Lawrie Madden Posted August 19, 2018 Share Posted August 19, 2018 2 minutes ago, Maddogbob said: Video is spot on. Audio isn't Link to comment Share on other sites More sharing options...
LoOn Posted August 19, 2018 Share Posted August 19, 2018 mine was same last week because I tried to log in halfway through the game, fine now but I'm cancelling my monthly subscription as its garbage service. Plus if I wanted the video today I still have to pay £10 even though I already pay per month. There should be a discount off the £10. Link to comment Share on other sites More sharing options...
keefdave Posted August 19, 2018 Share Posted August 19, 2018 17 minutes ago, Lawrie Madden said: Well whoopsie doo Im getting the message that they'll be back after they have solved their technical difficulties Link to comment Share on other sites More sharing options...
theowlsman Posted August 19, 2018 Share Posted August 19, 2018 Just written to them. So far this season.............. Three league games. Game 1 - unable to access the audio commentary. They’d done something with my account that had disabled it (despite me paying £4.49 monthly for the service). Told me they were working on resolving it. Game came and went. Game 2 - still unable to access the audio commentary. Would send me details on how to re-enable my account. Only arrived after game 2 had concluded. Game 3 - Purchased the matchday pack (video) on holiday in the US. Took 7 dollars off me and confirmed the purchase saying I would be able to access. I couldn’t access from my location as the error message confirmed. Why not tell me this before taking the 7 dollars off me? Why not simply prevent me from purchasing after noting my USA IP address? So defaulted to audio commentary. This then crashed out during the first half! 2.5 games gone and had just 20 mins of audio! Now got it back for the 2nd half. Will keep my fingers crossed! Demanded a refund for the video. Will let you know if I receive a reply. Link to comment Share on other sites More sharing options...
ttimeowls Posted August 19, 2018 Author Share Posted August 19, 2018 Well they never got back to me so was a waste of time paying for nothing Link to comment Share on other sites More sharing options...
darra Posted August 19, 2018 Share Posted August 19, 2018 2 hours ago, RUMBELOWS91 said: Have you tried turning it off and on again? Apparently, that was pretty much the advice they gave Rob Link to comment Share on other sites More sharing options...
darra Posted August 19, 2018 Share Posted August 19, 2018 They have a no refunds policy. In the T&Cs apparently Link to comment Share on other sites More sharing options...
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