Beauchief Owl Posted December 9, 2020 Share Posted December 9, 2020 Still waiting, as will Wednesday for my next commitment to buy a ST. At present, I expect reimbursement of my current ST in the far distant future if at all. Absolutely fed up of how the club is being run. The club is dying the death of a thousand cuts IMO. 1 Link to comment Share on other sites More sharing options...
Dick_Turpin Posted December 9, 2020 Share Posted December 9, 2020 I can't find an email from them. Does that mean I won't get a refund? Link to comment Share on other sites More sharing options...
Guest Grandad Posted December 9, 2020 Share Posted December 9, 2020 1 minute ago, rickygoo said: I can't find an email from them. Does that mean I won't get a refund? I've emailed them today to ask the same thing I applied online on the first day and the refund is showing on my ticket account. But I didn't get a confirmation email Link to comment Share on other sites More sharing options...
One De Bilde Posted December 9, 2020 Share Posted December 9, 2020 1 hour ago, royalowlisback said: Ours were at 15.42 and 15.51. 29th June 13.27 for me and i've heard Sweet FA. Link to comment Share on other sites More sharing options...
Guest Posted December 9, 2020 Share Posted December 9, 2020 3 minutes ago, Grandad said: I've emailed them today to ask the same thing I applied online on the first day and the refund is showing on my ticket account. But I didn't get a confirmation email This thread has just about made me glad I chose to watch the remaining games rather than request a refund. Not because of the feast of football I was granted in June & July but because if I had requested a refund I would be seriously wound up by now if I had not received it and even more wound up by the apparent lack of common sense in dealing with it as has seemingly been evidenced in this thread. As you have said previously, the management & staff in the ticket office always seem amiable, understanding and will try to do their best to resolve any issues. The way this has been dealt with and the lack of clear regular updates doesn't reflect well at all. Link to comment Share on other sites More sharing options...
Avon barksdale Posted December 9, 2020 Share Posted December 9, 2020 I’ve had my call and refund today and when I spoke to the ticket office last week , she said they dealing with people who applied in June , which I had . Also mentioned they having problems with people not answering an this was slowing the process down . Not sure why surely you just move to the next number on the list. Link to comment Share on other sites More sharing options...
Dick_Turpin Posted December 9, 2020 Share Posted December 9, 2020 12 minutes ago, Grandad said: I've emailed them today to ask the same thing I applied online on the first day and the refund is showing on my ticket account. But I didn't get a confirmation email Yep - it's showing on my account as Prorata refund. Link to comment Share on other sites More sharing options...
Avon barksdale Posted December 9, 2020 Share Posted December 9, 2020 4 minutes ago, hirstyboywonder said: This thread has just about made me glad I chose to watch the remaining games rather than request a refund. Not because of the feast of football I was granted in June & July but because if I had requested a refund I would be seriously wound up by now if I had not received it and even more wound up by the apparent lack of common sense in dealing with it as has seemingly been evidenced in this thread. As you have said previously, the management & staff in the ticket office always seem amiable, understanding and will try to do their best to resolve any issues. The way this has been dealt with and the lack of clear regular updates doesn't reflect well at all. I get where your coming from , as I wasn’t desperate for the money I now treat as a £200 pre Christmas bonus . Others aren’t as fortunate though so to be treated that way isn’t right at all. Link to comment Share on other sites More sharing options...
Guest Grandad Posted December 9, 2020 Share Posted December 9, 2020 28 minutes ago, hirstyboywonder said: The way this has been dealt with and the lack of clear regular updates doesn't reflect well at all. It's the lack of updates that really riles me We have staff at the club who's role is to comunicate with our fans - the fact they aren't doing so makes you assume they are being instructed not to Link to comment Share on other sites More sharing options...
Guest Grandad Posted December 9, 2020 Share Posted December 9, 2020 24 minutes ago, rickygoo said: Yep - it's showing on my account as Prorata refund. Same Link to comment Share on other sites More sharing options...
Guest Willow Owl Posted December 9, 2020 Share Posted December 9, 2020 17 hours ago, TaxiMark said: Still not had mine but when I visited the shop after the guy at the door thought he was Clint Eastwood holding the gun to my head 3 times ( first two we misfires), the polite woman said that the refund goes in order of who applied first and times etc. I'm certain now they will have lost mine though just my luck. Not sure what I'm due on the South Stand, anyone know? £139.00 received last week. Link to comment Share on other sites More sharing options...
S72 Owl Posted December 9, 2020 Share Posted December 9, 2020 Still waiting for my phone call too. Anyone know of any other clubs still to give refunds? Link to comment Share on other sites More sharing options...
mark77 Posted December 9, 2020 Share Posted December 9, 2020 On 07/12/2020 at 18:38, @owlstalk said: Christ almighty Ended up with 5 season tickets being refunded over 7 payments as they made a mess of it. Link to comment Share on other sites More sharing options...
@owlstalk Posted December 9, 2020 Share Posted December 9, 2020 2 minutes ago, mark77 said: Ended up with 5 season tickets being refunded over 7 payments as they made a mess of it. Owlstalk Shop Link to comment Share on other sites More sharing options...
Guest Grandad Posted December 9, 2020 Share Posted December 9, 2020 50 minutes ago, @owlstalk said: You really do need to make this one of the standard available emojis I'd use it more than this Spoiler Link to comment Share on other sites More sharing options...
markg Posted December 9, 2020 Share Posted December 9, 2020 1 hour ago, S72 Owl said: Still waiting for my phone call too. Anyone know of any other clubs still to give refunds? I have the misfortune to work with a Leeds fan, a Barnsley fan and a Watford fan. All are still waiting for theirs too. 1 Link to comment Share on other sites More sharing options...
mattitheowl Posted December 9, 2020 Share Posted December 9, 2020 2 hours ago, Grandad said: It's the lack of updates that really riles me We have staff at the club who's role is to comunicate with our fans - the fact they aren't doing so makes you assume they are being instructed not to I'd love to know what % of people they have managed to refund so far. I'd be amazed if it was more than 20% from the sounds of things. Just not bothered... Link to comment Share on other sites More sharing options...
mirocevic Posted December 9, 2020 Share Posted December 9, 2020 2 hours ago, One De Bilde said: 29th June 13.27 for me and i've heard Sweet FA. 29th June 1314 and heard nothing yet. They must still be on the early morning refunded..... I am pretty sure they will update us all soon. Link to comment Share on other sites More sharing options...
OWLS about that? Posted December 9, 2020 Share Posted December 9, 2020 I think the most unsurprising thing about all this is how long it's all taking. We're a shambles, the money isn't the issue for me it's the way it's all been handled 2 Link to comment Share on other sites More sharing options...
Guest Hornsby Posted December 10, 2020 Share Posted December 10, 2020 On 08/12/2020 at 18:52, Hookowl said: Possible force majeure ? Sure, if its in your contract. It aint. Nearest secondary issue are ground rules which say no play, no pay (unless you entered ground and match abandoned). Link to comment Share on other sites More sharing options...
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