daleblue Posted May 1, 2017 Share Posted May 1, 2017 (edited) I have a ticket, and am a foundation member, need another ticket for my son. Question. I have two client ID's but can only sign in with one on the shop website, when tickets become available on Thursday how do I use my foundation client ID for my son if I cant sign in, and I will not be able to use the phone to ring due to the type of work I do, need help thanks. Edited May 1, 2017 by daleblue Link to comment Share on other sites More sharing options...
ANDY Posted May 1, 2017 Share Posted May 1, 2017 add your other id to your family and friends sorted Link to comment Share on other sites More sharing options...
daleblue Posted May 1, 2017 Author Share Posted May 1, 2017 1 minute ago, ANDY said: add your other id to your family and friends sorted done that but it has my name and signing in details, will not allow to sign in with a different ID number. Link to comment Share on other sites More sharing options...
ANDY Posted May 1, 2017 Share Posted May 1, 2017 if the other id is on your account as a friend (im taking it you're a ST holder) then it wont give you the option to get a ticket until the "window" opens for the category of the friend or family. so come thursday you "should" be able to purchase a ticket from the foundation member on your F&F from your account Link to comment Share on other sites More sharing options...
daleblue Posted May 1, 2017 Author Share Posted May 1, 2017 (edited) 7 minutes ago, ANDY said: if the other id is on your account as a friend (im taking it you're a ST holder) then it wont give you the option to get a ticket until the "window" opens for the category of the friend or family. so come thursday you "should" be able to purchase a ticket from the foundation member on your F&F from your account Thanks I was hoping that may be the case but didn't want to wait till then to find out, just found it strange that you cant sign in with separate Id, whats F&F? Sorry got F&F but because I am the foundation member its in my name, does this change anything. Edited May 1, 2017 by daleblue Link to comment Share on other sites More sharing options...
dan27 Posted May 1, 2017 Share Posted May 1, 2017 Friends and family. When buying tickets they show up so you can assign a ticket to each friend and family you have linked to your account. As Andy says, they wont show up if the window wont let them purchase tickets yet. Link to comment Share on other sites More sharing options...
ANDY Posted May 1, 2017 Share Posted May 1, 2017 4 minutes ago, daleblue said: Thanks I was hoping that may be the case but didn't want to wait till then to find out, just found it strange that you cant sign in with separate Id, whats F&F? Sorry got F&F but because I am the foundation member its in my name, does this change anything. you said you have a ticket, so im assuming you have a season ticket. are you a ST and foundation ? I have seperate id's for each which are linked on my F&F on my ST account Link to comment Share on other sites More sharing options...
daleblue Posted May 1, 2017 Author Share Posted May 1, 2017 Yes to ST and foundation, so come thursday I can hopefully get another for my son, but tried to sign in tonight using my foundation client ID and wont let me. Link to comment Share on other sites More sharing options...
ANDY Posted May 1, 2017 Share Posted May 1, 2017 sign in with your ST account and add you foundation to your F&F you can then get a ticket from your ST account (on thurs) with the foundation F&F however...... you will be lucky if you can get the seat next to yours as it could have gone. im a ST holder but am waiting til thurs to get my tickets together, as i have 1xST and 2xfoundation in my F&F Link to comment Share on other sites More sharing options...
Hirstys Salopettes Posted May 1, 2017 Share Posted May 1, 2017 (edited) 8 minutes ago, ANDY said: you said you have a ticket, so im assuming you have a season ticket. are you a ST and foundation ? I have seperate id's for each which are linked on my F&F on my ST account How did you set up a separate account Andy. I'm a ST holder with 700+ points but I take a mate with me to away games (on my dads ST) so I'd like to get him a ticket Edited May 1, 2017 by Hirstys Salopettes Link to comment Share on other sites More sharing options...
daleblue Posted May 1, 2017 Author Share Posted May 1, 2017 1 minute ago, Hirstys Salopettes said: How did you set up a separate account Andy. I'm a ST holder with 700+ points but I take a mate with me to away games (on my dads ST) so I'd like to get him a ticket same question Link to comment Share on other sites More sharing options...
ANDY Posted May 1, 2017 Share Posted May 1, 2017 add your dads id to your friends and family on your log in Link to comment Share on other sites More sharing options...
daleblue Posted May 1, 2017 Author Share Posted May 1, 2017 4 minutes ago, ANDY said: sign in with your ST account and add you foundation to your F&F you can then get a ticket from your ST account (on thurs) with the foundation F&F however...... you will be lucky if you can get the seat next to yours as it could have gone. im a ST holder but am waiting til thurs to get my tickets together, as i have 1xST and 2xfoundation in my F&F They call him the halitosis kid so not bothered where he sits. Link to comment Share on other sites More sharing options...
Hirstys Salopettes Posted May 1, 2017 Share Posted May 1, 2017 10 minutes ago, ANDY said: add your dads id to your friends and family on your log in He's got a separate ID ... It's how I get two IDs for me ... One under my ST, one under my Foundation (appreciate this may not be possible) ... Thanks Link to comment Share on other sites More sharing options...
ANDY Posted May 1, 2017 Share Posted May 1, 2017 1 minute ago, Hirstys Salopettes said: He's got a separate ID ... It's how I get two IDs for me ... One under my ST, one under my Foundation (appreciate this may not be possible) ... Thanks thats what i ahve 1 x st, 1 x foundation you can still add your dads to your friends and family then you'll have 2 x st and 1 x foundation Link to comment Share on other sites More sharing options...
Hirstys Salopettes Posted May 1, 2017 Share Posted May 1, 2017 Bear with me Andy ... I have an ID ... My dad has an ID. We both have STs. I'm looking to use me being a Foundation Member also to get an additional ticket for my mate (I use my dads ID for him for away games as my dad doesn't go). So I can create a 2nd ID for me, but where or how do I link my Foundation Member status? Not helped by the fact I'm an IT dinosaur and have no idea where to find my foundation member number thanks again Link to comment Share on other sites More sharing options...
ANDY Posted May 1, 2017 Share Posted May 1, 2017 1 minute ago, Hirstys Salopettes said: Bear with me Andy ... I have an ID ... My dad has an ID. We both have STs. I'm looking to use me being a Foundation Member also to get an additional ticket for my mate (I use my dads ID for him for away games as my dad doesn't go). So I can create a 2nd ID for me, but where or how do I link my Foundation Member status? Not helped by the fact I'm an IT dinosaur and have no idea where to find my foundation member number thanks again your foundation id is on your card (client id) add this to your f&f it should be the same name and postcode as your ST id Link to comment Share on other sites More sharing options...
Hirstys Salopettes Posted May 1, 2017 Share Posted May 1, 2017 Thanks ... I've emailed the foundation asking them for my foundation ID (as I have no idea where my card is lol) Link to comment Share on other sites More sharing options...
Hirstys Salopettes Posted May 2, 2017 Share Posted May 2, 2017 Sorted, thanks Andy Link to comment Share on other sites More sharing options...
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