Willow Owl 1,272 Posted October 21 Share Posted October 21 Mate’s just rung to say he has had his call from the club to process his season ticket refund 2 Link to post Share on other sites
royalowlisback 8,610 Posted October 21 Share Posted October 21 Already? 2 1 3 Link to post Share on other sites
Plonk 6,765 Posted October 21 Share Posted October 21 Bloody hell. That was quick 1 Link to post Share on other sites
@owlstalk 25,360 Posted October 21 Share Posted October 21 Mad how it takes a human to call another human on a telephone instead of just paying it back to the credit/debit card or bank 8 Owlstalk Shop Link to post Share on other sites
Inspector Lestrade 20,731 Posted October 21 Share Posted October 21 Link to post Share on other sites
modboy 7,062 Posted October 21 Share Posted October 21 Tell me they aren't planning in phoning EVERY season ticket holder and doing it manually!? 1 Link to post Share on other sites
agentwalker 3,460 Posted October 21 Share Posted October 21 1 minute ago, modboy said: Tell me they aren't planning in phoning EVERY season ticket holder and doing it manually!? bingo you'd think we were still in the 80's 1 1 Link to post Share on other sites
TheGaffer 528 Posted October 21 Share Posted October 21 2 minutes ago, modboy said: Tell me they aren't planning in phoning EVERY season ticket holder and doing it manually!? I'm fairness I heard the initial suggestion was carrier pigeon but covid restrictions meant they had to come up with a new method. 2 Link to post Share on other sites
the third man 1,315 Posted October 21 Share Posted October 21 Cant use Email in case it transmits a virus 2 Link to post Share on other sites
matthefish2002 11,747 Posted October 21 Share Posted October 21 Think the bad publicity in the last week has prompted the club to pull its finger out about this. 1 Link to post Share on other sites
bladeshater 5,440 Posted October 21 Share Posted October 21 1 hour ago, @owlstalk said: Mad how it takes a human to call another human on a telephone instead of just paying it back to the credit/debit card or bank Maybe the credit / debit card maybe void now and they checking how to pay it back 1 Link to post Share on other sites
Drewswfc 2,656 Posted October 21 Share Posted October 21 1 hour ago, @owlstalk said: Mad how it takes a human to call another human on a telephone instead of just paying it back to the credit/debit card or bank I paid cash. How's that work? 1 Link to post Share on other sites
bladeshater 5,440 Posted October 21 Share Posted October 21 1 minute ago, Drewswfc said: I paid cash. How's that work? I'm sure you have a bank account they can pay it into Link to post Share on other sites
MozzieOwl 13 Posted October 21 Share Posted October 21 1 hour ago, @owlstalk said: Mad how it takes a human to call another human on a telephone instead of just paying it back to the credit/debit card or bank They haven't migrated any of the payment details to the new ticket system for a start. Credit Cards may have been cancelled etc. Just easier to phone people I guess. 1 Link to post Share on other sites
@owlstalk 25,360 Posted October 21 Share Posted October 21 1 minute ago, Drewswfc said: I paid cash. How's that work? Dunno mate - maybe an email to advise you to collect the cash as/when convenient to yourself I doubt there will be many cash paying season ticket holders to be fair - they should be the ones to prioritise Everyone else should have a cool looking email sent to them saying that the refund has been issued back to the payment method used. Owlstalk Shop Link to post Share on other sites
@owlstalk 25,360 Posted October 21 Share Posted October 21 Just now, MozzieOwl said: They haven't migrated any of the payment details to the new ticket system for a start. Credit Cards may have been cancelled etc. Just easier to phone people I guess. yeah - nightmare timing for a switch to the new systems I bet Owlstalk Shop Link to post Share on other sites
TheGaffer 528 Posted October 21 Share Posted October 21 Just now, MozzieOwl said: They haven't migrated any of the payment details to the new ticket system for a start. Credit Cards may have been cancelled etc. Just easier to phone people I guess. Or they could have asked for details of the account it is to be paid into when asking whether you wanted a refund, vouchers, or gift to the academy etc. Really wasn't difficult 1 Link to post Share on other sites
Drewswfc 2,656 Posted October 21 Share Posted October 21 3 minutes ago, bladeshater said: I'm sure you have a bank account they can pay it into I do but the club haven't got any of my card /bank details.... Do they have anyone's bank/card details? Link to post Share on other sites
twolaptops 3,231 Posted October 21 Share Posted October 21 If needs be they can add it to the bank funds I supposedly have access to in Nigeria.......then I can claim both amounts at the same time 1 Link to post Share on other sites
mirocevic 406 Posted October 21 Share Posted October 21 2 hours ago, Willow Owl said: Mate’s just rung to say he has had his call from the club to process his season ticket refund Does your mates surname start with A? I am just wondering how they are approaching paying people back. Alphabetically? Link to post Share on other sites
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