uptheowls69 Posted March 15, 2010 Share Posted March 15, 2010 Just a word of warning for people using their Owls Mastercard to buy Season Tickets on the 6 month Interest Free Period. I bought 10 tickets on my card a couple of months ago. Got my bill in last month to say that there was an 'estimated interest' charge due next month.(which is now this month) So I rang them and they said dont worry you wont get charged any interest. Came to this month's bill and sure enough they've slapped some interest on!!. So rang them again. They can't do anything at the moment. They need to email another department to get them to investigate as its an online transaction that they can't see!! It will take up to 5 working days! So, my advice is, if you see an 'estimated interest' amount on your first bill ring up and insist they investigate and take the 'estimated interest' off Up the Owls Link to comment Share on other sites More sharing options...
nebneeb Posted March 15, 2010 Share Posted March 15, 2010 (edited) Cheers for the heads up mate Edited March 15, 2010 by nebneeb Link to comment Share on other sites More sharing options...
the_vinyl_frontier Posted March 15, 2010 Share Posted March 15, 2010 Now that's a fan - buying 10 season tickets! Hats off to you! Link to comment Share on other sites More sharing options...
senwar Posted March 18, 2010 Share Posted March 18, 2010 Just spoke to the Owls Mastercard place again and they're saying 'Internet Sales Sheffield' as an online ticket sale is shown as, is causing the problem as it is not registering as a season ticket sale. Is anyone at the club going to do anything about this? Link to comment Share on other sites More sharing options...
moralturpitude Posted March 18, 2010 Share Posted March 18, 2010 Same has happened to me, so looks like this is not an isolated incident. Link to comment Share on other sites More sharing options...
senwar Posted March 19, 2010 Share Posted March 19, 2010 This is freakin unacceptable. We've done our bit - we need some assistance from the club here surely? Thing is, i can pay mine off in full, but wanted to use the 0% option. Link to comment Share on other sites More sharing options...
Chris C Posted March 19, 2010 Share Posted March 19, 2010 This is freakin unacceptable. We've done our bit - we need some assistance from the club here surely? Thing is, i can pay mine off in full, but wanted to use the 0% option. I'm looking into this with MasterCard now. Will post back when I have more details... Link to comment Share on other sites More sharing options...
senwar Posted March 19, 2010 Share Posted March 19, 2010 I'm looking into this with MasterCard now. Will post back when I have more details... Thanks Chris - appreciated Link to comment Share on other sites More sharing options...
Chris C Posted March 19, 2010 Share Posted March 19, 2010 Can the people who have been charged interest let me know if they purchased online or in the Megastore? Thanks Link to comment Share on other sites More sharing options...
Chris C Posted March 19, 2010 Share Posted March 19, 2010 I'm looking into this with MasterCard now. Will post back when I have more details... Hi guys, Looks like the problem was caused by the internet terminal that we put in the Megastore. All customers that purchased their ST via this terminal did not have the 0% offer attached as we did not have the correct ID set up for it. This has now been resolved and the ID set up. All the fans that have been affected by this have now been identified and manually moved across to the 0% offer, any interest occurred will have been waived. Fans will see this amended on their next statement but please also bear in mind that any payments made towards the card will go towards that of the lowest APR first. If anyone who has had interest applied DID NOT purchase via the internet terminal in the Megastore then please PM me your details and I will investigate further with MasterCard. Sorry for the problems, Chris Link to comment Share on other sites More sharing options...
Arthur Bach Posted April 20, 2010 Share Posted April 20, 2010 Hi guys, Looks like the problem was caused by the internet terminal that we put in the Megastore. All customers that purchased their ST via this terminal did not have the 0% offer attached as we did not have the correct ID set up for it. This has now been resolved and the ID set up. All the fans that have been affected by this have now been identified and manually moved across to the 0% offer, any interest occurred will have been waived. Fans will see this amended on their next statement but please also bear in mind that any payments made towards the card will go towards that of the lowest APR first. If anyone who has had interest applied DID NOT purchase via the internet terminal in the Megastore then please PM me your details and I will investigate further with MasterCard. Sorry for the problems, Chris I have had two bills and have been charged interest on both. My balance was zero and I have not spent anything since getting the ticket. I bought online at home, not at the Megastore. Link to comment Share on other sites More sharing options...
Chris C Posted April 21, 2010 Share Posted April 21, 2010 I have had two bills and have been charged interest on both. My balance was zero and I have not spent anything since getting the ticket. I bought online at home, not at the Megastore. Please PM me your details and I'll raise this with MasterCard. Chris Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now