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TICKET OFFICE - BRILLIANT


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9 hours ago, Mycroft said:

Phoned the ticket office this morning at 9:00 hrs, as I had made a big mistake of buying "Club 1867" ticket instead of renewing my season ticket.  My fault entirely.  I phoned the Ticket Office in a blind panic and was told by the young gentleman who answered that he would contact the Ticket Manager who was not in today and that they would contact me later in the week. 

 

I have just received a call back from the same gentleman and was told that they would renew my season ticket and credit me the difference back.

 

I can only thank the Club, the ticket office and the young gentleman in particular in sorting this stupid error I made, so quickly and in such a professional and caring manner.

 

I would have not spotted this error if it wasn't for a friend who had noticed my purchase on his friends and family list and asked why I had bought it.  

 

Thank you yet again to all involved as its money I could ill afford to lose and I would not have been able to buy a season ticket if they had dug their feet in. 

 

Absolutely brilliant service just love this club.

 

Thank you

 

UTO

Maybe I could suggest using one of these for your future internet activities.:duntmatter:

2F79D992-56DC-4B82-9000-35F051A0A266.jpeg

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2 hours ago, OWLERTON GHOST said:

But for a While after looking at his bank statement he felt a tad loose

 

giphy.gif.3bc4355963ec382cf790d184d3b4ab6f.gif

 

didn't you ?

:tango:

Even I feel relief after watching that.

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10 hours ago, Mycroft said:

Phoned the ticket office this morning at 9:00 hrs, as I had made a big mistake of buying "Club 1867" ticket instead of renewing my season ticket.  My fault entirely.  I phoned the Ticket Office in a blind panic and was told by the young gentleman who answered that he would contact the Ticket Manager who was not in today and that they would contact me later in the week. 

 

I have just received a call back from the same gentleman and was told that they would renew my season ticket and credit me the difference back.

 

I can only thank the Club, the ticket office and the young gentleman in particular in sorting this stupid error I made, so quickly and in such a professional and caring manner.

 

I would have not spotted this error if it wasn't for a friend who had noticed my purchase on his friends and family list and asked why I had bought it.  

 

Thank you yet again to all involved as its money I could ill afford to lose and I would not have been able to buy a season ticket if they had dug their feet in. 

 

Absolutely brilliant service just love this club.

 

Thank you

 

UTO

Mycroft?????

 

Sorry Bro. ain't buying it after a simple mistake like that! No Holmes DNA in your gene pool that's for sure!

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4 minutes ago, The Hoppy Hopper said:

Some poor sod has to go through all the copies of the Club 1867 book and cross Mycroft’s name out of it. lol

It's alright though, the club are sending him a bill for all the extra costs involved. I gather it comes to about 15 million!

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3 hours ago, sweetsheri said:

You wouldn’t have noticed the 1867 club dosh coming out of your account vs the cost of a season ticket?

 

Me thinks someone has too much spare cash!

 

Got to agree. Given that he didn't notice the extra amount missing from his account surely as a gesture of goodwill @Mycroft could have asked for his season ticket to be renewed but not have his Club 1867 membership wiped out? Every little helps. :Chansiri: 

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