NeonLeon Posted June 3, 2020 Share Posted June 3, 2020 Just seen a tweet where a bloke has spent £1700 on season tickets for next season and will only get one stream pass in return. Unreal. Link to comment Share on other sites More sharing options...
vulva Posted June 3, 2020 Share Posted June 3, 2020 Football really is a shameful business. 7 Link to comment Share on other sites More sharing options...
ChapSmurf Posted June 3, 2020 Share Posted June 3, 2020 (edited) 31 minutes ago, modboy said: Wow , that's surely against consumer law 28 minutes ago, NeonLeon said: Pretty sure it is. I’m sure it’s been looked into in the event a club try’s pulling this. As if they haven’t had enough bad PR in the last few years too! I'm not sure it actually is. I posted a few weeks back excerpts from Liverpool, Man Utd and another PL teams season ticket policies (as I found these already posted online) as they stated (along the lines of) "we can re-arrange or cancel matches without notice and you can go to these but you can't get a refund if you can't". That's paraphrased obviously. As it happens Liverpool are refunding their supporters - I guess it's easy for PL clubs, but when you sign up for a season ticket, you are also agreeing to the T&Cs of that ticket. Whether or not that can be challenge or is against any laws, I am not sure, but I think the clubs hold all the aces on this. Edited June 3, 2020 by ChapSmurf Link to comment Share on other sites More sharing options...
NeonLeon Posted June 3, 2020 Share Posted June 3, 2020 3 minutes ago, ChapSmurf said: I'm not sure it actually is. I posted a few weeks back excerpts from Liverpool, Man Utd and another PL teams season ticket policies (as I found these already posted online) as they stated (along the lines of) "we can re-arrange or cancel matches without notice and you can go to these but you can't get a refund if you can't". That's paraphrased obviously. As it happens Liverpool are refunding their supporters - I guess it's easy for PL clubs, but when you sign up for a season ticket, you are also agreeing to the T&Cs of that ticket. Whether or not that can be challenge or is against any laws, I am not sure, but I think the clubs hold all the aces on this. The bits I heard was if you’re paying for a product and it’s withheld your Credit Card company will happily recall the payment. As for other payment methods I could see people being made to jump through hoops. 1 Link to comment Share on other sites More sharing options...
Mosborough-owl Posted June 3, 2020 Share Posted June 3, 2020 I hope Mr chansiri is taking note on how not to handle this situation. For me this is his last chance to get it right. Your a millionaire ffs chansiri, do the right thing. 2 Link to comment Share on other sites More sharing options...
@owlstalk Posted June 3, 2020 Author Share Posted June 3, 2020 7 minutes ago, NeonLeon said: Just seen a tweet where a bloke has spent £1700 on season tickets for next season and will only get one stream pass in return. Unreal. It's gonna be interesting to see what Wednesday fans get Owlstalk Shop Link to comment Share on other sites More sharing options...
vulva Posted June 3, 2020 Share Posted June 3, 2020 If I get offered a streaming pass for my 3 tickets, after decades of support, they can shove it up their bullet hole and I’ll never set foot in the ground again. 7 Link to comment Share on other sites More sharing options...
pazowl55 Posted June 3, 2020 Share Posted June 3, 2020 Am I completely missing something here. Or does it not say if they dont want a streaming pass they are entitled to a refund. Link to comment Share on other sites More sharing options...
The only way is S6 Posted June 3, 2020 Share Posted June 3, 2020 I can see DC saying what Sunderland have almost word for word, for our remaining games. Gives us access to watch the home matches, without giving any cash back. £24 per video then, as a division of an ST in the cantilever. If he offers something better, I'll stand corrected. 1 Link to comment Share on other sites More sharing options...
The only way is S6 Posted June 3, 2020 Share Posted June 3, 2020 6 minutes ago, pazowl55 said: Am I completely missing something here. Or does it not say if they dont want a streaming pass they are entitled to a refund. You're missing summat. First answer says streaming pass only. No refunds or vouchers. Link to comment Share on other sites More sharing options...
Shifty Powers Posted June 3, 2020 Share Posted June 3, 2020 5 minutes ago, pazowl55 said: Am I completely missing something here. Or does it not say if they dont want a streaming pass they are entitled to a refund. Only if this season is completely written off and not played behind closed doors will they be able to get a refund is what I read it as. But I guess there isn’t much chance of it being completely cancelled judging on the recent media and noises from the government. Link to comment Share on other sites More sharing options...
ChapSmurf Posted June 3, 2020 Share Posted June 3, 2020 10 minutes ago, NeonLeon said: The bits I heard was if you’re paying for a product and it’s withheld your Credit Card company will happily recall the payment. As for other payment methods I could see people being made to jump through hoops. Again, not necessarily. You're correct in saying that you have some protection when purchasing using a credit card, but that doesn't guarantee an absolute right to a refund. It depends on the product bought and the terms and conditions of sale. What you are referring to is something called a chargeback. The credit card issuer will need to investigate the refund claim and part of that will be speaking with the retailer. It may be that the credit card issuer find in their favour, not the purchaser. That's in general, and not necessarily what would happen regarding a ST refund. Link to comment Share on other sites More sharing options...
Hookowl Posted June 3, 2020 Share Posted June 3, 2020 13 minutes ago, NeonLeon said: The bits I heard was if you’re paying for a product and it’s withheld your Credit Card company will happily recall the payment. As for other payment methods I could see people being made to jump through hoops. Credit card companies will do that if you pay for something and don't receive it or it's not as described when you paid for it. If there is something in the T&C's that gives clubs a get out clause, something like Smurf has described, then I presume they can say you have got what you paid for. I don't know if this is definitely the case but it's a possibility. Link to comment Share on other sites More sharing options...
vulva Posted June 3, 2020 Share Posted June 3, 2020 I can’t think of a single other industry that would try and get away with stuff like this. Small businesses, theatres, concert venues have been brilliant with refunds etc. Why is football allowed to do this?? 7 Link to comment Share on other sites More sharing options...
@owlstalk Posted June 3, 2020 Author Share Posted June 3, 2020 5 minutes ago, vulva said: I can’t think of a single other industry that would try and get away with stuff like this. Small businesses, theatres, concert venues have been brilliant with refunds etc. Why is football allowed to do this?? Ryanair tho... Owlstalk Shop Link to comment Share on other sites More sharing options...
Popular Post vulva Posted June 3, 2020 Popular Post Share Posted June 3, 2020 Just now, @owlstalk said: Ryanair tho... You get a refund or a voucher. Not a picture of fccking plane. 19 Link to comment Share on other sites More sharing options...
pazowl55 Posted June 3, 2020 Share Posted June 3, 2020 16 minutes ago, The only way is S6 said: You're missing summat. First answer says streaming pass only. No refunds or vouchers. 15 minutes ago, Shifty Powers said: Only if this season is completely written off and not played behind closed doors will they be able to get a refund is what I read it as. But I guess there isn’t much chance of it being completely cancelled judging on the recent media and noises from the government. I was reading the first question as a club statement. But it was just what they thought the answer was and put it as a question. There is a good chance that league one wont play so in that case they will get a refund. 1 Link to comment Share on other sites More sharing options...
Donny El Posted June 3, 2020 Share Posted June 3, 2020 If clubs do not refund the the season ticket holders they may as well fold the club now because not one of those fans will attend another game and no new fans would ever buy a season ticket because of the risk of this happening again. Link to comment Share on other sites More sharing options...
pazowl55 Posted June 3, 2020 Share Posted June 3, 2020 8 minutes ago, vulva said: I can’t think of a single other industry that would try and get away with stuff like this. Small businesses, theatres, concert venues have been brilliant with refunds etc. Why is football allowed to do this?? Shouldnt that be why are Sunderland allowed to do this? or are there others.? Link to comment Share on other sites More sharing options...
The only way is S6 Posted June 3, 2020 Share Posted June 3, 2020 1 minute ago, pazowl55 said: There is a good chance that league one wont play I posted in a thread earlier today mate that the EFL are meeting leagues 1 & 2 next Mon 8th so it remains to be seen. Link to comment Share on other sites More sharing options...
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