Wouldn’t know, I’m on the north stand where it’s even worse. Facilities almost same for last 25 years. Sat only had 2 staff on the tills so queues were atrocious!
Problem with the north is there isn’t much space on the upper tier to develop it into something like in that video, but it could do with some modernisation to increase turnover. However, I still believe that there must be a reason why this side of the stadium hasn’t been developed and improved and I’d imagine it comes down to the money, like everything else does