Aingarth Posted December 29, 2020 Share Posted December 29, 2020 I finally wrote to the club about the refund. The e-mail in reply includes:- "The issues that we are currently experiencing are that supporters are not answering their phones which is adding to the current time frame, regarding season 20/21 every time you miss a match you are accumulating a further rebate which will be credited to your ticketing account either at the end of the season or if/when we are back to full capacity. In the meantime we thank all our supporters for your patience and understanding." However, speaking to someone who has been contacted and has received a refund, it appears that the system they are using comes up on caller display as " number withheld" or "unavailable". I guess many are receiving a huge number of fake calls at present from companies trying a range of scams. We never answer phones unless the calling number is displayed which may explain the problem they are having. Link to comment Share on other sites More sharing options...
RUMBELOWS91 Posted December 29, 2020 Share Posted December 29, 2020 6 minutes ago, vulva said: Who you bringing in as assistant? funnily enough, the lady from the ticket office joked she was calling about the managers job 1 Link to comment Share on other sites More sharing options...
Mickjj Posted December 29, 2020 Share Posted December 29, 2020 10 hours ago, Hirstys_12th_Pint said: Regardless of refund for last season I am now more concerned about the £600 shelled out for this season disappearing. Presume we are unsecured creditors of Chansiri?? This plus I still have another two seasons after this on a multi season ticket. Link to comment Share on other sites More sharing options...
royalowlisback Posted December 29, 2020 Share Posted December 29, 2020 Still waiting. Sort it the #### out you incompetent set of #####. Happy New Year. 1 Link to comment Share on other sites More sharing options...
mogbad Posted December 29, 2020 Share Posted December 29, 2020 19 hours ago, DAMMOowl said: I am becoming more and more disillusioned with my club, I applied for a refund 29/06/2020 the first day applicable to apply for a refund which would be refuded within 60 days. I have rang the ticket office 5 times since and each time i have been told i will be included in the first batch of refunds, could anyone tell me if they have received any money back from the club yet ? It looks to me as if it's not only the players that are not being paid as the person i spoke too told me they were not being paid either. Our club is i dire straights and the owner is nowhere to be seen around S6. Very very sad owl. Like you I applied for a refund on 29/06/20. Fortunately for me I seem to be one of the lucky ones, I received mine & my sons refund over 8 weeks ago. I missed the first call by about 10 seconds, rang straight back, they said the person that had called me was on another call but they’d let her know I’d rang back. She rang me back 2 minutes later, the process to refund the 2 tickets took less than 5 minutes. I really don’t see why they haven’t refunded everyone. Link to comment Share on other sites More sharing options...
stanningtonowl Posted January 4, 2021 Share Posted January 4, 2021 Just had my phone call. Sorted. Link to comment Share on other sites More sharing options...
ANDY Posted January 4, 2021 Share Posted January 4, 2021 1 minute ago, stanningtonowl said: Just had my phone call. Sorted. what day and time did you get the confirmation email ? Link to comment Share on other sites More sharing options...
Striggy Posted January 4, 2021 Share Posted January 4, 2021 On 29/12/2020 at 14:17, Aingarth said: I finally wrote to the club about the refund. The e-mail in reply includes:- "The issues that we are currently experiencing are that supporters are not answering their phones which is adding to the current time frame, regarding season 20/21 every time you miss a match you are accumulating a further rebate which will be credited to your ticketing account either at the end of the season or if/when we are back to full capacity. In the meantime we thank all our supporters for your patience and understanding." However, speaking to someone who has been contacted and has received a refund, it appears that the system they are using comes up on caller display as " number withheld" or "unavailable". I guess many are receiving a huge number of fake calls at present from companies trying a range of scams. We never answer phones unless the calling number is displayed which may explain the problem they are having. It may depend on your phone settings, mine came up with a number ending in 1867 which gave me a clue "nobody told me there would be days like these!" Link to comment Share on other sites More sharing options...
royalowlisback Posted January 4, 2021 Share Posted January 4, 2021 Still waiting. Link to comment Share on other sites More sharing options...
stanningtonowl Posted January 4, 2021 Share Posted January 4, 2021 13 minutes ago, ANDY said: what day and time did you get the confirmation email ? 29.6.20 at 1918 hours. Link to comment Share on other sites More sharing options...
ANDY Posted January 4, 2021 Share Posted January 4, 2021 3 minutes ago, stanningtonowl said: 29.6.20 at 1918 hours. mine was 18:03 same day. so they’re not doing it in order of application then. Link to comment Share on other sites More sharing options...
William 1867 Posted January 4, 2021 Share Posted January 4, 2021 Still waiting. 1 Link to comment Share on other sites More sharing options...
BRADDO Posted January 4, 2021 Share Posted January 4, 2021 What a farce. Cheers DC. Link to comment Share on other sites More sharing options...
markg Posted January 4, 2021 Share Posted January 4, 2021 1 Link to comment Share on other sites More sharing options...
s.armo Posted January 4, 2021 Share Posted January 4, 2021 Still waiting Link to comment Share on other sites More sharing options...
morganowl Posted January 4, 2021 Share Posted January 4, 2021 the ones inc me opted to use for next seasons season ticket minus ifollow games may be wondering even about next season now. this season is finished regards any supporters in grounds now. and i seriously doubt anything what boris says he said couple weeks ago back to normal life by easter , i thought yer whatever Link to comment Share on other sites More sharing options...
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