Guest Posted January 3, 2018 Share Posted January 3, 2018 now we've sorted that out. what do we want? Link to comment Share on other sites More sharing options...
Big Ron's Sovereign Posted January 3, 2018 Share Posted January 3, 2018 A T? 1 3 Link to comment Share on other sites More sharing options...
acquiescefc Posted January 3, 2018 Share Posted January 3, 2018 Dickshunary 7 Link to comment Share on other sites More sharing options...
Buxtongent Posted January 3, 2018 Share Posted January 3, 2018 Unfortunately, having worked in retail for a fair time, I quickly realised that, though this was our motto, it was often WRONG. The customer often has to be guided the correct way, while giving the impression that they are getting what they want, a bit different from what they need. And following this site, one begs the question 'What DO they want', with so many differing opinions. Link to comment Share on other sites More sharing options...
Big Ron's Sovereign Posted January 3, 2018 Share Posted January 3, 2018 19 minutes ago, Buxtongent said: Unfortunately, having worked in retail for a fair time, I quickly realised that, though this was our motto, it was often WRONG. The customer often has to be guided the correct way, while giving the impression that they are getting what they want, a bit different from what they need. And following this site, one begs the question 'What DO they want', with so many differing opinions. Some wanted Carlos gone, and they’re now miffed he walked. It seems there are some amongst us that are just stirring the pot 1 Link to comment Share on other sites More sharing options...
Jeff King's dog Posted January 3, 2018 Share Posted January 3, 2018 5 minutes ago, Big Ron's Sovereign said: Some wanted Carlos gone, and they’re now miffed he walked. Somehow by getting a job at a higher level, it has ramped up the scorn for the poor bloke. It proabably means SWFC will now have to pay little or no compensation and is greatly to our benefit but htat is not how some see it. Far from being 'clueless' and 'inept', he is now a 'traitor' in the minds of a few of our more deluded fans. We really do have some ar$ewip3s as fans. Link to comment Share on other sites More sharing options...
MrMan25 Posted January 3, 2018 Share Posted January 3, 2018 My football club back. Link to comment Share on other sites More sharing options...
Big Ron's Sovereign Posted January 3, 2018 Share Posted January 3, 2018 Just now, MrMan25 said: My football club back. Hello Milan 1 Link to comment Share on other sites More sharing options...
MrMan25 Posted January 3, 2018 Share Posted January 3, 2018 1 minute ago, Big Ron's Sovereign said: Hello Milan Got my underwater phone at the ready Link to comment Share on other sites More sharing options...
Mr. Tom Posted January 3, 2018 Share Posted January 3, 2018 2 hours ago, MrMan25 said: My football club back. Have you got a receipt? Link to comment Share on other sites More sharing options...
robster_owl Posted January 3, 2018 Share Posted January 3, 2018 Absolute twaddle of the highest order. 'Some' customers are always right and 'Some' like to think or put themselves across as always right but at times are not. There are so many differing types of customers, how they approach delays, hiccups, c8ck ups and much more. Due to this, the fact remains that 100% of a customer base cannot always be right but businesses (personnel) are drilled with the 'customers are always right' line, for fear of negative reviews, or negative press and ultimately lost sales etc. However, whilst you should always do your best to satisfy one's customers in various ways, I do think that in this day and age, customers want wrongs to be righted of course but without being patronised or the usual decades old platitudes trotted out, such as "oh we're soooo sorry and this will not happen again blah blah" type of lines are on the whole... well, full of holes behind the scenes. If a customer is clearly out of line and it can be backed up, then a company should be allowed to rightfully and transparently deal with it - just as if there has been any form of wee wee tail up, it is dealt with with open arms. Too much pandering to a 'claim' culture these days, too much fear and it unbalances the true customer > business relationship. Link to comment Share on other sites More sharing options...
Guest The Claw Posted January 3, 2018 Share Posted January 3, 2018 Belgian investor Duchatelet puts Charlton up for sale as he heads for football’s exit 3rd January 2018 January 3 – Roland Duchatelet is to sell Charlton Athletic and end his troubled near four-year reign at the Addicks. His CEO Katrien Meire has joined Sheffield Wednesday. From the start it was a marriage doomed for failure, and, at last, Belgian businessman Duchatelet has decided to exit Charlton by seeking a third party takeover. Charlton’s owner revealed that the club are in talks with “various interested parties”. Duchatelet made the announcement on the club’s official website. Local media have named Andrew Muir as a potential new owner of the London club. The Australian Muir sold his family business Good Guys, an electronics chain, for A$870 million (£504 million). As soon as Duchatelet gained control of Charlton in 2014, his relationship with the fans was rocky. Duchatelet’s ambitions of gaining promotion to the English top flight never materialised as he failed to invest in the club. Instead, Charlton dropped out of The Championship and into League One. Fans united in different organised groups, including CARD, the Coalition Against Roland Duchâtelet, to voice their dismay and show their anger over how Duchatelet ran the club. His CEO Meire wasn't a popular figure at The Valley either, angering supporters by referring to them as "customers" “This has personally been a very difficult decision to make as I love working for the club with all the terrific staff at The Valley and Sparrows Lane but I believe I need a new challenge,” said Meire when she confirmed her resignation at Charlton. She has been appointed as the new CEO of Sheffield Wednesday. With the imminent sale of Charlton Duchatelet is slowly reducing his stakes in the game. Earlier this season, the Belgian sold Belgian topflight club Sint-Truiden to Japanese online retailer Digital Media Market. Duchatelet still has interests in Spanish second division club Alcoron and German third division outfit Carl Zeiss Jena. One of his sons owns Hungarian club Ujpest. Link to comment Share on other sites More sharing options...
Inspector Lestrade Posted January 3, 2018 Share Posted January 3, 2018 20% Link to comment Share on other sites More sharing options...
DJMortimer Posted January 3, 2018 Share Posted January 3, 2018 9 hours ago, Jeff King's dog said: It proabably means SWFC will now have to pay little or no compensation... How is that then? Assuming that "mutual consent" is accurate, rather than the lazy platitude it often is, that means that the two parties have agreed on a settlement of some percentage of the outstanding contract. That could be a very significant sum. And the suspicion remains that even as that negotiation was being conducted, Carvalhal had the engine running for his trip to Swansea to sign up for his next job. Link to comment Share on other sites More sharing options...
Guest The Claw Posted January 3, 2018 Share Posted January 3, 2018 Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now