@owlstalk Posted June 16, 2020 Share Posted June 16, 2020 The Owls are pleased to confirm a range of rebate options for Season Ticket holders unable to attend the five outstanding 2019/20 home fixtures in light of the COVID-19 pandemic. Championship football returns this Saturday when Wednesday host Nottingham Forest behind closed doors and all paid Season Ticket holders aged 18 and over (due to iFollow terms and conditions) will have the opportunity to watch the remaining nine home and away games via the club’s live streaming service as one of the various rebate options. In addition to this package, every over-18 Season Ticket holder will receive a £25 ticket voucher and £25 WednesdayCard points voucher redeemable in the Owls Megastore. Alternatively, supporters can opt for a donation to the club, our youth academy or Community Programme. Other options include credits towards future Season Tickets/matchday tickets or WednesdayCard points or a full pro rata refund from fixtures played behind closed doors The iFollow streaming option is available now given the time sensitivity and imminent resumption of the season. All other options will follow from Monday 29 June as we work through the sizeable task of facilitating the recent move to our new ticketing website tickets.swfc.co.uk Supporters are reminded to visit the new site with SeatGeek and reset your password in order to select a preferred rebate option. Option 1 – available now iFollow bundle (over-18s only) Watch all nine remaining fixtures home and away live on iFollow Wednesday £25 ticket voucher credited to your online account for Season Ticket/home match ticket £25 WednesdayCard points voucher uploaded to your season card to spend in the Owls Megastore Select this option before 11.59pm on Thursday 18 June to ensure you receive the link in time to watch the Owls v Forest. The options below will be available from Monday 29 June for Season Ticket holders of all ages: Option 2 Donate your refund to the club. Option 3 Donate your refund to our youth academy programme. Option 4 Donate your refund to our Community Programme, the charitable arm of the football club. Option 5 The outstanding pro rata value on your Season Ticket credited with: 50% towards a future Season Ticket/home match ticket 50% towards official SWFC merchandise at the Owls Megastore Example Kop Season Ticket = £455 Pro rata value is £455 – 23 x 5 = £98.91 £45.46 credit added to your ticket account £45.46 added in points to your Season Card Option 6 The outstanding pro rata Season Ticket value credited to your Season Card redeemable against official SWFC merchandise at the Owls Megastore. Example Kop Season Ticket = £455 Pro rata value is £455 - 23 x 5 = £98.91 to be added in points to your Season Card. Option 7 The outstanding pro rata Season Ticket value credited to your online ticket account redeemable against future Season Tickets/home match tickets. Example Kop Season Ticket = £455 Pro rata value is £455 – 23 x 5 = £98.91 Option 8 The outstanding Season Ticket pro rata value refunded back to your debit or credit card. Example Kop Season Ticket = £455 Pro rata value is £455 - 23 x = £98.91 How to claim your rebate All rebates must be claimed via tickets.swfc.co.uk as the Ticket Office remains closed. Supporters should only follow these instructions now to select the iFollow bundle: CLICK HERE to visit the new ticketing website Sign into your account Click ‘2019/20 rebate options’ Click ‘Add’ and process the order You will then receive a confirmation email that your choice has been selected. By Friday 19 June you will receive a separate email with your unique subscription code to access the iFollow live stream. Click here to view the FAQs. Options 2 to 8 will be available from Monday 29 June. Nottingham Forest/West Brom and Bristol City tickets Supporters who purchased tickets for these fixtures will have the same options 2 to 8 to claim their rebate from Monday 29 June. Seasonal hospitality and matchday hospitality A member of the commercial team will contact all clients over the next couple of weeks to discuss available options. Members A discount will be available for all 2019/20 Members who renew for the 2020/21 season. Season 2020/21 Supporter access into stadiums next season remains uncertain at this time - updated information will be communicated in due course over the coming weeks and months. Sheffield Wednesday would like to thank all supporters for your patience and understanding through these unprecedented times and we look forward to welcoming you back to Hillsborough at the earliest opportunity. 2 Owlstalk Shop Link to comment Share on other sites More sharing options...
Guest mkowl Posted June 16, 2020 Share Posted June 16, 2020 True fans will of course take Option 1 Link to comment Share on other sites More sharing options...
Essix Blue Posted June 16, 2020 Share Posted June 16, 2020 £98 back. Cool 5 2 Link to comment Share on other sites More sharing options...
Popular Post lanzaroteowl Posted June 16, 2020 Popular Post Share Posted June 16, 2020 (edited) Looks like the best of the refund options I've seen reported by any other club. Well done DC. Edited June 16, 2020 by lanzaroteowl 18 1 Link to comment Share on other sites More sharing options...
Dick_Turpin Posted June 16, 2020 Share Posted June 16, 2020 Not like us to have lots of categories! This time in a good way though. Link to comment Share on other sites More sharing options...
Essix Blue Posted June 16, 2020 Share Posted June 16, 2020 1 minute ago, lanzaroteowl said: Looks like the best of the refund options I've seen reported by any other club. Well done DC. I think if he offered a bit more on shop vouchers, eg £100 refund or £125 shop vouchers, he might have had more choosing the latter 3 Link to comment Share on other sites More sharing options...
Popular Post @owlstalk Posted June 16, 2020 Author Popular Post Share Posted June 16, 2020 No emotional blackmail like other clubs either 14 Owlstalk Shop Link to comment Share on other sites More sharing options...
Leaping Lannys Perm Posted June 16, 2020 Share Posted June 16, 2020 23 x 5 = 115. 455 - 115 = £340 I'm not suggesting you should be due £340 but that is the answer to: 455 - 23 x 5 Do they mean (455 ÷ 23) x 5 Because that does match the refund. It is probably the pedantic teacher in me to even question it but you'd think you'd want to write it out correctly so as not to confuse the 15k it applies to. 3 Link to comment Share on other sites More sharing options...
jonnyowl Posted June 16, 2020 Share Posted June 16, 2020 Took option 1! Link to comment Share on other sites More sharing options...
S36 OWL Posted June 16, 2020 Share Posted June 16, 2020 26 minutes ago, Essix Blue said: £98 back. Cool Yep, I'm asking for a cash refund. 1 Link to comment Share on other sites More sharing options...
S36 OWL Posted June 16, 2020 Share Posted June 16, 2020 1 minute ago, jonnyowl said: Took option 1! There will be plenty of free streams available. 1 Link to comment Share on other sites More sharing options...
oldishowl Posted June 16, 2020 Share Posted June 16, 2020 I want to take option 1 but there is nothing on my account to allow me to do it. Do others have this issue? 1 Link to comment Share on other sites More sharing options...
Welsh76 Posted June 16, 2020 Share Posted June 16, 2020 I just took option 1; Chansiri is doing the right thing offering cash refunds so I’m doing my small bit back to the club. Financially the best option is probably cash refund and buy the separate iFollow games (only need 7 if you have Sky Sports) but it depends on everyones personal financial circumstances to what works best for them as a whole. 3 Link to comment Share on other sites More sharing options...
sage owl Posted June 16, 2020 Share Posted June 16, 2020 Surely no one can have any problems whatsoever with that statement ?. Well done DC. 4 Link to comment Share on other sites More sharing options...
bigdan2003 Posted June 16, 2020 Share Posted June 16, 2020 7 minutes ago, oldishowl said: I want to take option 1 but there is nothing on my account to allow me to do it. Do others have this issue? Click on the season ticket drop down menu on the top bar, should be a rebate option there. Link to comment Share on other sites More sharing options...
jonnyowl Posted June 16, 2020 Share Posted June 16, 2020 6 minutes ago, oldishowl said: I want to take option 1 but there is nothing on my account to allow me to do it. Do others have this issue? Log into to the tickets website. On the tabs across the top go to season tickets then from the drop down menu select 2019/2020 season ticket rebate. I kept clicking on the tickets tab and there was nothing! Link to comment Share on other sites More sharing options...
Markowski77 Posted June 16, 2020 Share Posted June 16, 2020 Credit where credits due these are fantastic options for all, and cater for everyone. Let’s hope this decision making is transpired onto the pitch and playing staff 1 Link to comment Share on other sites More sharing options...
Deepcar_lights Posted June 16, 2020 Share Posted June 16, 2020 Bravo Bravo Link to comment Share on other sites More sharing options...
Ever the pessimist Posted June 16, 2020 Share Posted June 16, 2020 Tempted by the merchandise points option. Kids will want new kit when it comes out. Of the 9 games left 2 are on Sky, and if the weather’s ok I can watch I follow at my brother’s outside. 2 Link to comment Share on other sites More sharing options...
apswfcowl Posted June 16, 2020 Share Posted June 16, 2020 Option 1 looks good. Get to see all the games and still £50 saving in the future if I have read this right? Just wondering how long the credit on merch and tickets will last? 2 Link to comment Share on other sites More sharing options...
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