Got my refund this week, finally.
It’s an absolute ******** take of loyal season ticket holders that this has taken so long, and still no one has a clue when it will be completed.
The total lack of comms beyond a couple of vague club statements is what really grates thought. Just shows a total lack of respect for people who are the lifeblood of the club. Shut up and go away, you’ll get your money back one day… it’s only a few quid and we’ve been hard hit by the pandemic, new ticket system bla bla bla. Meanwhile the club is paying hundreds of grand a week in wages.
There’s no way refunds should have taken this long, and no reason the club couldn’t have been communicating openly to those affected. Email is quick and cheap… there’s just been a total lack of will to do it.
Chansiri likes to talk about family and being in it together, but actions speak louder than words. Very poor.