Popular Post Inspector Lestrade Posted April 24, 2019 Popular Post Share Posted April 24, 2019 Phoned the ticket office this morning at 9:00 hrs, as I had made a big mistake of buying "Club 1867" ticket instead of renewing my season ticket. My fault entirely. I phoned the Ticket Office in a blind panic and was told by the young gentleman who answered that he would contact the Ticket Manager who was not in today and that they would contact me later in the week. I have just received a call back from the same gentleman and was told that they would renew my season ticket and credit me the difference back. I can only thank the Club, the ticket office and the young gentleman in particular in sorting this stupid error I made, so quickly and in such a professional and caring manner. I would have not spotted this error if it wasn't for a friend who had noticed my purchase on his friends and family list and asked why I had bought it. Thank you yet again to all involved as its money I could ill afford to lose and I would not have been able to buy a season ticket if they had dug their feet in. Absolutely brilliant service just love this club. Thank you UTO 18 2 1 Link to comment Share on other sites More sharing options...
Popular Post Sonny Posted April 24, 2019 Popular Post Share Posted April 24, 2019 That’s us getting a points deduction next season then. 42 Link to comment Share on other sites More sharing options...
MrTacoSWFC Posted April 24, 2019 Share Posted April 24, 2019 So you got Chansiri all excited for nothing when it pinged on his emails... club 1867 purchased! Shame on you for cancelling it! 8 Link to comment Share on other sites More sharing options...
Popular Post alanharper Posted April 24, 2019 Popular Post Share Posted April 24, 2019 Woman in the ticket office when you bought a Club 1867 package When you cancelled it I hope you're proud of yourself 1 54 Link to comment Share on other sites More sharing options...
matthefish2002 Posted April 24, 2019 Share Posted April 24, 2019 Think they must have known that anyone buying the Club 1867 Membership could only have done so in error. 5 Link to comment Share on other sites More sharing options...
S36 OWL Posted April 24, 2019 Share Posted April 24, 2019 31 minutes ago, Mycroft said: Phoned the ticket office this morning at 9:00 hrs, as I had made a big mistake of buying "Club 1867" ticket instead of renewing my season ticket. My fault entirely. I phoned the Ticket Office in a blind panic and was told by the young gentleman who answered that he would contact the Ticket Manager who was not in today and that they would contact me later in the week. I have just received a call back from the same gentleman and was told that they would renew my season ticket and credit me the difference back. I can only thank the Club, the ticket office and the young gentleman in particular in sorting this stupid error I made, so quickly and in such a professional and caring manner. I would have not spotted this error if it wasn't for a friend who had noticed my purchase on his friends and family list and asked why I had bought it. Thank you yet again to all involved as its money I could ill afford to lose and I would not have been able to buy a season ticket if they had dug their feet in. Absolutely brilliant service just love this club. Thank you UTO You have just cost us our transfer pot for next season. I hope your proud of yourself. 1 Link to comment Share on other sites More sharing options...
OwlLuke Posted April 24, 2019 Share Posted April 24, 2019 Disaster averted, that sort of mistake would financially cripple most families Link to comment Share on other sites More sharing options...
ReginaldD Posted April 24, 2019 Share Posted April 24, 2019 Nice to hear a positive story regarding the service from the ticket office Link to comment Share on other sites More sharing options...
Popular Post g-owls Posted April 24, 2019 Popular Post Share Posted April 24, 2019 Sheffield Star headline in the summer... ”Chansiri blames Mycroft for Westwood departure” 17 Link to comment Share on other sites More sharing options...
james o connor Posted April 24, 2019 Share Posted April 24, 2019 36 minutes ago, matthefish2002 said: Think they must have known that anyone buying the Club 1867 Membership could only have done so in error. It was probably already refunded In anticipation 1 Link to comment Share on other sites More sharing options...
shandypants Posted April 24, 2019 Share Posted April 24, 2019 Isn’t there a vast difference in prices? ST £465 - £600 vs Club1867 £1000 upwards? Link to comment Share on other sites More sharing options...
Roscoe P. Coltrane Posted April 24, 2019 Share Posted April 24, 2019 A club 1867 purchase? Did you do a runner with the Rotherham owls kitty monies 6 Link to comment Share on other sites More sharing options...
beano Posted April 24, 2019 Share Posted April 24, 2019 Cheers Mycroft, son's crying. 3 Link to comment Share on other sites More sharing options...
markowl Posted April 24, 2019 Share Posted April 24, 2019 I'm loaded boast post... 3 Link to comment Share on other sites More sharing options...
VBQ24 Posted April 24, 2019 Share Posted April 24, 2019 I see their tactic of switching the buttons round has been rumbled. 1 Link to comment Share on other sites More sharing options...
Suzuki_San Posted April 24, 2019 Share Posted April 24, 2019 Huge difference to the experience I had with Amazon this morning after receiving a broken TV. Potentially 9 days until I get my refund. Link to comment Share on other sites More sharing options...
OWLERTON GHOST Posted April 24, 2019 Share Posted April 24, 2019 7 hours ago, Mycroft said: Phoned the ticket office this morning at 9:00 hrs, as I had made a big mistake of buying "Club 1867" ticket instead of renewing my season ticket. Absolutely brilliant service just love this club. Thank you UTO But for a While after looking at his bank statement he felt a tad loose didn't you ? 6 Link to comment Share on other sites More sharing options...
Harrysgame Posted April 24, 2019 Share Posted April 24, 2019 Ticket office staff are in my opinion always helpful to deal with. Link to comment Share on other sites More sharing options...
sweetsheri Posted April 24, 2019 Share Posted April 24, 2019 You wouldn’t have noticed the 1867 club dosh coming out of your account vs the cost of a season ticket? Me thinks someone has too much spare cash! Link to comment Share on other sites More sharing options...
quinnssweetshop Posted April 24, 2019 Share Posted April 24, 2019 6 hours ago, g-owls said: Sheffield Star headline in the summer... ”Chansiri blames Mycroft for Westwood departure” Quality mate... nice one Link to comment Share on other sites More sharing options...
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