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iFollow...is it on tonight?


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5 hours ago, Mr. Tom said:

[RANT KLAXON]

 

Clear as mud on the iFollow section of the OS, as per usual. Says “Access to the match live on iFollow will be available here shortly before kick-off” in the Match Centre, but I note that doesn’t actually say “live stream” or “live video”. Access. Access, folks. I can confirm you’ll get ACCESS. Parrrrrrty!

 

FFS.

 

I’m a ST holder so I’ve got far less to moan about than those overseas or unable to attend, and iFollow’s total opacity still drives me up the wall - can’t imagine how annoying it must be for others.

 

It’s not especially cheap either; it’s only our ticket prices that make it look that way! I get the whole of Netflix for about same as I pay them every month for highlights that are uploaded free to YouTube, plus the thrill of guessing, right up until kickoff, whether I’ll be allowed to spend an additional tenner to watch one match from a weird elevation angle once in a blue moon. Absolutely ludicrous.

 

Add to that the fact that I have to install a crap browser with all safety/privacy features disabled just to be able to log in, and they *still* haven’t implemented a workaround that allows me to use a VPN - as is my legal right - while paying the due fee as a UK viewer.

 

I do not want my ISP to know which football team I support, any more than I want them to know which gigs I’m going to or what goods I’m buying and having delivered to my house; it gives away far too much personal info, not least what dates and times I may not be at home. I should never have to reveal this info to them, or any other unwanted onlookers, in order to make fair and basic use of a service I am paying them for.

 

This last part irks me in particular - I use a suite of privacy tools whenever possible online, and EVERYBODY SHOULD in this day and age. It’s frankly irresponsible not to, and I’ll bet you’ll get zero help from the likes of iFollow *or* most banks if you’re phished, hacked, receive malware/ransomware or get your bank details/email leaked via a service like this. It should be easy to sort a VPN workaround, as they’ve evidently got my UK bank details on record - what percentage of fans seriously have access to an overseas bank account, and how much could the tiny proportion who do realistically cost them in slight loss of revenue vs. the many presumably put off by the clunky, unclear, privacy-hobbled current interface and service?

 
I really am starting to think we perhaps ought to pen a group letter to the service and collect signatures/endorsements as a sort of co-sign (possibly even from other clubs’ fans, too). It’s a complete shambles and has been since it started - fair enough first season, but they’ve had time to get their ducks in a row now. Yet still their information week-to-week is nearly always impossibly vaguely worded, and borderline misleading on occasion. A live football match is nigh-on two hours long; at a tenner a go on midweek nights after work with families and commitments, we can’t just be finding out with next to no real notice whether or not it’s even going to be on - we need to plan around that.
 
I’ve not even got near to discussing the service once we have finally got it up and running, either. Sweet trampolining christ, it winds me up.
 
Other than that though, it’s great.
 
:Sid:

Great post...  As a Canadian fan I have said many times that I really really really am happy that finally I can follow the club via live video....  The audio was great for many years but listening now while watching I can tell you it gets confusing with the constant comment "almost kept it in"  "almost won it back" which really means the opposite (who knew?)..

Anyway that's a bit off topic...  What really irks me is the fact that my friends in England cannot watch the games live due to some archaic FA rules that frankly don't make sense any more...  I have seen more SWFC games live this last two seasons than fans living in Sheffield.  Now I do understand that they want fans at the home games but why not allow fans to subscribe to away games on the iFollow service?   (I know why but it makes no sense to me whatsoever).
 

I guess living in North America I have become accustomed to being able to watch NHL, Premiership etc. live...  Yes, I have to pay a fee to the NHL to watch my team (Edmonton Oilers) because the games are blacked out in Vancouver... (the Vancouver games are not...)...  MLS games are ALL available live either via local TV or through DAZN (which is an amazing service by the way)... Yes, we have Season Tix for the Whitecaps but both home and away games are on TV locally live - Despite this the club still sell out each weekend game (weeknights are a bit lower attendance)... our capacity varies from around 23K to 26K depending on how many seats the open up... 
Hopefully at some point the FA will decide to change the rules... There is a huge money making opportunity for the league through iFollow - they just need to open this up to UK based fans and allow everyone to follow their club's away games (for starters)...

Rant over ...  WAWAW

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