TheGaffer Posted October 29, 2020 Share Posted October 29, 2020 Only answer if you chose to have a full refund please. With less than. 24 hours left to process the refunds to the 55% of season ticket holders that requested them, I'm curious as to how many have received theirs. Thanks Link to comment Share on other sites More sharing options...
owlsdreamer Posted October 29, 2020 Share Posted October 29, 2020 I have not personally heard of anyone who has had a call Link to comment Share on other sites More sharing options...
the third man Posted October 29, 2020 Share Posted October 29, 2020 Time to contact the credit card company about last and this seasons refund i think 1 Link to comment Share on other sites More sharing options...
mogbad Posted October 29, 2020 Share Posted October 29, 2020 Had my call last Friday for myself & the lad. Link to comment Share on other sites More sharing options...
OwlOnWheels Posted October 29, 2020 Share Posted October 29, 2020 Still no call yet. It beggars belief that they need to do this. 1 Link to comment Share on other sites More sharing options...
nevthelodgemoorowl Posted October 29, 2020 Share Posted October 29, 2020 1 hour ago, TheGaffer said: Only answer if you chose to have a full refund please. With less than. 24 hours left to process the refunds to the 55% of season ticket holders that requested them, I'm curious as to how many have received theirs. Thanks You are not the Gaffer you are an Imposter ! Link to comment Share on other sites More sharing options...
Inspector Lestrade Posted October 29, 2020 Share Posted October 29, 2020 All the money has been paid back check your statements Link to comment Share on other sites More sharing options...
31Dec1966 Posted October 29, 2020 Share Posted October 29, 2020 42 minutes ago, the third man said: Time to contact the credit card company about last and this seasons refund i think Difficult for the part season though isn't it. I'm beginning to think I won't be contacted at all in the hope I'll give up. I won't! Link to comment Share on other sites More sharing options...
Bukta Posted October 29, 2020 Share Posted October 29, 2020 58 minutes ago, Inspector Lestrade said: All the money has been paid back check your statements Just checked back to August 1st. Not a sausage. What makes you think I would have been remitted? Link to comment Share on other sites More sharing options...
Inspector Lestrade Posted October 29, 2020 Share Posted October 29, 2020 Just now, Bukta said: Just checked back to August 1st. Not a sausage. What makes you think I would have been remitted? Ah It might have been a bit of a jape.... Sorry Link to comment Share on other sites More sharing options...
Bukta Posted October 29, 2020 Share Posted October 29, 2020 3 minutes ago, Inspector Lestrade said: Ah It might have been a bit of a jape.... Sorry Well there’s 5 minutes and 23 seconds I’ll never get back Link to comment Share on other sites More sharing options...
Inspector Lestrade Posted October 29, 2020 Share Posted October 29, 2020 2 minutes ago, Bukta said: Well there’s 5 minutes and 23 seconds I’ll never get back You should check your statement from time to time anyway Link to comment Share on other sites More sharing options...
Inspector Lestrade Posted October 29, 2020 Share Posted October 29, 2020 4 Link to comment Share on other sites More sharing options...
the third man Posted October 30, 2020 Share Posted October 30, 2020 13 hours ago, 31Dec1966 said: Difficult for the part season though isn't it. I'm beginning to think I won't be contacted at all in the hope I'll give up. I won't! Not sure, they have told me how much they owe me, so have admitted that, so i hope i have a case Link to comment Share on other sites More sharing options...
Sefton owl Posted October 30, 2020 Share Posted October 30, 2020 13 hours ago, Inspector Lestrade said: All the money has been paid back check your statements To every single ST holder you mean or are you referring to the entire sum Link to comment Share on other sites More sharing options...
Guest Posted October 30, 2020 Share Posted October 30, 2020 mates just spoke to the ticket office they are working as fast as they can to process them all but will not hit the deadline of tomorrow Link to comment Share on other sites More sharing options...
crookesowl Posted October 30, 2020 Share Posted October 30, 2020 How many people are working on the phones doing this? How many season ticket rebates can they process in a day? It’s simple maths for the club to turn around and state how long this will take. e.g., 2 people do 42 a day each - 1 every 10 mins for a working day of 7 hours. That’s 84 a day. Say there are 10,000 season ticket holders and 55% chose rebates with 5% done so far... that’s 5k to process. This will take 60 working days which is 2 months. They don’t work weekends so that 2 months becomes closer to 2.5 months. Could be Christmas folks. Also, what are the club going to do for 2021/22 season tickets? I want to keep my seat but I don’t want to fork out during lockdown. Are they going to delay early bird until we have clarity on whether fans can go back in 21/22 season? Lots of questions. Maybe the supporters group could seek some clarity. Link to comment Share on other sites More sharing options...
TheGaffer Posted October 30, 2020 Author Share Posted October 30, 2020 16 hours ago, nevthelodgemoorowl said: You are not the Gaffer you are an Imposter ! Eh? Link to comment Share on other sites More sharing options...
s73owl Posted October 30, 2020 Share Posted October 30, 2020 (edited) 22 hours ago, Inspector Lestrade said: All the money has been paid back check your statements What statement should I check? Asking incase they've accidentally put it on last years Edited October 30, 2020 by s73owl 5 Link to comment Share on other sites More sharing options...
Guest Grandad Posted October 30, 2020 Share Posted October 30, 2020 8 hours ago, crookesowl said: How many people are working on the phones doing this? How many season ticket rebates can they process in a day? It’s simple maths for the club to turn around and state how long this will take. e.g., 2 people do 42 a day each - 1 every 10 mins for a working day of 7 hours. That’s 84 a day. Say there are 10,000 season ticket holders and 55% chose rebates with 5% done so far... that’s 5k to process. This will take 60 working days which is 2 months. They don’t work weekends so that 2 months becomes closer to 2.5 months. Could be Christmas folks. Also, what are the club going to do for 2021/22 season tickets? I want to keep my seat but I don’t want to fork out during lockdown. Are they going to delay early bird until we have clarity on whether fans can go back in 21/22 season? Lots of questions. Maybe the supporters group could seek some clarity. There are 20k season ticket holders Link to comment Share on other sites More sharing options...
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