zakswfc Posted September 17, 2017 Share Posted September 17, 2017 does anyone have a solution to the requirement of an overseas bank account if they are to put this in place? be a real shame. Link to comment Share on other sites More sharing options...
modboy Posted September 17, 2017 Share Posted September 17, 2017 Disposable visa cards I think Link to comment Share on other sites More sharing options...
Eightace Posted September 17, 2017 Share Posted September 17, 2017 75% of their custom is probably people using a VPN Lot of money to lose. Link to comment Share on other sites More sharing options...
modboy Posted September 17, 2017 Share Posted September 17, 2017 Bit why companies such as BeIn turn a blind eye Link to comment Share on other sites More sharing options...
Socialist_Owl Posted September 17, 2017 Share Posted September 17, 2017 (edited) 6 hours ago, darra said: Given the sports they cover in America I expected a much better service. For me it's been no better than player and a couple of times much worse This. Quality of video nothing to write home about. I'd say worse than Player . At least with Player you'd get video quality control. Edited September 17, 2017 by Socialist_Owl Link to comment Share on other sites More sharing options...
Guest Ryebeena Posted September 17, 2017 Share Posted September 17, 2017 I may be in the minority here but have found that the stream on the Android app works flawlessly here in Abu Dhabi. Watching on my mac is a poorer quality and will buffer 2/3 times every 30 mins or so. Link to comment Share on other sites More sharing options...
northeastowl Posted September 17, 2017 Share Posted September 17, 2017 6 hours ago, alexwatson12 said: Yup, I explained to them that I was abroad for a period of several months and wouldn't be setting up a foreign bank account just so I can watch some football matches but that's how it is now apparently. I assume it's to try and stop people doing it with a VPN in the UK but I'm sure it will stop some people using the service at all. I'll maybe speak to them again if I try to give it another go but their approach seems draconian to me. Did they say when they introduced this? I purchased using my uk debit card yesterday and worked fine. Link to comment Share on other sites More sharing options...
modboy Posted September 17, 2017 Share Posted September 17, 2017 45 minutes ago, Ryebeena said: I may be in the minority here but have found that the stream on the Android app works flawlessly here in Abu Dhabi. Watching on my mac is a poorer quality and will buffer 2/3 times every 30 mins or so. interesting, i use mac as presumed it would be better than android, hmmm Link to comment Share on other sites More sharing options...
Wisenightowl Posted September 17, 2017 Share Posted September 17, 2017 21 hours ago, modboy said: Are you using a paid vpn? Yes, I have a paid VPN because of where I live, but when I first tried to get set up with iFollow, I wasn't using a VPN at all. Because I'm a long haul flight away from the UK/ROI, I didn't expect to have use a VPN. But there were some issues with location settings on my computer which I led their website to treat me as if I was in the UK, ie only showing me an option to get an audio subscription. Nowhere did it offer me a chance to sign up for the £110 season pass. Therefore, because they wouldn't help me at the time and being desperate to watch the lads, I tried logging in with a VPN to see if that would bring up the season pass option. Lo and behold it did, so I signed up and it worked fine for a few games. As I am actually living overseas, I didn't think it unreasonable for me to try that route. Then when the Brentford game came around, it wouldn't work. I explained my situation to them and expected them to help me get to the bottom of it, but instead they just sent a generic email saying that using a VPN isn't recommended. By the time I'd messed around with settings on my computer and IP checks showed me to be where I actually am, my subscription had been deleted. So I'm now without the subscription even though I've paid £110. Again I've contacted them but not heard anything for about 48 hours. The support from iFollow was poor to say the least, bearing in mind that I'd paid the money and I am outside the UK/ROI as per their rules. It's their support team's job to help customers after all, of which I am one. I'm going to see about getting a refund. Link to comment Share on other sites More sharing options...
Wisenightowl Posted September 17, 2017 Share Posted September 17, 2017 7 hours ago, Big Ron's Sovereign said: Why did you ask? Because I wanted to understand why I was being blocked for using a VPN if other people are using a VPN from within the UK. If I was blocked, why are others still using VPNs no problem, even though they said any VPN use brings a temporary ban? Link to comment Share on other sites More sharing options...
Wisenightowl Posted September 17, 2017 Share Posted September 17, 2017 4 hours ago, agentwalker said: Exactly!!! it's like going to the cops and saying, "I've been growing marijuana in my guage for the past few weeks, I'm I ok to start selling it out side the local school?" Kick a man when he's down why don't you! Bear in mind I live overseas and have paid £110 to watch live games. How would you feel if you were given the run around because of IT issues? I'm exactly the kind of person their product is designed for: an expat wanting to watch their team play live. They took my money and then failed to provide adequate suppot. Link to comment Share on other sites More sharing options...
alexwatson12 Posted September 17, 2017 Share Posted September 17, 2017 1 hour ago, northeastowl said: Did they say when they introduced this? I purchased using my uk debit card yesterday and worked fine. No not specifically, it was words to the effect of "we recently changed our terms and conditions to...". It's possible they were just trying to put me off cancelling I suppose, or they've botched the introduction of the new restrictions if it worked for you yesterday. Link to comment Share on other sites More sharing options...
Big Ron's Sovereign Posted September 17, 2017 Share Posted September 17, 2017 2 hours ago, Wisenightowl said: Because I wanted to understand why I was being blocked for using a VPN if other people are using a VPN from within the UK. If I was blocked, why are others still using VPNs no problem, even though they said any VPN use brings a temporary ban? Why use a VPN if you're abroad? Link to comment Share on other sites More sharing options...
Orlando_Trustful Posted September 18, 2017 Share Posted September 18, 2017 It wouldn't let me use my UK credit card a few weeks ago so I had to use my foreign one. A bit annoying that they seem to now only accept foreign payment. Link to comment Share on other sites More sharing options...
modboy Posted September 18, 2017 Share Posted September 18, 2017 11 hours ago, Wisenightowl said: Because I wanted to understand why I was being blocked for using a VPN if other people are using a VPN from within the UK. If I was blocked, why are others still using VPNs no problem, even though they said any VPN use brings a temporary ban? Grass ;) Link to comment Share on other sites More sharing options...
zakswfc Posted September 18, 2017 Share Posted September 18, 2017 10 hours ago, Orlando_Trustful said: It wouldn't let me use my UK credit card a few weeks ago so I had to use my foreign one. A bit annoying that they seem to now only accept foreign payment. I used my UK debit card with no problems on Friday night? Watched the game using a vpn with no issues (well a bit of stuttering at times in the second half). Link to comment Share on other sites More sharing options...
Wisenightowl Posted September 18, 2017 Share Posted September 18, 2017 18 hours ago, Big Ron's Sovereign said: Why use a VPN if you're abroad? Did you read my long post yesterday? First paragraph, second line. Link to comment Share on other sites More sharing options...
Big Ron's Sovereign Posted September 18, 2017 Share Posted September 18, 2017 16 minutes ago, Wisenightowl said: Did you read my long post yesterday? First paragraph, second line. Probably but can't have been that memorable as it's gone Link to comment Share on other sites More sharing options...
Wisenightowl Posted September 18, 2017 Share Posted September 18, 2017 20 minutes ago, Big Ron's Sovereign said: Probably but can't have been that memorable as it's gone My posts are never memorable, but read it again if you can't get to sleep tonight. Link to comment Share on other sites More sharing options...
Paul.. Posted September 18, 2017 Share Posted September 18, 2017 Just went to log in to download the highlights with Pale Moon and was met with this "Sorry, but you cannot sign in or register using private browsing mode. Please switch off private browsing and then try again." which is interesting because I'm not using any kind of private browsing mode. Working fine with Chrome. Link to comment Share on other sites More sharing options...
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