@owlstalk Posted January 9, 2018 Share Posted January 9, 2018 Just now, CLswfc said: Its antagonised our Chairman as well. The professional response from him being antagonised would be to improve the club, and raise the morale of the fans professionally. Owlstalk Shop Link to comment Share on other sites More sharing options...
steelcityowlsfan Posted January 9, 2018 Share Posted January 9, 2018 I can see the arguments from both sides. A bizarre offer though. Imagine having a cineworld pass and demanding your money back because you didn't like the movies you watched. Why didn't those fans who didn't want to go anymore sell their ticket to a fellow fan or just not go? It seemed the easiest thing to do was to kick off and have a pop at the chairman. Now he has responded with a fire fueled refund offer. A sad outcome and awful PR. A shame it has come to this. WAWAW? well only if it meets everyone's requirements on and off the pitch. Link to comment Share on other sites More sharing options...
robster_owl Posted January 9, 2018 Share Posted January 9, 2018 17 minutes ago, @owlstalk said: The very same thing applies to those who log on only to throw names or dispute the validity of another Sheffield Wednesday fan There's more of that than there is of anyone demonising Mr Chansiri. I've seen people questioning the chairman on how lates the shirts were, lack of pre season friendlies, the anniversary watches that were oversold, the anniversary picture that had the players names the wrong way round on them, the price of tickets, the sticking by Carlos when it was clear things weren't right, the recruitment of players being maybe not as good as it could be. Anyone considering that demonisation needs to re-evaluate their sensationalist views of criticism A little above, the above; "I didn't say forget it anywhere in the above, don't put words in my mouth Neil ta muchly. Lets not forget, your site (as all forums) thrives on positives and negatives based around the sites theme and in this instance SWFC." Nicely swerved there. Back to your points above, I think that you will find there is a huge difference between "throw names or dispute the validity of another Sheffield Wednesday fan", which are largely based upon an opinion that at times can and does get out of hand - as opposed to what can only be described from a thankfully small at the present time 'Witch Hunt', often it is plain to see. Paint it whichever way you like, the downward spiral can happen from the top such as DC etc... However, it can also be speeded up from the bottom and especially when there are larger numbers at the bottom to do so. I know which one my money is on and it's not sensationalism. :) Link to comment Share on other sites More sharing options...
Hitcat Posted January 9, 2018 Share Posted January 9, 2018 12 minutes ago, @owlstalk said: CAKEBALL!! Did anyone actually have a slice? What flavour was it? Link to comment Share on other sites More sharing options...
@owlstalk Posted January 9, 2018 Share Posted January 9, 2018 Just now, robster_owl said: what can only be described from a thankfully small at the present time 'Witch Hunt', often it is plain to see. Sensatonalist nonsense From what I've seen all anyone wants is for the club to improve on the pitch, to get the merchandising right, to finish off the anniversary season in a good way and bring the stripes back. Owlstalk Shop Link to comment Share on other sites More sharing options...
Guest Copthorneowl Posted January 9, 2018 Share Posted January 9, 2018 (edited) 7 minutes ago, 2roland2 said: See this is a point everyone seems to be missing, where is the cut off points? Some might argue that the refunded fan has still payed more money into the club than yourself maybe. Very murky waters and creating arguments that didn't need to be created. Stupid offer full stop, it doesn't get offered we don't have these scenarios. Rubbish. If you decide you don't want to be a priority member for tickets and everything related to games ...because that's what a season ticket holder is ...and rightly so imo. You can't give up that status and expect to retain all the benefits...YOU have cut the chord so you whoever you are have to accept the consequences and Chansiri is being very generous whether any body likes it or not in offering this refund ...personally it's daft but he's done it so those that take the money do not deserve to keep priority points ...there has to be a disincentive well done Chairman but the offer of a refund is silly. It was obvious he would this as I said one week ago anybody thinking differently is being naive. Edited January 9, 2018 by Copthorneowl Link to comment Share on other sites More sharing options...
@owlstalk Posted January 9, 2018 Share Posted January 9, 2018 2 minutes ago, steelcityowlsfan said: I can see the arguments from both sides. A bizarre offer though. Imagine having a cineworld pass and demanding your money back because you didn't like the movies you watched. You actually can do that And guess what They let you buy one in the future too if you want And people do Owlstalk Shop Link to comment Share on other sites More sharing options...
Mighty0wls Posted January 9, 2018 Share Posted January 9, 2018 This will quickly be forgotten when Jos brings us the success we’ve been waiting for. I am THAT confident Link to comment Share on other sites More sharing options...
robster_owl Posted January 9, 2018 Share Posted January 9, 2018 14 minutes ago, @owlstalk said: He needs to be non public facing right now and let his CEO handle the public face of things to avoid all these issues She can't, too many believe that she will ruin our club... if DC doesn't first... Proof if ever it was needed, that DC is on a hiding to nothing it would seem and cannot do right, for doing wrong with a % of the fanbase. Link to comment Share on other sites More sharing options...
S36 OWL Posted January 9, 2018 Share Posted January 9, 2018 Just now, @owlstalk said: Sensatonalist nonsense From what I've seen all anyone wants is for the club to improve on the pitch, to get the merchandising right, to finish off the anniversary season in a good way and bring the stripes back. But in the eyes of some that makes us trouble causers for criticising the things that are bad at the club. Link to comment Share on other sites More sharing options...
steelcityowlsfan Posted January 9, 2018 Share Posted January 9, 2018 (edited) 1 minute ago, @owlstalk said: You actually can do that And guess what They let you buy one in the future too if you want And people do That's mental!! the refund bit Edited January 9, 2018 by steelcityowlsfan Link to comment Share on other sites More sharing options...
@owlstalk Posted January 9, 2018 Share Posted January 9, 2018 Just now, S36 OWL said: But in the eyes of some that makes us trouble causers for criticising the things that are bad at the club. That I agree with Yet they claim others have agendas It's all a right mess innit Owlstalk Shop Link to comment Share on other sites More sharing options...
rob1601 Posted January 9, 2018 Share Posted January 9, 2018 51 minutes ago, @owlstalk said: You're assuming he was in World War II He wasn't He has been in every war since though True war hero and sadly with a limp now. A permanent one And a slight hunch from carrying his equipment for thousands of miles across mountain terrain Hip injury, out for 4 months? Blame medical staff? Link to comment Share on other sites More sharing options...
@owlstalk Posted January 9, 2018 Share Posted January 9, 2018 1 minute ago, steelcityowlsfan said: That's mental!! It's just standard good customer service They don't ban you for life from buying a cineworld card because you had a refund one one once If anything it gives you more confidence in the brand/business so you shop there again in the future Same goes for John Lewis and their way of working (free 5 year guarantee on TVs, no quibble refunds on anything/everything) Owlstalk Shop Link to comment Share on other sites More sharing options...
Dronfield Blue Posted January 9, 2018 Share Posted January 9, 2018 I'd go with his offer for a refund (because he's already offered it, stupid idea IMHO) But the ban on future ST's and membership, that's crackers Mr C. Link to comment Share on other sites More sharing options...
@owlstalk Posted January 9, 2018 Share Posted January 9, 2018 3 minutes ago, robster_owl said: She can't, too many believe that she will ruin our club... if DC doesn't first... Proof if ever it was needed, that DC is on a hiding to nothing it would seem and cannot do right, for doing wrong with a % of the fanbase. Seems like you're filling all the threads with anti-fan sensationalist nonsense I for once look forward to seeing what the CEO brings to this club. I hope she takes over the public face of things for now until Mr Chansiri is more experienced at dealing with football fans Owlstalk Shop Link to comment Share on other sites More sharing options...
robster_owl Posted January 9, 2018 Share Posted January 9, 2018 10 minutes ago, 2roland2 said: See this is a point everyone seems to be missing, where is the cut off points? Some might argue that the refunded fan has still payed more money into the club than yourself maybe. ( I'm not saying this by the way just trying to play levels advocate Very murky waters and creating arguments that didn't need to be created. Stupid offer full stop, it doesn't get offered we don't have these scenarios. It can be just as damaging to stick one's head in the sand and be ignorant to a clear and present issue then, in your mind? Aye, that will have played out just perfect too! Link to comment Share on other sites More sharing options...
torres Posted January 9, 2018 Share Posted January 9, 2018 6 minutes ago, @owlstalk said: The professional response from him being antagonised would be to improve the club, and raise the morale of the fans professionally. If only!! The worrying thing is, he seems anything but professional - he has his ideas and seems he will do them regardless If he has advisor's he needs to sack them straight away as they are useless!! Link to comment Share on other sites More sharing options...
Tamworthowl Posted January 9, 2018 Share Posted January 9, 2018 1 hour ago, @owlstalk said: Who's applied for a refund and why? I personally have no idea Could be someone who's had a season ticket for 60 years for all I know who is in dire straits financially and has took up the offer once Mr Chansiri advertised it all over the official website (which then went onto Sky News) I personally dont' know who's applied for it, whether they were serious or not, and why they did So I'll reserve judgement on those people entirely I'd have thought other Wednesday fans would do too You keep going off on tangents to support your reasoning that the offer is a bad one. For the sake of argument, let's assume that those in "dire straits" are different to those who have just "had enough". By the way, the term "glory hunter" is laughable when referring to Wednesday, I'd say "fair weather" is better. A bit of sunshine and out they pop, dark clouds appear and they want away. But on to my point, someone in dire straits wasn't asking for a refund. To them, this offer is an out of the blue bonus to get £200 or so whilst times are tight. But they wouldn't have been expecting it. Having seen the T&C, they can reject the offer and they're just back where they were. At worst, they've had their hopes (or a little financial bonus) raised then dashed. The original statement was clear that there would be conditions. The people in dire straits financially are largely irrelevant to the refund offer. The offer is made specifically for the "had enough" section, and the conditions are aimed at them. I personally, don't know who has applied (as opposed to asking for info) for a refund, nor how many. But I'll judge the merits of the offer on the basis of how it affects those it's intended for. In addition, the references to 150th anniversary are irrelevant. The whole situation and/or specific elements are fair or disgusting or embarrassing irrespective of when. Would your view be different if this had happened last year? Link to comment Share on other sites More sharing options...
@owlstalk Posted January 9, 2018 Share Posted January 9, 2018 4 minutes ago, Tamworthowl said: In addition, the references to 150th anniversary are irrelevant. The whole situation and/or specific elements are fair or disgusting or embarrassing irrespective of when. Would your view be different if this had happened last year? Definitely not mate Even if we were in the Champions League and winning every game with a 100 million pound striker up front the terms of this offer are unnecessary antagonism added onto what I thought was a sincere and genuine offer to simply refund a disgruntled fan. The fact these terms are bolted on aren't welcome, necessary or right. No matter when offered. 1) Don't offer any refunds publically ever - that's just childish 2) If anyone emails you about a refund start a dialogue about how you'll improve the team or refund the person or tell them you won't 3 Just don't do refunds - full stop It's not that difficult to get this right so that nobody complains. Mr Chansiri is inexperienced in handling football fans and criticism so whats' really needed is someone with common sense to handle these matters with no emotions attached when doing so, but with empathy and a commercial sensibility and customer service head on. Owlstalk Shop Link to comment Share on other sites More sharing options...
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