Lomas613 Posted July 9, 2018 Share Posted July 9, 2018 I’m trying to sort out a purchase online from owls megastore but it says I must update my details so I’ve literally done everything typed in all the necessary places clicked confirm and it says no records I’m lost how can I have no records when clearly I’ve logged into my account Link to comment Share on other sites More sharing options...
Costello 77 Posted July 9, 2018 Share Posted July 9, 2018 1 minute ago, Lomas613 said: I’m trying to sort out a purchase online from owls megastore but it says I must update my details so I’ve literally done everything typed in all the necessary places clicked confirm and it says no records I’m lost how can I have no records when clearly I’ve logged into my account PM me your bank account details and password and I'll...err.. sort it for you Lomas. Btw how's the new house. 7 Link to comment Share on other sites More sharing options...
DIPPS_S.W.F.C Posted July 9, 2018 Share Posted July 9, 2018 You've got to spend minimum of £99 for it to activate.... 1 Link to comment Share on other sites More sharing options...
Inspector Lestrade Posted July 9, 2018 Share Posted July 9, 2018 2 minutes ago, Lomas613 said: I’m trying to sort out a purchase online from owls megastore but it says I must update my details so I’ve literally done everything typed in all the necessary places clicked confirm and it says no records I’m lost how can I have no records when clearly I’ve logged into my account Good question... No idea. ... reboot Link to comment Share on other sites More sharing options...
HirstWhoScoredIt Posted July 9, 2018 Share Posted July 9, 2018 I think the answer is that it’s f0000ked Link to comment Share on other sites More sharing options...
Lomas613 Posted July 9, 2018 Author Share Posted July 9, 2018 1 minute ago, DIPPS_S.W.F.C said: You've got to spend minimum of £99 for it to activate.... I’m being stupid and was wanting the pro-fit shirt 1 Link to comment Share on other sites More sharing options...
FinnishOwl Posted July 9, 2018 Share Posted July 9, 2018 Try a different browser. Or try opening the webpage in incognito mode or InPrivate/Private mode to avoid any cookie clutter messing things up. Link to comment Share on other sites More sharing options...
Lomas613 Posted July 9, 2018 Author Share Posted July 9, 2018 1 minute ago, Watson said: Good question... No idea. ... reboot Haha logged out logged in multiple times tried acting as new customer but my details exist haha so god knows what I should do just promised my boys the 5-6 yrs kit and can’t get to shop often enough before the run out again. Obviously online was the idea but nope haha Link to comment Share on other sites More sharing options...
Inspector Lestrade Posted July 9, 2018 Share Posted July 9, 2018 2 minutes ago, Costello 77 said: PM me your bank account details and password and I'll...err.. sort it for you Lomas. Btw how's the new house. If I said you my details will you do the same for me? Just PM you the details .. Cheers 1 Link to comment Share on other sites More sharing options...
Lomas613 Posted July 9, 2018 Author Share Posted July 9, 2018 3 minutes ago, Costello 77 said: PM me your bank account details and password and I'll...err.. sort it for you Lomas. Btw how's the new house. Haha you I’m skint now I’ve moved mate so no much use using my bank details haha new house is ace loads of space compared tp last it’s strange by thoroughly love it everything about it . . . So far hahahahah thanks for asking mate 1 Link to comment Share on other sites More sharing options...
Costello 77 Posted July 9, 2018 Share Posted July 9, 2018 1 minute ago, Watson said: If I said you my details will you do the same for me? Just PM you the details .. Cheers Certainly..and if I can help any of your freinds or family..let me know. 2 Link to comment Share on other sites More sharing options...
Inspector Lestrade Posted July 9, 2018 Share Posted July 9, 2018 1 minute ago, Lomas613 said: Haha logged out logged in multiple times tried acting as new customer but my details exist haha so god knows what I should do just promised my boys the 5-6 yrs kit and can’t get to shop often enough before the run out again. Obviously online was the idea but nope haha I refer you to my previous post It is a bloody pain sorting out websites, I remember the days when I didn't have a password or a pin number. Always thought it quite exciting that the Secret Seven had a password to get in their den. 1 Link to comment Share on other sites More sharing options...
keefdave Posted July 9, 2018 Share Posted July 9, 2018 13 minutes ago, Lomas613 said: it says no records I’m lost how can I have no records Don't worry, I replaced all my records with CDs years ago, then I replaced all my CDs with mp3s. Now that streaming is all the rage, I've got shut of my mp3s. 1 Link to comment Share on other sites More sharing options...
Guest addedtime Posted July 9, 2018 Share Posted July 9, 2018 12 minutes ago, Lomas613 said: Haha logged out logged in multiple times tried acting as new customer but my details exist haha so god knows what I should do just promised my boys the 5-6 yrs kit and can’t get to shop often enough before the run out again. Obviously online was the idea but nope haha Haha. Haha. Link to comment Share on other sites More sharing options...
Hawkowl Posted July 9, 2018 Share Posted July 9, 2018 11 minutes ago, keefdave said: Don't worry, I replaced all my records with CDs years ago, then I replaced all my CDs with mp3s. Now that streaming is all the rage, I've got shut of my mp3s. Bloody hell keep up you speed. You need to stop streaming. Vynil is back in vogue you need to replace your Spotify account with records. FFS. 1 Link to comment Share on other sites More sharing options...
Hawkowl Posted July 9, 2018 Share Posted July 9, 2018 28 minutes ago, Lomas613 said: I’m trying to sort out a purchase online from owls megastore but it says I must update my details so I’ve literally done everything typed in all the necessary places clicked confirm and it says no records I’m lost how can I have no records when clearly I’ve logged into my account Give up mate. I stopped looking at the website because of the same thing. My wife opened an account secretly to buy me stuff for my birthday. Same issue. She did though eventually after a few days trying manage to get through on the phone and order me something. When she complained about the website she was told it was working fine. FFS. Link to comment Share on other sites More sharing options...
shezzas left peg Posted July 9, 2018 Share Posted July 9, 2018 Jeeeesh! You should know by now how asking for help on here with this lot bud... They're more of a hindrance, try the customer service landline, may not work as it may be in, well you know the answer to that one Link to comment Share on other sites More sharing options...
Guest thetallowl Posted July 9, 2018 Share Posted July 9, 2018 I had an issue last week and had to setup a new account, then told the store to link my old membership to the new account which they did pretty quick. Having a temp account enabled me to buy my tickets. Once they sorted it, I got everything back as I had used the site for years. The online shop is pretty rubbish (demands flash!!!) and clearly is having issues. I suspected they had deleted accounts because people had not opted in under GDPR. Could be wrong though. Link to comment Share on other sites More sharing options...
Hawkowl Posted July 9, 2018 Share Posted July 9, 2018 1 hour ago, thetallowl said: I had an issue last week and had to setup a new account, then told the store to link my old membership to the new account which they did pretty quick. Having a temp account enabled me to buy my tickets. Once they sorted it, I got everything back as I had used the site for years. The online shop is pretty rubbish (demands flash!!!) and clearly is having issues. I suspected they had deleted accounts because people had not opted in under GDPR. Could be wrong though. That's the thing I can log in buy tickets and while I'm still logged in try a purchase from the shop. The system then logs me out and won't recognise my log in details so i cannot log back in. It then asks me to update my details but when I do, it tells me the details are already in use but won't recognise them for log in. I can then go to tickets and log back in. But again if I try the shop I am logged back out etc etc. FCOL. FFS. Link to comment Share on other sites More sharing options...
trevdi9 Posted July 9, 2018 Share Posted July 9, 2018 try your old address details Link to comment Share on other sites More sharing options...
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