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THE I-FOLLOW THREAD - All IFollow questions/problems in here


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10 hours ago, Dot said:

and asked for people to send them on twitter

Commentators were fairly useless throughout, it was hilarious when they were trying to guess how much time was left 15 mins or so from the end.

 

"Well it's about five to five and I had a cup of tea 10 minutes into half time, so there must be about twelve minutes left now"

 

Also whoever was running the captions clearly couldn't keep up, never got a grip on the subs nor bookings.

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12 hours ago, Socialist_Owl said:

Same.  Live matches or replays will not work with Fire or it's built-in browser Silk.  Intentional.

 

Mindboggling they don't have a smart tv-ready app.  It's only been 3+ years the service has been around.

i think things should have been stated a lot more clearly that you can only watch the game live with the app , as i downloaded silk on amazon firestick and everything worked fine there on thursday to test it out . ended up missing 1st 15 mins due to this but apparently everyone else had issues too , also cut out a few times 2nd half on app . missed last 10 mins as well.  if this is the future of watching football instead of going to games then im done with it . wish i waited now and put in for a full refund on 29th june ,instead of this i follow garbage. 

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18 hours ago, Socialist_Owl said:

Same.  Live matches or replays will not work with Fire or it's built-in browser Silk.  Intentional.

 

Mindboggling they don't have a smart tv-ready app.  It's only been 3+ years the service has been around.

That's what annoyed me the fact they told us to test on the highlights but it doesn't work for live games. Then it tells you to use the app but that won't let you cast to TV ( unless you have airplay apparently). Had to dig out a 10 year old laptop to use chrome to cast.

The question has to be why do they have these restrictions? Beats me

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17 hours ago, Dot said:

One thing I found really strange was the commentators are in the ground...err commentating.....but don't see the replays.

log in to your Ifollow accounts FFS

We don't have an account/login and in any case it would be several minutes behind even if we were to watch the stream on iFollow.

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18 hours ago, @owlstalk said:

 

 

 

That's what I was thinking when they were saying they hadn't seen any replays of an incident and Rob was saying 'yeah we could have replays if I logged into my IFollow'

 

lol

 

Not got an account Neil and it would be heavily in delay too. Tried using the BBC footage for the Man City streamed through my laptop to look back at replays but gets confusing as it was a good minute and a half behind.

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9 hours ago, mkowl said:

 

Yep you forget that the pics they would see happened a couple of minutes before :blink:. But they also had no idea of time gone in the match - JP going from the North Stand clock 

 

Once I got logged on it was fine - better than the red button for sure. 

Couldn't see any clock on North Stand or scoreboard as it wasn't switched on and there was.no board held up either for added time at the end of the two halves.. We were also sat two metres apart. Will remember to bring stopwatch next time.

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15 minutes ago, TheWednesday said:

Not got an account Neil and it would be heavily in delay too. Tried using the BBC footage for the Man City streamed through my laptop to look back at replays but gets confusing as it was a good minute and a half behind.


Ah yeah - hadn't thought about that

 

lol

 


 


Owlstalk Shop

 

 

 

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10 minutes ago, TheWednesday said:

Couldn't see any clock on North Stand or scoreboard as it wasn't switched on and there was.no board held up either for added time at the end of the two halves.. We were also sat two metres apart. Will remember to bring stopwatch next time.

JP made reference to the clock said it was 5 to 5 on it. 

 

Ifollow put on the added time so presume it was said somewhere. 

 

Anyway all trivial in the grand scheme of things, I enjoyed the commentary 

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11 minutes ago, mkowl said:

JP made reference to the clock said it was 5 to 5 on it. 

 

Ifollow put on the added time so presume it was said somewhere. 

 

Anyway all trivial in the grand scheme of things, I enjoyed the commentary 

 

Think it must have been from his phone as this was our view and I can't see a clock in sight! No worries thanks for your comments and sorry Marc_Degryse didn't enjoy it!

our view.jpg

Edited by TheWednesday
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I would love to see some sort of class action against the EFL and Ifollow. Perhaps it could be crowdfunded. They sold us a service and didn't supply it, surely there is a case there. And not just Wednesday fans, but for every championship club.  They are taking the .... insert expletive as required.

 

My experience was that I managed to redeem my code and logged in on my laptop on Thursday. I tried to logged with the app on my tablet, but it failed and I was locked out and told to reset my password. So I tried to reset but no reset email was sent. I tried several times without any joy. I contacted Ifollow by email on Thursday night. After no response I sent several more emails on Friday.

 

On Saturday morning I tried again to reset my password and got the reset email within minutes - result, and I was happy.

 

Come match time I tried to log in on a laptop without success. Eventually I managed to log in on my tablet with the app about 30 minutes in. It froze throughout the match probably 10 times throughout the game.

 

This morning I got an email from Ifollow telling me to reset my password by clicking the reset button this after the only I contacted them was because it wasn't working! Bit late.

 

There must be a way of getting recompense for such a poor service

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7 minutes ago, Cerdic Elesing said:

I would love to see some sort of class action against the EFL and Ifollow. Perhaps it could be crowdfunded. They sold us a service and didn't supply it, surely there is a case there. And not just Wednesday fans, but for every championship club.  They are taking the .... insert expletive as required.

 

My experience was that I managed to redeem my code and logged in on my laptop on Thursday. I tried to logged with the app on my tablet, but it failed and I was locked out and told to reset my password. So I tried to reset but no reset email was sent. I tried several times without any joy. I contacted Ifollow by email on Thursday night. After no response I sent several more emails on Friday.

 

On Saturday morning I tried again to reset my password and got the reset email within minutes - result, and I was happy.

 

Come match time I tried to log in on a laptop without success. Eventually I managed to log in on my tablet with the app about 30 minutes in. It froze throughout the match probably 10 times throughout the game.

 

This morning I got an email from Ifollow telling me to reset my password by clicking the reset button this after the only I contacted them was because it wasn't working! Bit late.

 

There must be a way of getting recompense for such a poor service

 

 

I think that the history of the service is that so many people have had bad experiences and tried to get a refund for games they couldn't watch and haven't been successful  

 

 

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Owlstalk Shop

 

 

 

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1 hour ago, @owlstalk said:

 

 

I think that the history of the service is that so many people have had bad experiences and tried to get a refund for games they couldn't watch and haven't been successful  

 

 

I would have thought the Consumer Rights Act 2015 would cover it for non provision of service. It covers digital content.

 

http://www.legislation.gov.uk/ukpga/2015/15/contents/enacted

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Guest Ronson

What is all this iFollow and IPTV stuff you're all going on about. Do you have to be a technological genius now to watch a football match where your favourite team are playing? Disgraceful when you can click a few buttons and see the game whilst the rest of us are left twiddling our fingers, what say you all?

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9 hours ago, Ronson said:

Do you have to be a technological genius now to watch a football match where your favourite team are playing?


No, you don’t, but the company in charge of delivering the coverage of the match like to do their best to stop you from doing it :laugh:

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I think ifollow is great.

 

A tenner to watch Wednesday when otherwise it’s the radio, with decent commentary, with a clear picture, with replays....first world problem if we chunter about it.

 

That said, of course I’ve complete sympathy with anyone for whom it failed. The air was blue in my house at 3:01 on Saturday when it wasn’t working. I’d been looking forward to it for days.

Edited by Holmowl
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20 minutes ago, Holmowl said:

I think ifollow is great.

 

A tenner to watch Wednesday when otherwise it’s the radio, with decent commentary, with a clear picture, with replays....first world problem if we chunter about it.

 

That said, of course I’ve complete sympathy with anyone for whom it failed. The air was blue in my house at 3:01 on Saturday when it wasn’t working. I’d been looking forward to it for days.

 

Eh?

 

So iFollow is “great”, even though it doesn’t work properly, and people shouldn’t complain!  :wacko:

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1 hour ago, Key said:

 

Eh?

 

So iFollow is “great”, even though it doesn’t work properly, and people shouldn’t complain!  :wacko:

 

I didn’t say that.

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29 minutes ago, Holmowl said:

 

I didn’t say that.


You did:

 

“I think ifollow is great.

 

A tenner to watch Wednesday when otherwise it’s the radio, with decent commentary, with a clear picture, with replays....first world problem if we chunter about it.

 

That said, of course I’ve complete sympathy with anyone for whom it failed. The air was blue in my house at 3:01 on Saturday when it wasn’t working. I’d been looking forward to it for days.”

 

So my summary seems pretty fair:

So iFollow is “great”, even though it doesn’t work properly, and people shouldn’t complain! 

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