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SHEFFIELD WEDNESDAY STATEMENT


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2 hours ago, Hookowl said:

 

Depends how you look at it. If you bought a season ticket for this year it was because you wanted to not because you were forced.

So transferring part of it to next year could be construed as just giving you part of what you wanted but at a later date.

Although I do agree that giving a refund should be an option, and I wouldn't be surprised if that option did become available especially if supporters are not allowed in for the full season.

 

Are there legal implications for not offering refunds on a product or service that you don't/can't provide? 

Thought this came up in discussions last season before refunds were offered. Seems to be less apparent this time, Cardiff offering much the same as we are.

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Just now, hirstyboywonder said:

 

Are there legal implications for not offering refunds on a product or service that you don't/can't provide? 

Thought this came up in discussions last season before refunds were offered. Seems to be less apparent this time, Cardiff offering much the same as we are.

Its the basis of a legal contract. You pay for a product or service as advertised. Any change to that you are legally entitled to a refund.

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3 minutes ago, Nero said:

Its the basis of a legal contract. You pay for a product or service as advertised. Any change to that you are legally entitled to a refund.

 

Maybe its due to the fact a season ticket is a full season commitment and there may be a point in the season at which we can attend, therefore full refunds are not applicable at this stage.

 

Still think the pro rata deductions they are offering as money off in 2021-22 should be alternatively offered as a refund. 

 

 

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4 minutes ago, Inspector Lestrade said:

 

What about terms and conditions will that affect anything?

 

I would imagine the terms & conditions of this seasons sales were much the same as last seasons given when they went on sale. Refunds were offered last season. 

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