pahowl 652 Posted September 23, 2020 Share Posted September 23, 2020 I put in a complaint about the Cardiff Game to ifollow and followed it up with a further email last weekend, I never actually asked for a refund but here's the email I got today at 14;37 "Dear Paul Thank you for your patience whilst we reviewed your request for a refund. Please allow 3-5 days for the funds to be returned. Once again we would like to apologise for the inconvenience this caused and thank you for your patience and understanding. Kind regards Daniela" Link to post Share on other sites
pahowl 652 Posted September 23, 2020 Author Share Posted September 23, 2020 Just had notification of the £10 going back into my bank account via paypal 4 Link to post Share on other sites
MrTacoSWFC 2,238 Posted September 23, 2020 Share Posted September 23, 2020 What was the complaint? Out of curiosity Link to post Share on other sites
pahowl 652 Posted September 23, 2020 Author Share Posted September 23, 2020 Lack of commentary fist half and poor picture quality when play was in the shade. Link to post Share on other sites
Hookowl 11,335 Posted September 23, 2020 Share Posted September 23, 2020 2 minutes ago, MrTacoSWFC said: What was the complaint? Out of curiosity No exit via Leppings Lane 4 Link to post Share on other sites
heppers 5,517 Posted September 23, 2020 Share Posted September 23, 2020 2 minutes ago, pahowl said: Lack of commentary fist half and poor picture quality when play was in the shade. Mr Picky 1 Link to post Share on other sites
BIG D 21,858 Posted September 23, 2020 Share Posted September 23, 2020 Christ, good job we won 2 Link to post Share on other sites
stanningtonowl 3,953 Posted September 23, 2020 Share Posted September 23, 2020 And what email address did you contact? Asking for a friend. Link to post Share on other sites
unkastav 1,973 Posted September 23, 2020 Share Posted September 23, 2020 Sound issues. Paypal dispute. Tenner back. Sound Link to post Share on other sites
papalazarowl 424 Posted September 23, 2020 Share Posted September 23, 2020 Link to post Share on other sites
pahowl 652 Posted September 23, 2020 Author Share Posted September 23, 2020 Compliant sent to ifollow@efl.com 1 Link to post Share on other sites
pahowl 652 Posted September 23, 2020 Author Share Posted September 23, 2020 6 hours ago, BIG D said: Christ, good job we won Complaint was submitted at half time in the game . Ifollow when charging £10 should give the product they advertise . Which is decent picture quality and commentary Link to post Share on other sites
Costello 77 22,492 Posted September 23, 2020 Share Posted September 23, 2020 If that's the baseline I'm putting a claim in for Mrs C walking in front of the telly. Link to post Share on other sites
McRightSide 11,474 Posted September 24, 2020 Share Posted September 24, 2020 They won’t care since it’s just cash they provide to the club. Link to post Share on other sites
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