Flintie Posted August 5, 2017 Share Posted August 5, 2017 15 minutes ago, Reallondonowl said: I just updated my card details by the side of the pool in Mallorca and it states "unable to authenticate you" I have written to customer services and git a "we will get to you" standard response. Anyone found a fix to this issue ? On a phone? Could be that it's trying to open a pop-up to your bank. If not a phone, do you have an ad block enabled that could stop this authentication process? Link to comment Share on other sites More sharing options...
s110wl Posted August 5, 2017 Share Posted August 5, 2017 anyone in the UK got the day pass thing to work with a VPN? Very concerned I haven't set up properly... Link to comment Share on other sites More sharing options...
Frank_Lucas Posted August 5, 2017 Share Posted August 5, 2017 Just screen CAST ??? Or use firestick like me JOB DONE! come on guys this is 2017 there are sooo many ways MHL cable from Phone/Tablet to TV even! :D Link to comment Share on other sites More sharing options...
Mr. Tom Posted August 5, 2017 Share Posted August 5, 2017 Seems weird that it's (fractionally) cheaper to pay monthly than up front - I note it says 'per season', not per year. Assuming the season is 10 months, it's £45 up front or £4.49 a month. Bizarre. Link to comment Share on other sites More sharing options...
Frank_Lucas Posted August 5, 2017 Share Posted August 5, 2017 1 minute ago, s110wl said: anyone in the UK got the day pass thing to work with a VPN? Very concerned I haven't set up properly... Was the VPN connected at the point of purchase ? Whats making you think you haven't done it correctly ? Link to comment Share on other sites More sharing options...
WatfordOwl Posted August 5, 2017 Share Posted August 5, 2017 1 minute ago, s110wl said: anyone in the UK got the day pass thing to work with a VPN? Very concerned I haven't set up properly... I have. As long as it's appearing in your purchases/transactions you're good to go. Just remember to make sure your VPN is on before you try and access the link for the game. Link to comment Share on other sites More sharing options...
Frank_Lucas Posted August 5, 2017 Share Posted August 5, 2017 Just now, Mr. Tom said: Seems weird that it's (fractionally) cheaper to pay monthly than up front - I note it says 'per season', not per year. Assuming the season is 10 months, it's £45 up front or £4.49 a month. Bizarre. 10p ? Link to comment Share on other sites More sharing options...
s110wl Posted August 5, 2017 Share Posted August 5, 2017 because when I click link in match centre I can't see anything that remotely looks like a stream... Link to comment Share on other sites More sharing options...
Orlando_Trustful Posted August 5, 2017 Share Posted August 5, 2017 37 minutes ago, Reallondonowl said: I just updated my card details by the side of the pool in Mallorca and it states "unable to authenticate you" I have written to customer services and git a "we will get to you" standard response. Anyone found a fix to this issue ? I sent them an email earlier as I couldn't use my U.K. credit card to pay even though I am abroad. No reply yet. Link to comment Share on other sites More sharing options...
WatfordOwl Posted August 5, 2017 Share Posted August 5, 2017 Just now, s110wl said: because when I click link in match centre I can't see anything that remotely looks like a stream... It doesn't come on until 30 minutes before kick off, may even be closer to KO than that tbh. Link to comment Share on other sites More sharing options...
Alan Posted August 5, 2017 Share Posted August 5, 2017 Can I get this ifollow onto my firestick? Can someone please explain how I do that? because I can't work it out Link to comment Share on other sites More sharing options...
s110wl Posted August 5, 2017 Share Posted August 5, 2017 2 minutes ago, WatfordOwl said: I have. As long as it's appearing in your purchases/transactions you're good to go. Just remember to make sure your VPN is on before you try and access the link for the game. when looking in purchases/transactions I can see a monthly pass but it says 'Monthly Pass UK' ... I've f00ked it haven't i... Link to comment Share on other sites More sharing options...
Mr. Tom Posted August 5, 2017 Share Posted August 5, 2017 (edited) 6 minutes ago, Owls-Ya-Doin said: 10p ? Yep, I said 'fractionally'. My point is, on any sort of contract vs pay-as-you-go deal, it's almost universally standard to offer a saving on payment up front, and make it more expensive to pay monthly. Otherwise you don't guarantee getting a payment every month from the PAYG lot. It's just unusual to see. Edited August 5, 2017 by Mr. Tom Link to comment Share on other sites More sharing options...
WatfordOwl Posted August 5, 2017 Share Posted August 5, 2017 Just now, s110wl said: when looking in purchases/transactions I can see a monthly pass but it says 'Monthly Pass UK' ... I've f00ked it haven't i... Sounds like you've signed up for the monthly commentary service and not the match itself. Mine shows this in purchases. Purchase History Event Amount Purchase Date Active Sheffield Wed at Preston NE on Aug 5, 2017 €6.00 Aug 5, 2017 11:05 Yes, I agree to the above terms Link to comment Share on other sites More sharing options...
Frank_Lucas Posted August 5, 2017 Share Posted August 5, 2017 Just now, Mr. Tom said: Yep, I said 'fractionally'. My point is, on any sort of contract vs pay-as-you-go deal, it's almost universally standard to offer a saving on payment up front, and make it more expensive to pay monthly. Otherwise you don't guarantee getting a payment every month from the PAYG lot. I agree with you buddy Pay up front get it cheaper is usually a standard formality pay a premium to pay monthly Link to comment Share on other sites More sharing options...
WatfordOwl Posted August 5, 2017 Share Posted August 5, 2017 5 minutes ago, s110wl said: when looking in purchases/transactions I can see a monthly pass but it says 'Monthly Pass UK' ... I've f00ked it haven't i... Sounds like you've signed up when your VPN hasn't been running mate. Not sure what their cancellation policy is but pretty sure you'll be able to cancel it. You need to have the VPN running and but the Matchday pass if it's just today's game you want. Link to comment Share on other sites More sharing options...
s110wl Posted August 5, 2017 Share Posted August 5, 2017 Just now, WatfordOwl said: Sounds like you've signed up when your VPN hasn't been running mate. Not sure what their cancellation policy is but pretty sure you'll be able to cancel it. You need to have the VPN running and but the Matchday pass if it's just today's game you want. cheers dude. to be clear, will I need to make a new account (also when VPN running) to make this work, using a dif email address? Link to comment Share on other sites More sharing options...
Frank_Lucas Posted August 5, 2017 Share Posted August 5, 2017 Just now, s110wl said: cheers dude. to be clear, will I need to make a new account (also when VPN running) to make this work, using a dif email address? I would to eliminate suspicion get a new fake everything and try again bud VPN on 1 Link to comment Share on other sites More sharing options...
Reallondonowl Posted August 5, 2017 Share Posted August 5, 2017 32 minutes ago, Flintie said: On a phone? Could be that it's trying to open a pop-up to your bank. If not a phone, do you have an ad block enabled that could stop this authentication process? No on laptop but seems sorted. I had to close all browsers and remove cookies and it worked. I got a chat bubble in the corner and Ryan walked me through the process. Just now hope its a stream rather than just Radio Sheff! Link to comment Share on other sites More sharing options...
WatfordOwl Posted August 5, 2017 Share Posted August 5, 2017 3 minutes ago, s110wl said: cheers dude. to be clear, will I need to make a new account (also when VPN running) to make this work, using a dif email address? 2 minutes ago, Owls-Ya-Doin said: I would to eliminate suspicion get a new fake everything and try again bud VPN on As OYD said mate - just to be sure. 1 Link to comment Share on other sites More sharing options...
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