honolulu Posted April 11, 2010 Share Posted April 11, 2010 Is anyone having problems with the online ticket site this morning? I'm just trying to buy tickets for the derby but it isn't working. I get the the payment screen and then it tries to process my payment but fails everytime. I have tried with a number of different cards. Also the seats I am selecting are disappearing even though it hasn't let me buy them. Pretty annoying. Link to comment Share on other sites More sharing options...
Sam779 Posted April 11, 2010 Share Posted April 11, 2010 Yes mate there is a problem. One of the clubs representatives have been on and stated they're aware of the problem and are trying to rectify it ASAP. Link to comment Share on other sites More sharing options...
Sam779 Posted April 11, 2010 Share Posted April 11, 2010 Apparently it's working now mate. Link to comment Share on other sites More sharing options...
Guest Sammy Wilson Posted April 11, 2010 Share Posted April 11, 2010 appears to be down again. any ideas when it'll be sorted out? Link to comment Share on other sites More sharing options...
DeeJayOne Posted April 11, 2010 Share Posted April 11, 2010 Working fine here. :) SHEFFIELD SHOP Link to comment Share on other sites More sharing options...
northeastowl Posted April 11, 2010 Share Posted April 11, 2010 Working fine here. :) Still not working for me! Link to comment Share on other sites More sharing options...
DeeJayOne Posted April 11, 2010 Share Posted April 11, 2010 Still not working for me! Some functions are not fully up yet - we'll have it back in the morning. SHEFFIELD SHOP Link to comment Share on other sites More sharing options...
Castleford Owl Posted April 12, 2010 Share Posted April 12, 2010 Is anyone having problems with the online ticket site this morning? I'm just trying to buy tickets for the derby but it isn't working. I get the the payment screen and then it tries to process my payment but fails everytime. I have tried with a number of different cards. Also the seats I am selecting are disappearing even though it hasn't let me buy them. Pretty annoying. I've had EXACTLY the same problem mate. Payment failed for me both times that i tried, and each time the seats that I selected had disappeared as if they had been purchased. VERY annoying :( Link to comment Share on other sites More sharing options...
sammypuma Posted April 12, 2010 Share Posted April 12, 2010 still not working Link to comment Share on other sites More sharing options...
honolulu Posted April 12, 2010 Author Share Posted April 12, 2010 It seems to be working fine now, I've just bought my tickets. Although the seats i was trying to buy yesterday have gone so I'm now behind a poll :( Link to comment Share on other sites More sharing options...
sammypuma Posted April 12, 2010 Share Posted April 12, 2010 eventually worked for me about 8.30 this morning, the e-ticket option didn't seem to work though but I've got me ticket and that's the main thing Link to comment Share on other sites More sharing options...
honolulu Posted April 14, 2010 Author Share Posted April 14, 2010 I've just had a call from the club to say that I have been charged for each time I tried to buy tickets, despite it saying the payment had not been processed. So they are putting the refunds back on my cards. Just a heads up if you tried to buy tickets on Sunday and it said it had not been processed, check your statements! Hopefully the club will contact everyone it affects as they did with me. Link to comment Share on other sites More sharing options...
markowl Posted April 14, 2010 Share Posted April 14, 2010 It seems to be working fine now, I've just bought my tickets. Although the seats i was trying to buy yesterday have gone so I'm now behind a poll :( Graham? Link to comment Share on other sites More sharing options...
Castleford Owl Posted April 14, 2010 Share Posted April 14, 2010 I've just had a call from the club to say that I have been charged for each time I tried to buy tickets, despite it saying the payment had not been processed. So they are putting the refunds back on my cards. Just a heads up if you tried to buy tickets on Sunday and it said it had not been processed, check your statements! Hopefully the club will contact everyone it affects as they did with me. Same for me mate, except it took about 8 phone calls for me over yesterday and the day before to finally get rid of my 6 unwanted tickets! Link to comment Share on other sites More sharing options...
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