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Swissowl

Anyone had any problem with their ID not being recognised

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Just thought I would do a test with my dads and my ID. His is fine and says when he can book from but mine says its not recognised  :wacko:

naturally I can not get through on the ticket office line at the moment but I am trying!!!

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Have you moved address recently? If so try your old postcode, also if your ID is classed as a disabled one it won't be recognised, you have to go direct to the ticket office for that

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Are you eligible to order yet?

 

It won't recognise it until you can actually order, otherwise it wouldn't be a test, you'd just be able to go ahead with the order

 

If you're eligible from 2pm today for example, it will recognise the ID at 2pm

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My dad is eligible to book from 2pm today and it recognised his even though it wasn't time. good point about the address, am trying to log back into the online shop, which I did earlier on

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Maybe you died and your ghost is just hanging around, unfinished business until it gets to see Wednesday win promotion

 

RIP Swissowl

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Thanks Lee. 

Postcode correct! Emailed the office but not sure I will get a reply, so I supposed its on the phone!

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Awesome service from Ticket office twitter account!!!! They confirmed my postcode so I am ready for the bun fight tomorrow

 

My dad's is showing as he can book today where as mine will only show tomorrow. 

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they haven't answered a phone for about a week now

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