Jump to content

Recommended Posts

How long does it take to dispatch an in stock item?

 

Placed an order last week, card charged, and order status still sits "unknown".

 

Three online enquiries have gone unanswered.

 

Absolute shambles.

Share this post


Link to post
Share on other sites
Just now, Socialist_Owl said:

Walk out jacket.  Size is listed as in stock.

 

Wouldn't be surprised if that's not right.  I've been in the shop twice now for a 2xl shirt and none in stock.  Showing as in stock on the website though.

Share this post


Link to post
Share on other sites

The fact that no one is bothering to man the online enquiries is absolutely maddening.  A simple heads up re: stock availability would be appreciated.

Edited by Socialist_Owl

Share this post


Link to post
Share on other sites
13 minutes ago, Socialist_Owl said:

How long does it take to dispatch an in stock item?

 

Placed an order last week, card charged, and order status still sits "unknown".

 

Three online enquiries have gone unanswered.

 

Absolute shambles.

You sound surprised. 

Share this post


Link to post
Share on other sites
3 minutes ago, @owlstalk said:


Here's one for you..

You'll like this (you wont' really)

Went onto the SWFC Online Megastore the other day to buy some stuff


Clicked onto the 'personalised' section as wanted to check out what they have.

Firstly - once you click onto that section you can't get back to the online megastore. You're stuck on the personalised gift website section forever.

You have to ask how much money is Sheffield Wednesday losing because of that? People will click round the personalised then clear off to another website or amazon or something to buy things - it's very confusing

Anyway - SECONDLY (and this one genuinely cheesed me right off) I went to buy some personalised mugs as gifts. They look ok, you can change the names and numbers on the back to what you want and then get them delivered to you.

Ahhhh BUT

Turns out you can't

I clicked onto the mug designer, changed the name on the first shirt ok, but then looked for the number 9 and nope. Not there. I was confused so I tried the next shirt - let me change the name but not the number. 

Instead of throwing the laptop on the floor and screaming at yet another Sheffield Wednesday gaff I thought I'd play it more maturely and email the people who run the shop (Medoc)

"Hi, I'm trying to spend some money and buy a personalised mug. It wont' let me select any numbers etc so I can't actually personalise it. Wonder if you could help me as I'm keen to get some"

Got a reply a little later that day from Medoc..

Hi Neil,

 
Thank you for coming to us.
 
There is currently a techinical issue with the website you have using which we are hoping to have resolved very soon.
 
Please follow the link below to another one of our sites where you will be able to order the mug successfully.
 
 
 
 
 
 
 
 
I kid you not.

I know people think that fans moan about our 'mega'store but foooooook me.

How much money is being lost through this absolute mess of a shop situation?

Joe Palmer if you're reading this - please PLEASE PLEASE PLEASE for the love of god sort out the Megstore, The Online Shop and all the broken links and things stopping our fans spending their money at Sheffield Wednesday.

 

 

We really are a joke commercially.

 

Saw a lady on Twitter the other day had ordered her nephew a home shirt, she received the away shirt with a letter enclosed saying no home shirts in stock so we have sent you an away one instead. 

 

Didnt think to contact her to ask if this was ok.

Share this post


Link to post
Share on other sites
6 minutes ago, northeastowl said:

 

We really are a joke commercially.

 

Saw a lady on Twitter the other day had ordered her nephew a home shirt, she received the away shirt with a letter enclosed saying no home shirts in stock so we have sent you an away one instead. 

 

Didnt think to contact her to ask if this was ok.

Away ones in stock now? 

Share this post


Link to post
Share on other sites
2 minutes ago, Spencerowl said:

Away ones in stock now? 

 

Must be unless they have just a got a couple knocking about.

Edited by northeastowl

Share this post


Link to post
Share on other sites
12 minutes ago, northeastowl said:

 

We really are a joke commercially.

 

Saw a lady on Twitter the other day had ordered her nephew a home shirt, she received the away shirt with a letter enclosed saying no home shirts in stock so we have sent you an away one instead. 

 

Didnt think to contact her to ask if this was ok.

You've made that up haven't you

Share this post


Link to post
Share on other sites

I ordered 3 kiddies Home shirts and a walk out jacket for myself online for collection before Barnsley game. 

 

Picked up order no problem. Walk out jacket fits well. 

 

Wanted to change one of the kiddies shirts for a larger size so went in before Millwall game and changed it. 

 

 fabtastic helpfull staff. 

 

 

Share this post


Link to post
Share on other sites
3 minutes ago, ANDY said:

I ordered 3 kiddies Home shirts and a walk out jacket for myself online for collection before Barnsley game. 

 

Picked up order no problem. Walk out jacket fits well. 

 

Wanted to change one of the kiddies shirts for a larger size so went in before Millwall game and changed it. 

 

 fabtastic helpfull staff. 

 

 

 

lol

 

Smashie-and-Nicey.jpg

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now


×